Anonymous
08-01-2021
Feefo
Very efficient service during unprecedented times, would definitely recommend.
RPDM Trans
14-12-2020
Google
David Bettley
27-11-2020
Feefo
very clear information and very helpful
Richard Brice
09-11-2020
Google
Received assistance from Christian a few days ago and I am very grateful! I was new to storage and Christian made everything easy and efficient. Thank you.
Irmantas Ramoska
05-11-2020
Google
Great staff, always helpful. Facilities are excellent. Good location.
H During
03-11-2020
Google
Kim Raju
02-11-2020
Google
Good price. Clean storage unit that is well maintained and secure. Excellent service from John, helpful, professional and very pleasant. Could not praise the service enough.
Tanya Dean
28-10-2020
Feefo
Easy to do, friendly and informative staff, who were more than happy to help if I didn’t understand anything. Covid secure.
James Breese
23-10-2020
Google
Keira Peirce
10-10-2020
Google
Seamless storage and superior service
Stephen Johns
22-09-2020
Feefo
Seamless storage and superior service
Richard couldn't be more helpful; explained everything and walked me through the entire process. Excellent service.
Manfred Gjeloshi
27-08-2020
Google
A Very good place to storage things and very tidy as well ,the staff is friendly and polite overall had a good experience 👍
angela lokman
27-08-2020
Google
The staff members were really helpful and friendly , I was very pleased with the customer service ☺️.
Eyub Sidar
24-08-2020
Google
Very kind and helpfull staff, good location and feels safe and secure.
Christian Donneger
18-08-2020
Google
All the staff are super kind and helpful and the customer service is second to none.
Shani Moncrieffe - Plentie
16-08-2020
Google
KAN BAMFORD
13-08-2020
Google
Julia Pearce
08-08-2020
Google
Great helpful friendly staff, pristine premises.
excellent service
Marwa Elashri
06-08-2020
Feefo
excellent service
clean store- very organised and professional staff.
very good service. easy and smooth procedures.
Thank you
Philip Izibili
22-07-2020
Google
Stephen Chandler-Edney
22-07-2020
Google
Manzoor Kirmani
18-07-2020
Google
Shurgard fiveways storage always best and clean, everytime, every visit and specially staffs are friendly, smily and helpful staff specially like Ashley and others with good storage price offers.
Tony Meehan
17-07-2020
Google
I had to cancel my contract unexpectedly and Julia at Croydon was so helpful and gave a refund without hesitation.
So refreshing to find honest people in to day’s mercenary World.
Thanks again Tony
Kevin Smith
17-07-2020
Google
Aaron Augustus
05-07-2020
Google
Extremely happy with the quality of service Ashley provided.
Sam Ficher
30-06-2020
Google
Charlotte Isaac
30-06-2020
Google
Grace Palmer
30-06-2020
Google
Grace Palmer
30-06-2020
Google
Ade Adewale
30-06-2020
Google
Hosei Yamasaki
30-06-2020
Google
Excellent service
Susan Mann
30-06-2020
Google
Derrick Hector
30-06-2020
Google
Robert Cohen
30-06-2020
Google
Esther Dyce
30-06-2020
Google
Excellent friendly customer service!
Gregg Campbell
30-06-2020
Google
Andre Dyce
30-06-2020
Google
christine Parris
30-06-2020
Google
The whole process was explained throughly and the customer service was brilliant from start to finish. Couldn’t recommend this place enough!
Natalie
30-06-2020
Google
Excellent customer service, helpful staff. Thank you
Amanda Edmonds
30-06-2020
Google
Extremely happy with the service provided. The representative Ashley was well mannered throughout, He fluently illustrated the terms and conditions of the agreement. Very pleased, will definitely recommend this company to friends and family - Great work Ashley.
Jason Williams
30-06-2020
Google
Amazing customer service from your employee Ashley. Went above and beyond to help me out and was very patient with my 100 questions. Will definitely be recommending to my friends and family.
MarcusUnchained
30-06-2020
Google
Pryncess Bignell
30-06-2020
Google
Aliyah Moussa
30-06-2020
Google
Great customer service and knowledgable staff. I have never used a self-storage unit before and the gentleman I spoke to (I believe his name was Ashley) kindly explained the process to me.
