Suraj Nagaraj
27-02-2021
Google
Szilard Molnar
26-02-2021
Google
Stephen David
23-02-2021
Google
Purna Bahadur Ghale
22-02-2021
Google
Pedro Santos
22-02-2021
Google
Charlotte Miller
19-02-2021
Google
The people working here are extremely friendly, polite and made my visit as seamless and easy as possible. They are extremely professional, explained everything clearly and Brad even showed me to my storage unit. The prices are also very reasonable in comparison to the competition.The unit itself was clean and there's trollies to help you put your things in storage. The customer service from Brad was excellent and I could not recommend the company more.Thank you!
Tamás Valentin
18-02-2021
Google
Thanks for the quick service Adrian.
Amr Salem
18-02-2021
Google
Very efficient, quick and get things sorted . Very easy to organise and has a lot of space , with easy access.
Sharon Gilham
18-02-2021
Google
Rute was really helpful despite the obvious Covid restrictions!
Anj Patel
18-02-2021
Google
Joe Prince
17-02-2021
Google
Lauren Kite
16-02-2021
Google
Brad was very helpful when I was booking my storage. Very informative and helped me understand the payment information throughout. Even applied the £1 for the first month deal which means my 4 weeks (if not extended) will only cost me £1 + £15 admin fee + £12 insurance, which was considerably better than the obscured prices of £116 for the month by other companies! Very pleased. I should also note for their locked you require a specific cylinder lock which I was luckily able to borrow from a friend who had used them previously, this would be an extra cost for any first time customers but I don’t think it’s too expensive.
Samira Soro
15-02-2021
Google
Brad was very knowledgeable and helpful starting from the phone call and making the appointment then to seeing him at the store. I asked if I could be accompanied to view the rooms and eventhough they were very busy in the office,he took me around and was very patient and helpful. I am definetly signing with the company !
Jack Brownsword
12-02-2021
Google
Lydia Birkenbusch
12-02-2021
Google
effi cray
12-02-2021
Google
Amazing customer experience
With Rute
Alaa Horanieh
09-02-2021
Google
Marvel Logistic
09-02-2021
Google
Shahed Uddin
07-02-2021
Google
Great experiance, best price very clear with information the agent i dealt with was rute.
Rossella Laghini
06-02-2021
Google
Pankaj Kulkarni
05-02-2021
Google
Excellent response times - many thanks Adrian.
Simple
Anonymous
05-02-2021
Feefo
Simple
Simple and easy. I can't remember the guys name on the phone but he was excellent.
Abdulrehman Majeed
04-02-2021
Google
I used it Shurgard in 2009. It was very good experience with them and I'm using them again. Very friendly staff, which I spoken to and offer me very good affordable unit.
Duncan Smith
04-02-2021
Google
Theo Gimenez
04-02-2021
Google
Brian T
04-02-2021
Google
Hussain is Brilliant!
Tracey Wriede
04-02-2021
Feefo
Hussain is Brilliant!
Everything turned out to be most positive experience dealing with a company I have had during this virus since March 2020
Shurgard, safe and secure!
Margaret May
02-02-2021
Feefo
Shurgard, safe and secure!
I'm afraid I've forgotten the young man's name that I had my appointment with, but he was very polite and patient, he showed me how and where I was to use my security code, the floor my locker was on and directions of where to go, well, everything I needed to know really! I'm happy to be using Shurgard, knowing my belongings are safe and secure.
Hauni Patel
29-01-2021
Google
The staff in Alperton were super helpful in my moving transition. I have never used storage before, Flo made it very simple and easy for me. Staff are very helpful.
John Green
27-01-2021
Google
Thanks Flo! Great customer service!
Andrew Small
25-01-2021
Google
Great customer service. Quick response to queries. Flexible and accommodating.
Asif Muhunthan
25-01-2021
Google
Incredible staff in helping us out. A special shout to Rute, who works at this branch, who has made the transition from house to house incredibly easy. Incredibly patient with me and my other half. Overall, all staff there are friendly and patient.
Barry Fuschillo
23-01-2021
Google
Very helpful service from Flo who I spoke to on the phone. She was able to give me lots of options on the storage that I required. Very happy with the service.
Thanks
Feel Confident & Safe at Shurgard Romford
Anonymous
22-01-2021
Feefo
Feel Confident & Safe at Shurgard Romford
A good experience in setting up my storage space. All safety measures were in place and I felt it was a safe environment to be in. Prices and special offers are great.
