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FAQs about renting business self-storage space at Shurgard

Businesses rent storage space at Shurgard to store their archives or seasonal articles; online shop owners rent storage space to store their stock; professionals rent storage units to safely store their tools, equipment or other business items... The possibilities are endless!

Below you can find the frequently asked questions about renting business storage at Shurgard.

Questions about renting a business storage unit

Business customers have three options for renting storage at Shurgard:

  • Via this website: this is the quickest and most convenient way to rent a storage unit.
    First, find the Shurgard location nearest to you. Then choose the best unit size for you. Enter your details to reserve the storage unit.
  • At one of our locations.
    Come along, have a cup of coffee and let our friendly staff assist you on the premises.
  • Call us for free on 0800 368 0420.

Please provide us with:

  • Evidence of the link with the company (e.g business card) and a valid photo ID.
  • Your bank details to set up Direct Debit.

Read other questions about rental contracts with Shurgard

Choosing storage space

There are two ways to determine the size of storage space you need:

  • Use our online storage size estimator.
    Here you can indicate which items you want to store and the estimator will do the calculation for you.
  • You can also contact one of our staff and they will help you determine the suitable storage size. Call us on 0800 368 0420 or call a Shurgard location in your area.

Access and security

Business customers who rent storage at multiple locations can request 24-hour access to their storage unit or units.

It is possible to give your suppliers access to your storage unit or units at Shurgard. This means you don’t have to be present each time a new delivery arrives.

Each person you want to allow to access your storage unit or units will receive a personal access code, which means it is always clear who accessed your storage unit or units and when.

You can also request an overview of this information.

On request the manager at your Shurgard location can provide you with a handy overview of the times at which your storage unit was accessed and by whom.

At Shurgard it is possible to provide several access codes for your staff or suppliers.

This is easily arranged in consultation with our staff at the your Shurgard location.

Each person you want to allow to access your storage unit or units will receive a personal access code, which means it is always clear who accessed your storage unit or units and when.

You can also request an overview of this information.

If you lose the key to your storage unit you should report it to the on-site manager at your Shurgard location.

As we don't keep a copy of your key, in consultation with you we can have the lock drilled open by a locksmith.

If you have forgotten your personal access code you can request a new one from the on-site manager at your Shurgard location.

For security reasons we only give the new code to the person who entered into the rental contract.

This means that you can only get the new access code on presenting valid ID.

Moving, transport

All our locations are accessible by van or small lorry, some locations have a high drive-in enabling you to drive your van or lorry right up to the building, which speeds up loading and unloading.

There are also exterior storage units at some locations where you can park your vehicle directly in front of your storage unit.

To prevent any damage to your belongings during transport, you should take care when packing them up.

You can buy various packing materials such as moving boxes, wardrobe boxes, various covers, wrap foils and tape at your Shurgard location.

See our range of packing supplies.

Large trolleys are available at all Shurgard locations. This means you do not have to carry your belongings but can easily ride them to your storage unit for quick loading and unloading.

Questions about the contract & payment

There is no minimum rental period at Shurgard.

You can rent your storage unit for as short as one week. Just inform the manager at your Shurgard location about your planned move out date when you sign your contract.

As soon as the contract is signed you can store your belongings at Shurgard.

There is a two week's notice period for cancelling your contract with Shurgard.

Notice must be given in writing – either by e-mail, post, fax or at your Shurgard location.

The notice must contain your name, your unit number and the date of cancellation.

You must ensure that your notice is received by us at least two weeks before your actual move out date.

Depending on the rental contract, payments can be made monthly, quarterly or annually.

No, you do not have to pay a deposit when renting a storage unit with Shurgard.

Yes, the price for your storage unit is VAT inclusive.

Ready to book your storage unit? Some units are £1 for the first month*

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Talk to our experts about your storage needs. Call us for free 0800 368 0420