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  5. Shurgard Surbiton customer reviews

Shurgard Surbiton

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Customer reviews

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63
7 reviews
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27
3 reviews
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9
1 review
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0 reviews
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Date
Rating
Feedback
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They were very quick to get me into the facility and quite helpful. They even loaned me a pound coin to use for unlocking their trollers!
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It is annoying and inefficient that you can't book the storage more than 15 days before your move in date. I kept getting phone calls telling me to pay for my reservation otherwise I would lose it and there was only one unit in that size left but then told I couldn't pay for it yet because it was more than 15 days. In the end I had to take the store a few days before I wanted to.
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Extremely pleasant and accommodating staff, makes all the difference.
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Service was excellent on the day ensuring we got the right size unit
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Excellent service, everything was explained clearly and well.
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Really friendly, helpful staff. Made the whole experience very straight forward and simple.
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It is clear and quick service for clients in needs of extra storage space. Thank you for having you close in my area.
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sorted out a new storage room quickly and easily, perfect size, great staff, very good value for the first month
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Great service called me back arranged everything over the phone payment done and next day I had access to the room. Just one negative you will need to buy a specific lock and cant use any.
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Great customer service, price and clean facilities - trolleys always available too which helps
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The staff are friendly and accommodating and listen to the detail of what I want to achieve so that they can offer me the best deal.
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