Andrei Ion
14-01-2021
Google
The staff was really helpful amd answered every question i asked in a very pokite and professional way. Really helpful. The lady gave me advice and helped me to get the right size storage i neded . Many thanks to Flo for everything.
Mihaela Andrei
14-01-2021
Google
Thanks Flo for helping me with my new contract!
Adeniyi Awe
13-01-2021
Feefo
The customer advisor was helpful by making sure I complete the paper work, as well as instructions on how to gain access into my storage unit.
Quick and easy helpful staff
Cathrine Phillips
08-01-2021
Feefo
Quick and easy helpful staff
Yes definitely they are good value for money very helpful on the phone
Prakash Parmar
20-12-2020
Google
Easy access, long access hours and friendly staff.
Josip Miletic
17-12-2020
Google
Christian Livi
15-12-2020
Google
Great and very fast service. Within minutes I already had access to my unit.
Very friendly and helpful
John Kirkley
15-12-2020
Feefo
Very friendly and helpful
Very friendly and helpful staff
Anonymous
11-12-2020
Feefo
Very straight forward and helpful.
Friendly service
Anonymous
08-12-2020
Feefo
Friendly service
Friendly and very helpful. Polite with good customer service care and skills . Thanks
Silviu Moro
04-12-2020
Google
Amazing service by vishal
Paul Lule
21-11-2020
Google
Amazing service by vishal and flo
Cliff Price
21-11-2020
Google
Excellent staff and service! Highly recommend:)
Faisal Ghani
20-11-2020
Google
Great service by Flo. She understood what I wanted and gave me the service and unit I was looking for. Thanks again Flo!
Sunjee Batsukh
18-11-2020
Google
Alin Dobre
18-11-2020
Google
I went in today to buy some boxes and I have received the best service from Flo! Would definitely recommend this company and I am planning to come back to rent some space in the near future!
Stephen Marsh
12-11-2020
Google
Very easy to rent the unit and a very good price. Great after sales service from Flo, the store manager, too.
Sean Barnes
11-11-2020
Google
Polite, efficient and helpful
Anis Iqbal
11-11-2020
Google
Flo is fantastic and resolved my query well.
Isabel Vieira
11-11-2020
Google
The team is extremely professional, great help and ready to clarify any questions at any time . Thank you so much , I really appreciate .
Kind regards
Isabel V .
Misbah Hasan
10-11-2020
Google
Appreciate all the help provide by Flo, she is very understanding and there when help is needed. Making the whole Shurgard experience smooth and easygoing. Highly recommended.
Hannibal Smith
06-11-2020
Google
Flo was brilliant to deal with via email... she was understanding and got me a great result! Highly recommend Flo...
Sahal Meyrane
06-11-2020
Google
Neil Kynaston
05-11-2020
Google
Flo was very helpful in my enquires and managing the closing down of my account and storage until on the 5th November 2020. I would recommend the service that Shurgard Park Royal offer as a service was both reliable and professional. With out question I found recommend them to friends In the future.
Mav W
03-11-2020
Google
I found the team at this location of Shurgard, Adrian in particular, to be extremely helpful, efficient, and responsive to all my email enquiries. From all the storage providers I researched, Shurgard's offer was also the most cost efficient.
Numan Alrawi
03-11-2020
Google
Mongarzy World wide
01-11-2020
Google
Great service Adrian was fantastic what a great guy what a great services I recommend him to be manager
Jennifer Davis
01-11-2020
Google
The service Adrian provided was first class. He was so helpful and patient in explaining how Shurgard could assist in providing storage and retaining a promotional price for me. Adrian also calculated how much space I would need if I stored my house contents & provided useful tips. He took the stress out of a potentially difficult situation and expressed empathy for my current housing situation. I am so glad and relieved I spoke to someone as clear and heloful as Adrian. I would recommend his calm and reassuring guidance to anybody thinking of using storage space - you can't beat personal service in a crisis !
Ana Cristina Ohira
24-10-2020
Google
Very good self storage. Good opening times, easy access by car, safe. Expensive, but works.
Robert Carmo
23-10-2020
Feefo
very professional
May google
23-10-2020
Google
Flo went above and beyond to deliver outstanding customer service. A great employee and credit to Shurguard. Thank you very much!
Anonymous
16-10-2020
Feefo
Very helpful - thanks!
