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FAQs about insuring your property in self-storage

For your own benefit and protection, you’ll need to insure your belongings while storing them with Shurgard.

Below are frequently asked questions about insurance at Shurgard.

Insurance at Shurgard

To protect yourself and your belongings you need to take out insurance for your stored items.

You can insure your belongings conveniently and at an affordable price through a customised insurance policy from Marsh, starting at £3 a week.

You can take out this insurance when you sign your contract. Our on-site manager will be happy to help and advise you.

Insurance for your belongings stored at Shurgard is compulsory. You can arrange this in two ways:

  • By taking out the special insurance policy created for Shurgard customers.
    This affordable insurance costs as little as £3 per week. The majority of Shurgard customers opt for this insurance.
  • Through your own contents insurance.
    The possibilities for insuring storage units vary per insurance company.
    PLEASE NOTE: the cover offered by many insurers for property stored externally is for a limited period only. It is therefore advisable to ask your insurance company about the options.

You can insure the belongings stored in your storage unit for as little as £3 per week.

The actual cost of your premium depends of course on the insured value of the belongings stored in your storage unit.

The special Shurgard insurance policy covers direct damage to or direct loss of property during storage and also during transport at the start and end of the rental period.

The Shurgard insurance insures the contents of your Shurgard storage unit at their replacement value. That means that you will receive the replacement value of all the belongings you are allowed to store in your storage unit in the unlikely event your storage unit is affected by fire, struck by lightning, incurs water damage, storm damage or theft occurs.

Read the full terms and conditions of the policy.

You can take out the Shurgard insurance at your Shurgard location.

The manager at your Shurgard location will go through the terms and conditions with you. With their experience, they can provide you with tailored advice about the insurance value of your belongings in the storage unit.

For more information, call 0800 368 0420.

If you have any other questions about insurance that are not included here, you can call us for free on 0800 368 0420, or call a Shurgard location near you.

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