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Shurgard Reading customer reviews

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Customer reviews

Date
Rating
Feedback
Anonymous
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New unit seems ok.

However, I am disappointed that, although I have a concessionary half price unit , I am unable to take this discount with me when changing units,

I had previously understood that, whether I moved to a larger or smaller unit, I could still keep the discount as long I stayed a Shurgard customer.

Extremely disappointed.
Ann D.
Dear customer, sorry to read there was some confusion in regards to your monthly rent. Our promotions and offers apply to the monthly rent of a storage unit and are available to new customers only (not on transfers). You can find our promotion conditions online and during office hours,our on-site managers are available to answer any questions on pricing you may have. 6/25/2019 12:03:21 PM
Anonymous
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Amazing

Great service when coming in. Extremely thoughtful, kind and everything was explained in full.
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Everything great x
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Excellent customer service...good helpful advice.
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Great storage

Good value, easy to use, no hassles.
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Well done Reading Shurgard

The service was excellent and Adrian went beyond what was expected. Welcoming and available for any assistance that we needed as this was our first time. He offered us the best deal for our needs being aware that we were on a pension and this was a short term storage requirement. We would certainly use this service again if required and would recommend to others.
Anonymous
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first class service

Very helpful staff provided some useful advice.
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It was a quick and effortless process. The gentleman was very welcoming and took me through the process. I am very happy with the facility
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Went smoothly.
Anonymous
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Straightforward storage

Straightforward explanation of how the system works and easy access to the unit when I need it
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Very helpful and nice clean
* Promotion conditions.
Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.
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