Flavia Souza
14-10-2020
Google
Very good Service. Adrian was very helpful!!!
Happy with the service so far!
Jenny Louise Simmonds
13-10-2020
Feefo
Happy with the service so far!
Agnes at the Rush Green branch was helpful and knowledgeable, patient with showing me the different unit sizes and discussing various associated costs. Many thanks.
Igne Butene
13-10-2020
Google
Fantastic service, Flo provided me with all the information very clearly and concisely.
Marise Anthony
13-10-2020
Google
Flo was very helpful and answered all.of.my queries which put my mind at ease.
Kind regards
Marise
J&J B&B
09-10-2020
Google
The service at Shurgard Storage was the best from Adrian. Very good communication with him. Very helpful. Thank you.
Alex Penrose
07-10-2020
Google
Amazing service by vishal
Stefanie Grieve
06-10-2020
Google
Amazing service by vishal and the team
Andreea Elena Besu
05-10-2020
Google
Thanks, Flo! You are the best!!!
Mad Hatter
05-10-2020
Google
Excellent
Anonymous
29-09-2020
Feefo
Excellent
Agnes is very good staff for Shurgard Romford and very helpful.
Storage place is clean and pleasant.
Fantastic
Oyeniyi
29-09-2020
Feefo
Fantastic
Fantastic experience
Lynne Bundy
29-09-2020
Feefo
This is the 2nd time of returning I wouldn't go anywhere else, great prices to suit your needs, units also to fit your needs, staff are good to trustworthy and very througher, knowledgeable to, always give you best deal give them a call Shurgurd at the Romford Branch, I would totally recommend them.
Ali Rauf
29-09-2020
Google
Rebecca Hinrichs
28-09-2020
Google
Dealt with Mandy today who was extremely helpful. Was very quick and easy to get everything booked
Pav Cip
24-09-2020
Google
Thanks for helping me Flo!
Anonymous
24-09-2020
Feefo
Very friendly .Very helpful good attention to detail
朝日崇史
15-09-2020
Google
Amazing service by Vishal
Camille Zimmermann
15-09-2020
Google
Easy process! Very helpful and accommodating. Flo was very helpful
Nour Asaad
11-09-2020
Google
Amazing service by vishal and adrian
Terry Garcia
08-09-2020
Google
I was really satisfied with the service of Kareem in Shurgard Alperton from day one to present . For real all staffs were nice. But Kareem was always supportive to any questions I have in mind to make the most of my stay with Shurgard. I am just a simple and ordinary person whose stuffs were not that expensive but he made me feel that no matter what my stuffs maybe they’re still valuable to Shurgard that they need to protect. He was always patient with any queries I have . I have never regretted to trust Shurgard with Kareem always there for his clients peace of mind . Some situations may not be that perfect but with someone you can count on when problem arises will be more than enough . Thank you staffs of Shurgard Alperton and to you Kareem . 👍👍👍👏👏👏
Mohamed lbrahim
08-09-2020
Google
Fabio Rodrigues
05-09-2020
Google
Many thanks to Mandy/Mena and Adrian Helpful and very friendly and straight to the point. Dealt with my query quickly and without BS :)
Anonymous
04-09-2020
Feefo
Good, dry and clean storage, staff friendly and helpful also
Happy with place
Anonymous
04-09-2020
Feefo
Happy with place
Good job happy with this place
Joao Junior
02-09-2020
Google
Mariha Mahmud
01-09-2020
Feefo
I have been using shugard for a week now
I must say they have great facilities and staff are very helpful 😀
Prices are reasonable and only £1 for the first month for new customers when you join
The room size was perfect and spacious
And perfect location for me as it's around the corner from home
Plenty of parking spaces available!
Keep up the great customer service skills!😀
Thank you
Mariha
Very professional and helpful service. Social distancing fully observed
Mandy Spires
01-09-2020
Feefo
Very professional and helpful service. Social distancing fully observed
Recommended. Very clear and helpful service and advise
Kristina Onuzane
31-08-2020
Google
Decent price, always available and has a car park.
David Burke
31-08-2020
Google
Went to buy some boxes and bubble wrap for sending some boxes abroad, Great prices and offers, Mandy was extremely helpful.
Matthew Makaveli
30-08-2020
Google
Excellent experience, Mandy and Adrian were so polite and kind and really helped me understand the full service and quality of the product I was purchasing. I might take a day off work just to come back here, this is what dreams are made of.
little red riding hood
28-08-2020
Google
Amazing service by Vishal, very friendly
Anonymous
28-08-2020
Feefo
Easy and simple to use.
