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  5. Shurgard Reading customer reviews

Shurgard Reading

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Customer reviews

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70
12 reviews
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17
3 reviews
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5
1 review
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0
0 reviews
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5
1 review
Date
Rating
Feedback
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The code had not worked at all since getting the storage 5 days ago. The staff in the site been good but is frustrating having to get an access code daily from the store. Otherwise been good but am suprised the firm's it support take this long to fix the access code.
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Short staffed at the weekend but still given personal treatment. Problems with code sorted without fuss.
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The staff explained the procedure and helped me negotiate the electronic locks and padlocks.
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Great staff. A very friendly and helpful reception. We were taken to the location of the locker, shown how to operate the lock and given advice about the best way to store our belongings. A very good experience and great location in the centre of Reading, I would recommend Shurguard
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The staff member who advised and support was very patience, friendly and professional. I had loads of question but I was served with kindness and that means a lot to me. Your customer service beats all other self storage companies Advice: trollies are a bit hard to manage for 1 person
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Excellent
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The gentleman who showed me around the building was very courteous and informative. The service so far has been exemplary
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Excellent service, good access and very secure. I am impressed. Discovered today though that the toilet door doesn't lock
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Dan and James are polite,knowledgable staff. they supplied me the ideal size direct access unit to make my life as easy as possible. will recommend shurgard to my friends and family.
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Great service, good location. Helpful staff.
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Friendly staff. Changed my mind regarding unit required, and the staff were very helpful catering for my request. Top marks for service !
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Service received from the Manager was very poor
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We have used it for three years already, just added one more storage, no problems, smooth, fast, staff always helpful at any time. What you see it was you get, and no surprises on added on tariff.I will recomend it to anyone
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Good service, quick and easy
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Employee was very helpful
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I thought the deal the young man gave us was very good and I was very happy with the service. The way we were shown around the unit was very good to.
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I am renting a unit from shurgard since last Saturday but, due to unforeseen circumstances have not started to use it yet.... will do so very soon. Thanks for a helpful service
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