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Shurgard Surbiton customer reviews

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Customer reviews

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Date
Rating
Feedback
Anonymous
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Great service, great value!

Pro service, quick and easy, super convenient and very cost effective. A great solution, wish we’d moved everything sooner!
Anonymous
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Friendly and efficient service. Thank you.
Anonymous
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Very helpful for first time user of storage!

Excellent customer service at the Surbiton branch on a Sunday. Really helpful and quick. Very nice to my son as well!
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Yes
Anonymous
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Easy booking, helpful team, good facility

Was easy to book and reserve online. Team proactive in calling and helpful on checking in. Good clean unit.
Anonymous
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The staff were friendly and efficient and very helpful.
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would recommend

helpful employees
Anonymous
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Very efficient. I did feel the 'set up cost' was fairly high and the insurance which isn't made clear on the website (but is by the staff), but otherwise very happy.
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Excellent service

Great service, well organised with clear explanations.
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Staff really helpful; storage is very clean and very dry and very secure. Opening hours are fab.
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the service i received was excellent. everything was explained. the gentleman was very thorough.
Anonymous
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Very helpful and polite!!
Anonymous
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Well I got a good deal but they were an hour late opening the reception
Anonymous
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Excellent Service. Will recommend!

Popped in midweek before we wanted a unit on Sunday. Met a hugely helpful guy who happily sorted evertyhing out and even showed me the unit, so that we could crack on with using the unit first thing Sunday morning. He also didn't bat an eyelid when we "helpfully" decided we wanted a bigger unit on Sunday morning when we rocked up and quickly sorted us out with an extra 15 sq ft to the one I'd booked. Will definitely recommend to anyone who needs storage!
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Good storage facility with helpful staff

This storage facility is well organised and run by helpful staff, no problems so far except one of the two lifts has been out of action for a while.
Anonymous
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Fantastic service!

Everyone was incredibly helpful! Using Shurgard to store my things was very quick and easy, all for a good price.
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Hi there,

I've told that my name is not Hsieh Chin, please correct it to YunChin Hsieh, or Jin Hsieh. please!

Jin
Ann D.
Hello, thank you for your feedback. I will pass this on to our store team. 5/09/2017 7:30:49
Anonymous
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Great service

It was great. I showed up 10 mins before closing on Sunday and I wasn't rushed or pushed to make a decision. The assistant was very helpful and didn't rush through anything. Thanks!
Anonymous
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As above

Male staff very informative & helpful, which allow me 2 make a decision 2 go ahead & reserve a unit. Acoordingly
Anonymous
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Very helpfull
Feefo Gold Trusted Merchant  Member of SSAUK