Antonio Pascale
28-08-2020
Google
Rija Habib
27-08-2020
Google
Amazing service by vishal
Sohail Khan
27-08-2020
Google
Amazing service by vishal
Anonymous
26-08-2020
Feefo
Good place to store your belongings.
Simeon Todorov
23-08-2020
Google
Amazing service by vishal. Great place to store goods
Lime E30
14-08-2020
Google
Amazing service, would highly recommend!
FILIPE London
13-08-2020
Google
Amazing service by vishal
ciprian pocol
12-08-2020
Google
Anas Garba
12-08-2020
Google
Amazing service by vishal
Zalina Dewan
12-08-2020
Google
Great place to store goods and excellent service by the staff especially Vishal.
Quck & Easy
Graham Allen
08-08-2020
Feefo
Quck & Easy
Rental process went well
Matiullah Khakssar
07-08-2020
Google
Ian Ferguson
07-08-2020
Google
Edgar Wodu
31-07-2020
Google
Excellent customer service from start to finish. Karl and Vishal were extremely personable as well as another member of staff who I didn't get the name of. Prices are as simple as they said they would be. Many thanks.
Great Customer service skills
Heavenly Jabulile Zulu
31-07-2020
Feefo
Great Customer service skills
The Team were good and professional...they were also very helpful and patient with me,was happy with their services from phone call when I was asking for info etc they have great customer service skills
Chilai Kitchens
17-07-2020
Google
Easy and convenient process to register and great customer service from a gentleman named Kareem. Helpful and very informative.
Aryeh Rotenberg
14-07-2020
Google
Best management ever
Kareem is indeed expeditious efficient and courteous in his dealings
Makes Park Royal one of the best Shurgards
Aryeh Rotenberg
Julien Green
04-07-2020
Google
Been storing at Camden branch for years but needed more space. This branch is very clean and easy to access. Sam was very helpful and patient with me. Would not hesitate to recommend
Margaret Alexander
30-06-2020
Google
We would like to say big Tanks to Ximena, who was very polite, friendly, professional with helping us today with storage at Shurgard: North Circular, Abbey Road. We definitely will advise our friends and relatives this self-storage.
Margarita and Stanislava
Andrei Drideanu
30-06-2020
Google
Ximena and Sam are just brilliant! Fast efficient service and a contrast to the service I recieved with one of your local competitors
Neil George
29-06-2020
Google
Great service
William
26-06-2020
Feefo
Great service
Very friendly and welcoming staff at the Romford store.
Anonymous
23-06-2020
Feefo
really good
MICHALIS VARDAVOULIAS
23-06-2020
Google
excellent support from SAM
Miss C.W
20-06-2020
Google
Kareem has been fantastic from the moment I booked. Helped me to find the best deal and advised me well on the size unit I needed. Really facilitated all of my needs. I will not hesitate to book a unit in this branch!
Maria J
16-06-2020
Google
Fantastic service by staff here very professional they really know there stuff specially Mena she helped me by picking out some boxes the other day and a transfer enquiry I had today I definitely recommend this store to anyone looking for a professional service, storage and boxes!
satyrlove
15-06-2020
Google
Abeer Elhamalawy
12-06-2020
Google
I have been served by Mandy, who was very helpful and very polite, I wish all costumer service to be all as her.
Anonymous
12-06-2020
Feefo
Great customer service.
Thomas Anderson
02-04-2020
Google
STOP COMING IN STORAGE AND MAKING RESERVATIONS!! YOU SHOULD BE IN SELF ISOLATION!!!
Excellent
Anonymous
21-03-2020
Feefo
Excellent
Excellent service
john kane
17-03-2020
Google
Anonymous
04-03-2020
Feefo
Really helpful and friendly gent working on the day I went into get a storage locker. Explained everything fully and was able to set me up with the size of container that suited my needs
Nick DID IT
13-02-2020
Google
i had a really good experience coming into shurguard yesterday got me and mates to get storage because of great service from ximena made us feel that this store was safe to store after some much problems from other self storage. thanks again ximena
Allen Smith
13-02-2020
Google
I’ve had an incredible experience here. It’s a much better place for storage than Big Yellow. The lovely lady Ximena offered me an amazing service far beyond any I’ve had at any other establishment. Outstanding.