Jinesh Patel
30-06-2020
Google
Icy Jones
30-06-2020
Google
Staff member Ashley was A1+ the customer service and everything I needed was catered for. 👌🏾
Ashley is an asset to the company and is well trained and very knowledgeable.
Georgiegeo
30-06-2020
Google
Would recommend! Great service and good place to store items
Neutral Samurai
30-06-2020
Google
Really good customer service and great prices.
Andrew Coker
26-06-2020
Google
Christion Wright
25-06-2020
Google
Emmanuel Samson-Onilado
25-06-2020
Google
Great location and helpful staff esp one guy named Ashley, very thorough, articulate and meticulous. Will be recommending
Joe W-H
24-06-2020
Google
Tyler Hancock
24-06-2020
Google
Xavier Luga
24-06-2020
Google
daniel barnes
24-06-2020
Google
Joao Kuta
24-06-2020
Google
Ashley was a prime example of great customer service. He was so helpful and provided me with all the information I needed. I would definitely recommend.
Hanaa Gadim
24-06-2020
Google
Precious M Agbabiaka
24-06-2020
Google
Moving house during a pandemic wasn’t the most ideal situation but it was made easier by this Shurgard branch. The manager was super helpful and friendly!
SuReal04
23-06-2020
Google
Everton Bennett
23-06-2020
Google
Brilliant service.
Denise Figg
23-06-2020
Feefo
Brilliant service.
Shane at the Camberley branch has been fantastic. He is always patient and very knowledgeable. He has helped me a great deal esp during this pandemic with all the uncertainty.
Robert Giuliano
22-06-2020
Google
Rebecca Paterson
22-06-2020
Google
Denzil ojosipe
22-06-2020
Google
Can't recommend Ashley enough. I have used other storage facilities in the past and I can honestly say my experience here has far exceed them and my expectations.
Ashely made the whole experience extremely easy and straight forward and i'll definitely be recommending this place to family and friends.
Dunstan Nicol-Wilson
22-06-2020
Google
Great service
Alan Piper
14-06-2020
Google
Top class introduction to storage units!
Janice Bailey
18-03-2020
Feefo
Top class introduction to storage units!
Very helpful gentleman at reception explained everything in detail at the check in and helped my removal men find the unit
John Vaughan
12-03-2020
Google
Joshua Higham
10-03-2020
Google
Not a bad place did a collection from here with a 40ft hgv staff did all they could to help with blindspots etc so imagine theyre willing to help in other areas too
Julie Mills
08-03-2020
Google
Helpful staff but not enough small units, used Ewell branch instead
King Kayode
04-03-2020
Google
Excellent vibe, have to visit again.
Michelle Amoah
27-02-2020
Google
Very helpful and friendly
Roseline Ndugbu
26-02-2020
Google
The process was fast, easy and efficient. Thank you.
Sharon King
12-02-2020
Google
Such a great service by Michaela and Rachel very friendly couldn’t do enough for me when I visited. Would definitely recommend.
Gary Mccarthy
07-02-2020
Google
Clean tidy and adequately secure, would recommend to anyone.
Javan D
04-02-2020
Google
Always friendly! Everything you need when you're moving!
Asi Ann-Bushra
01-02-2020
Google
The kind gentleman who served me Ashley was really good and helpful.
sofy villani
28-01-2020
Google
Blonde Asian
18-01-2020
Google
Ashley was incredible with his customer service. He delivered such high standard quality that I would definitely recommend to family and friends.
Ashley made the process of signing up like a walk in the park, he made sure I understood the keys facts and the T&Cs of the contract.
Ashley is an amazing asset to shurgard and for him to be front of house makes shurgard a phenomenal company and one of the best storage company; He was fantastic. Thank you Ashley.
Danielle Stiller
19-12-2019
Google
Nice place
Benjamin Little
14-12-2019
Google
Mohamed Eirshad Syed Jamaludeen
04-12-2019
Google
Solomon Utomi
26-11-2019
Google
Steve Deboysere
04-10-2019
Google
Ovidiu Constantin
20-09-2019
Google
Roger Stenning
06-09-2019
Google
Had a locker there for a few years now. Secure, and easy to access.
