BEST PRICE. BEST SERVICE.
Call free 0800 368 0420  
Menu Menu close

Shurgard Reading customer reviews

  • true
  • true
  • true
  • true
  • true
Go back to the Shurgard Reading page

Customer reviews

  • true
  • true
  • true
  • true
  • true
70
12 reviews
  • true
  • true
  • true
  • true
  • false
17
3 reviews
  • true
  • true
  • true
  • false
  • false
5
1 review
  • true
  • true
  • false
  • false
  • false
0
0 reviews
  • true
  • false
  • false
  • false
  • false
5
1 review
Date
Rating
Feedback
Anonymous
  • true
  • true
  • true
  • true
  • true
Very helpful member of staff showed us the space we had booked and after asking some questions, advised us to change it for a bigger space. All paperwork done quickly and efficiently.
  • true
  • true
  • true
  • true
  • true
The service I have received was excellent and the staff members were accommodating and friendly
Anonymous
  • true
  • true
  • true
  • false
  • false
The code had not worked at all since getting the storage 5 days ago. The staff in the site been good but is frustrating having to get an access code daily from the store. Otherwise been good but am suprised the firm's it support take this long to fix the access code.
  • true
  • true
  • true
  • true
  • false

Good service

Short staffed at the weekend but still given personal treatment. Problems with code sorted without fuss.
Anonymous
  • true
  • true
  • true
  • true
  • false

Staff Good in Reading, Berks

The staff explained the procedure and helped me negotiate the electronic locks and padlocks.
  • true
  • true
  • true
  • true
  • true

Great staff. A very friendly and helpful reception. We were taken to the lo...

Great staff. A very friendly and helpful reception. We were taken to the location of the locker, shown how to operate the lock and given advice about the best way to store our belongings. A very good experience and great location in the centre of Reading, I would recommend Shurguard
Anonymous
  • true
  • true
  • true
  • true
  • true

Never heard of Shurgard but beats all other self storage

The staff member who advised and support was very patience, friendly and professional.

I had loads of question but I was served with kindness and that means a lot to me.

Your customer service beats all other self storage companies

Advice: trollies are a bit hard to manage for 1 person
Anonymous
  • true
  • true
  • true
  • true
  • false

Excellent

Excellent
  • true
  • true
  • true
  • true
  • true

The gentleman who showed me around the building was very courteous and info...

The gentleman who showed me around the building was very courteous and informative. The service so far has been exemplary
  • true
  • true
  • true
  • true
  • true

Clean, dry and user friendly

Excellent service, good access and very secure. I am impressed. Discovered today though that the toilet door doesn't lock
  • true
  • true
  • true
  • true
  • true

best storage facility in the best Location!

Dan and James are polite,knowledgable staff. they supplied me the ideal size direct access unit to make my life as easy as possible. will recommend shurgard to my friends and family.
  • true
  • true
  • true
  • true
  • true

Good service...

Great service, good location. Helpful staff.
Anonymous
  • true
  • true
  • true
  • true
  • true

Friendly Service

Friendly staff. Changed my mind regarding unit required, and the staff were very helpful catering for my request. Top marks for service !
  • true
  • false
  • false
  • false
  • false

Poor Service - Manager Very Confrontational

Service received from the Manager was very poor
  • true
  • true
  • true
  • true
  • true

Always prompt, Honest and helpfull, right prices

We have used it for three years already, just added one more storage, no problems, smooth, fast, staff always helpful at any time. What you see it was you get, and no surprises on added on tariff.I will recomend it to anyone
  • true
  • true
  • true
  • true
  • true

Quick, easy and good value

Good service, quick and easy
  • true
  • true
  • true
  • true
  • true
Employee was very helpful