Daniele Sechi
26-01-2020
Google
BW Link Ltd
24-12-2019
Google
Good rate
Alan Taylor
16-12-2019
Google
Great place for storage, small to XL secure storage units. Easy access right off A406.
Dudein theShed
11-12-2019
Google
Excellent access
Bruno Henry
17-10-2019
Google
iAm Rimzee
04-10-2019
Google
Brilliant service and competitive prices
Zuzana Kancianova
15-07-2019
Google
Piotr Nowak
08-07-2019
Google
Yes cool 👌👌👌👌
Dipen Patel
30-06-2019
Google
luis goncalves
04-06-2019
Google
Reasonable prices and staff allways willing to help and answer any questions you may have and good location just next to A406
Herman Barnes
04-05-2019
Google
Convenient local with parking
Jan Bos
27-04-2019
Google
Gediminas Sakalauskas
19-01-2019
Google
Mihai Nastase Building Services Ltd.
12-01-2019
Google
Yana Cholakova
10-01-2019
Google
Best
Artur Plamadeala
10-01-2019
Google
Good
Jay Shahrestani
05-12-2018
Google
Excellent service from Kareem. Brilliant place to store safely and flexible on timings.
Hari Sathrugnan
05-12-2018
Google
Teo Thump
05-10-2018
Google
Amazing customer service from all the staff. Mandy and the others keep up with the great work. 👍👍
veda
21-09-2018
Google
Clean not really busy.
Cleverson Novais
28-08-2018
Google
It was a great experience. The staff was very helpful.
Joanna Kosiarska
21-08-2018
Google
Excellent, safe to rent, clean inside.
David McMenamin
31-07-2018
Google
Manohar Patel
18-07-2018
Google
Damian The Lighty London Westside
23-06-2018
Google
The Guy t reception great guy a all at this branch are really cool
shriya shrivastava
07-06-2018
Google
Good option to store that extra stuff
xxMarc21xx
04-06-2018
Google
Brand New unit which is very clean,and very well lite.
Staff are very friendly and nice.
Can enter units up to 11pm.
This company likes to be paid on time,but who can complain as the place is first class.
I've another unit from this company in gypsy corner,and I'm waiting for another special offer when they offer the units for 50% off.
Very easy to get to the unit from London on A40.
Wish all storage unit were this nice 10/10.
Robyn Clarke
16-03-2018
Google
Exactly what I needed. Good size unit, very clean, secure and with adequate lighting.
Coolie Fusion
16-03-2018
Google
Safe, friendly staff, clean (some lock ups not soo clean)
Andrew McNeil
14-03-2018
Google
Clean and well run with very helpful staff.
logesh waran
26-01-2018
Google
Great staff and good deals for storage.
souhail Sahmarani
29-11-2017
Google
Geoff Carter
07-11-2017
Google
great service, good value, 10 foot ceiling gives heaps for room
Sharon Comerford
12-10-2017
Google
Alex McIntyre
28-09-2017
Google
Pawel Sojkowski
20-08-2017
Google
Absolutely 5 star
Muhammad Naeem
17-08-2017
Google
Nabil Elisa
30-07-2017
Google
Great place for storing your extra items. Facilities are good and there's a store you can buy packaging material from. Staff are great too.
Helene Choo
26-07-2017
Google
The store features a wide range of packaging options!
mariesbeauties
25-07-2017
Google
Great storage store, easy to get too off the A406. Would recommend!
Saleem amin
25-07-2017
Google
Vicky Winstanley
04-07-2017
Google
I have visited here recently and I was really impressed with the staff and how helpful they were. There is a huge selection of packing materials in the reception which is really useful when moving, but if you are unsure, the staff members will be happy to help.
Dani Boom
27-06-2017
Google
Shurgard Self-Storage is ideally located with excellent parking facilities. The building is bright, modern and well lit.
Evan Guo
17-06-2017
Google
Great place. Not easy to find for the first time though
Jessica McDonnell
14-06-2017
Google
The self-storage Alperton park royal is very clean and spacious with a variety of boxes and packaging supplies easily on display at the reception area. They sell boxes up to quite large sizes and they are all reasonably priced.
Madeleine
14-06-2017
Google
The lifts have easy disabled access and are wide so there is plenty of room for wheelchairs and large shopping items.