Emanuele Graziano
22-08-2019
Google
Lovely staff ready to help and always smiling, especially Siham, she will do the extra mile to accommodate you!
Arnold Hammond
16-08-2019
Google
Very good and helpful staff. Very friendly and always willing to help. Spacious units also. Highly recommended!! Jason is a lovely manager!
Lee Norris
22-07-2019
Google
Daniel Bellus
03-07-2019
Google
Used Shurgard Fiveways in Croydon for the first time a few days ago.
Very straightforward and quick. Everything made easy by Siham, the member of staff on site, who explained everything brilliantly and compactly.
Nicola Glover
20-06-2019
Google
Great staff, really helpful
myRA and systemic sarcoidosis daily tube
29-03-2019
Google
Excellent service had a unit for a number of yrs very reasonable price clean unit all over Nice and friendly staff
The Kalpesh Patel
01-11-2018
Google
Ryan has been more than helpful every time I've had to visit the site. Any issues are solved immediately with a smile x
Jill Slade
15-10-2018
Google
I must congratulate the supreme service i received from the start. From reserving the storage online, booking the storage with Ryan and on the day showing how the system works, to signing the paperwork. Darren was very professional throughout the whole process and is a credit to the company. Well Done
Anju Patel
17-07-2018
Google
The staff were very helpful when choosing the storage as I could not make up mind on how much space I was going to need it. Easy access as well.
Rach D.
08-07-2018
Google
This was a friend's unit, I was helping sort out so I don't know much about the cost, sizing of units available etc but was amazed inside the place, these units could be used to solve many problems like homelessness etc
Daniela Parvu
31-05-2018
Google
R M
06-03-2018
Google
The two women on the front desk are lovely, very helpful. I didn't feel pressured or anything, generally good customer service. Recommend it.”
sophie mitchell
04-02-2018
Google
Excellent customer service! Very helpful staff. Would highly reccomend to a friend :) .. 100% satisfied
Paul Coote
11-12-2017
Google
Been a Shurgard customer for sometime now and due to price rises I needed to downsize my unit. Thought I'd have trouble trying to do this as not being a new customer but one of the ladies, Lau, on the main desk was so helpful and made changing units completely stress free, a real credit to Shurgard fiveways customer service team. Thanks Lau
Zulfiqar Ali
02-11-2017
Google
Very helpful staff.
Sheyi Lisk-Carew
31-10-2017
Google
Perfect for what it is
Jon Dee
29-10-2017
Google
Five ways staff Notably Lau , were always very professional and helpful making my stay at Shurgard a good experience.
Steve Phillips
29-07-2017
Google
Very helpful staff
Dave Capper
03-06-2017
Google
Quick, easy & cheap . What more could you ask for? A refreshing change to be served by staff who know what they're doing and make you feel welcome.
Liam Edmonds
01-06-2017
Google
A1 service
Greg Lawton
25-05-2017
Google
First class staff who listen to your requirements and are extremely helpful.
If only all business's were run like this?
jason massey
22-05-2017
Google
Had a great deal as i only needed it for a short term
Hercules Rockerfella
23-04-2017
Google
This is a great shop! There is packaging available in shop in a variety of sizes, The layout of the shop provided very easy access! There is also a side gate. Staff are very helpful and approachable, would recommend this shop to friends :)
Stephanie Young
21-04-2017
Google
Excellent store with great packaging materials. The layout is perfect so can easily access anything required. The store assistances are also on hand if required!
Anna-Rosa Regan
09-02-2017
Google
Lovely, helpful staff and we particularly like the special offers! Easy parking and location too.
Hayl Vogel
06-02-2017
Google
Great store! A wide variety of packaging available to purchase in store, in case you need to buy while there - all different sizes, very easy to access!
Emma Easton
06-02-2017
Google
The Croydon Fiveways store seems to have 24 hours security features with at least 8 different camera feeds seen from the main desk.
