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Shurgard Reading customer reviews

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Customer reviews

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Date
Rating
Feedback
Anonymous
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perfect

James services was very professional, not only he showed us the different storages, but also advised me the best price for what I needed
Anonymous
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Very helpful member of staff showed us the space we had booked and after asking some questions, advised us to change it for a bigger space. All paperwork done quickly and efficiently.
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The service I have received was excellent and the staff members were accommodating and friendly
Anonymous
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The code had not worked at all since getting the storage 5 days ago. The staff in the site been good but is frustrating having to get an access code daily from the store. Otherwise been good but am suprised the firm's it support take this long to fix the access code.
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Good service

Short staffed at the weekend but still given personal treatment. Problems with code sorted without fuss.
Anonymous
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Staff Good in Reading, Berks

The staff explained the procedure and helped me negotiate the electronic locks and padlocks.
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Great staff. A very friendly and helpful reception. We were taken to the lo...

Great staff. A very friendly and helpful reception. We were taken to the location of the locker, shown how to operate the lock and given advice about the best way to store our belongings. A very good experience and great location in the centre of Reading, I would recommend Shurguard
Anonymous
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Never heard of Shurgard but beats all other self storage

The staff member who advised and support was very patience, friendly and professional.

I had loads of question but I was served with kindness and that means a lot to me.

Your customer service beats all other self storage companies

Advice: trollies are a bit hard to manage for 1 person
Anonymous
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Excellent

Excellent
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The gentleman who showed me around the building was very courteous and info...

The gentleman who showed me around the building was very courteous and informative. The service so far has been exemplary
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Clean, dry and user friendly

Excellent service, good access and very secure. I am impressed. Discovered today though that the toilet door doesn't lock
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