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Shurgard South Croydon

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Customer reviews

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66
12 reviews
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22
4 reviews
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0 reviews
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11
2 reviews
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Date
Rating
Feedback
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Excellent service and a zesty interaction. Your employee was able, knowledgeable and knew his job well. Made us feel welcomed straight away!
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The person who assisted me at South Croydon was very helpful and had even tried contacting a manager to get the situation rectified. However I am not happy with my booking in general. I had phoned from abroad the previous week and made a reservation for the special offer. Apparently I had been diverted to another center where a trainee handled the call and made a mess up. When I got to South Croydon they did not have a special offer and my booking had been made for Purley Way instead, which was around another 4 miles away. Furthermore the unit booked was on the 4th floor way to the back of the building. I had over 2 large vans of furniture to move and it would have taken hours on a trolley via a small lift one piece at a time. Since the van was already loaded and I did not have time to look around for alternative storage facilities at 3.00 pm on a Saturday afternoon, I had no option but to pay the full price at South Croydon. I suggest that if these are the kinds of unit that are on special offer, it should be made clear to the client when the booking is being made. And infact it would be useful if a map indicating the unit was sent with the confirmation.
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Prompt service and the staff on duty that day was very helpful and even gave me a good advice re dumping site and waste disposal
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Very helpful staff, well lit and ventilated units. Would use again..definitely recommended
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Fast and friendly service
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Quick service, very helpful.
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Friendly and efficent service.
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A straight forward agreement with easy access. Could credits be refunded straight away to make things easier?
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Not really impressed with the security the main gates been open fo the passed 2 days !!
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Staff are efficient and aware of what needs to be told to new customers.
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First of all, I am sorry for writing my reviews this late. The two men that was in the office on the 28th of April 2016, when I took out the storage contact was excellent, they were more helpful to me than the people in the office on the 27th of April 2016 when I came in first for the contact.
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The customer service was friendly and efficient and informative.
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The Manager at South Croydon branch was helpful and efficient.
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The young man who took me round was very polite and helpful
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The staff team were very welcoming. They explained everything and they took me to the storage unit. They asked if everything was to my satisfaction.
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Helpful, friendly service
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The guy working in south croydon branch was very helpfull
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Good storage in a convenient location and the women on duty was really helpful.