A Mum Reviews
15-12-2016
Google
It can be quite difficult to imagine the size of self-storage and how much can fit in each space but there’s a great video tour available on the website so that you can easily see what the different sizes are to more easily imagine what you could fit and which size to go for.
Victoria Myerscough
30-11-2016
Google
This branch is very close to Waddon station and is close to A232 just off the main road
Bel Smith
14-10-2016
Google
All on one level which is great - no steps or need for a ramp if disabled etc. There is a security code you will need before being able to drive in, which can be given to you by staff.
Ronald Furtado
02-12-2020
Google
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Anthony Hunte
26-08-2020
Google
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The staff are very helpful and professional in their approach to their work. The reception area is bright and well organised.
Anonymous
26-08-2020
Feefo
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Having just become a Shurgard Customer, the two things I have noticed, which I feel could be improved upon are the lighting in the Corridors and the LCD Screens on entry and in the lifts are very dim and too small to read for quick, easy access. Perhaps a magnifier would clarify the screen context.
Daniel Stepien
21-08-2020
Google
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Easy access
Ian Aungier
13-08-2020
Google
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Slit mishap with the storage allocation but shorted out swiftly.
Kamil Kwiecinski
09-07-2020
Google
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Paula Wilkinson
27-06-2020
Google
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Very handy local storage solution. Secure and tidy. Worth the monthly fee.
Siraj Amed
20-02-2020
Google
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This place is next to Wadon train station,Croydon five ways,I have been there many times to store excess things one could have around the house /office.Need a breathing space but u like your things there you go.
Mike Tyrrell
19-02-2020
Google
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Good value and easy to operate
Kym Marchant
22-01-2020
Google
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Cold
Elena Danila
28-11-2019
Google
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Handy
SIRAJI AHMED
13-11-2019
Google
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Store your house things instead of overflowing your house or flat but you have to pay some fee
awry film
29-08-2019
Google
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Hey
very dood
thenks
Steve Webb
13-01-2019
Google
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All as it should be, the out gates seem to close all the time now, which is good
stefan-ionut manole
28-05-2018
Google
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Zahid Hussain
11-04-2018
Google
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Rebecca Taylor
06-10-2016
Google
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I would recommend this self-storage company. There is a side gate which allows convenient access to the storage units, and they are offering an excellent promotion of £1 for the first month's rent.
Chris Kore
26-08-2016
Google
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Easy to use.
Gemma Luxford
02-08-2016
Google
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It's easy to get to this store and handy to have an alternative place to store things. You can apply for 24h access which is helpful as it gives you more options so you can collect items or have items delivered after 11 pm at night
Adesina Adesanya
16-01-2020
Google
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sergei gorbenko
24-09-2019
Google
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Mohammed Hadi
28-07-2019
Google
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Cheap Lockers
Joe McElwee
30-12-2018
Google
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Staff are friendly and helpful, facility is always clean. But do keep your eye on the increases if you're here more than a few months though!
Kofi Holdbrook-Smith
31-07-2017
Google
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Mary Rivett
05-07-2019
Google
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My price doubled in price over the 18months I was there. Cheaper more modern alternatives. Used to be good but got greedy so we left and moved to somewhere else at half the price. zero customer loyalty with all price rises. don't be fooled by the cheap joining offer.
John Slayford
19-05-2019
Google
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Easy to use but price far too high, Every few months they raise the price, Most recent rise was £150.00 increase. So I would avoid and use another company if planning long term use. No customer loyalty and only big price rises.
Peter B
26-05-2020
Google
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Both lifts were out of order for several weeks, so no access to units on upper floors.
Blindly Going
03-01-2019
Google
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No 24 hour security on site that I was aware of in the 2 years I stored here. Unlike Safestore very near here which is a better option.
It's time to move your storage needs. Shurgard have increased storage prices significantly recently.
I'm personally preparing to move my long term storage to a competitor who isn't too far from them, but who offer monthly prices at almost 50% less for the same size storage unit!
SupportTheCauseTV
06-03-2018
Google
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Disgusting place.
Awful foreign staff who are aggressive and threatening.
WOULD NOT RECOMMEND
AND STAFF NEED TO BE INVESTIGATED FOR IMMIGRATION PURPOSES.