Carl Gonzales
25-03-2017
Google
The young Guy running it was very professional. Also they are open late on a Sunday which is a great benefit
Grzegorz Bebel
21-03-2017
Google
Caroline Stuart
07-03-2017
Google
I could't recommend Shurgard Park Royal enough, the guys who work here are SO nice, they really looked after me and helped me out. Not only am I really pleased that I bought storage here but I am going to recommend to friends too. Also the security here is amazing if you need that. Very happy customer :) :) :)
Latte Lindsay
18-10-2016
Google
This place is excellent as you can get access late in the evening and it is really well lit. It's a new building so I wouldn't worry about storing my stuff here.
Lauren Dall
05-08-2016
Google
Near the North Circular makes it easy to get to and it is an impressive brightly lit building, very noticeable and new looking.
Derrick Henriques
05-08-2016
Google
Estelle Maher
06-07-2016
Google
Shurgard is just off the north circular road, not far from the A40 so it's very easy to get to. Impressive size, looks brand new and you get a feel of security with the gated entrance it has.
Angelika Iwanczyk
22-06-2016
Google
Great self-storage!
Easy access.
Very clean.
Bigger trolleys would be useful.
VerySuperMario
19-01-2021
Google
- true
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Johnoi Edwards
19-12-2020
Google
- true
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Lucio Stefano
11-11-2020
Google
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Sidney Wharton
15-09-2020
Google
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The unit is nice and new, & very helpful staff available parking and off the main road.
cristi bogdan tutu
30-08-2020
Google
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Ceyda
20-07-2020
Google
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shaun john-baptiste
03-07-2020
Google
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MGM
29-06-2020
Google
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Clean building. Very helpful staff
Good storage option
Anonymous
23-06-2020
Feefo
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Good storage option
Good secure storage for fair price
Anonymous
09-06-2020
Feefo
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Really happy with the whole process
Friendly and informative staff . Clean and well maintained units
Michael Omer-St Pier
06-03-2020
Feefo
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Friendly and informative staff . Clean and well maintained units
Professional staff . I was informed of all relevant charges . No hidden charges
VASIL STANCHEV
23-02-2020
Google
- true
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Adrian Pop
05-02-2020
Google
- true
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Naohide Hino
08-12-2019
Google
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Much better than Big Yellow. But the fee is increasing gradually despite the original promise.
Zenithar Watt
10-11-2019
Google
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angelo freitas correia
18-10-2019
Google
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Abdillahi Mohamed
30-06-2019
Google
- true
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Lui Chen
23-06-2019
Google
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john armstrong
17-03-2019
Google
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Looks good plenty parking and space for vehicle movement
K Shan
07-03-2019
Google
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Cheap
Dorian Stanescu
13-07-2018
Google
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Abdelaziz Fils
10-07-2018
Google
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Good
Emiliano Vidori
14-06-2018
Google
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jaldip patel
03-02-2018
Google
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Good
Jacqui Clarke
12-12-2017
Google
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Convenient location. Nice friendly staff.
Azeem Bhatti
24-11-2017
Google
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Nice space for storage. Parking is limited.
Sylwester Nowak
08-11-2017
Google
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(Translated by Google) Ok.
(Original)
Ok.
Luis Gomes
29-10-2017
Google
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- true
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- false
Jaynanj Patel
28-10-2017
Google
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Lillie Drewett
24-10-2020
Feefo
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I booked a storage unit online, and was given a quote and asked to attend the site on the day by the staff member to sign a contract and set up payment. However when arrived on the day as asked, staff stated that they could not find my booking and that even though I had booked the unit, having shown them the email of the booking and quote. The staff member stated they could no longer give me the quoted price and stated it would be at least £60 extra a month
Sophie Klem
Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.
10/26/2020 9:11:01 AM
Allan Toney
16-09-2020
Google
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- false
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Estisha Mckenzie
04-09-2020
Google
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- false
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Faiz Syed
01-09-2020
Google
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- true
- true
- false
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a sad
17-03-2019
Google
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- true
- true
- false
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As usual can be expensive
Omar Alkwaret
20-02-2019
Google
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- true
- true
- false
- false
Not bad
Ck King
14-02-2019
Google
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- true
- true
- false
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Vladislav Yordanov
10-12-2018
Google
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- true
- false
- false
Alexandra Cornish
02-05-2018
Google
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Peggie Coulson
16-04-2017
Google
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To store unused items
Jonathan Anderson
09-09-2020
Google
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This place is easy enough to access and staff are relatively helpful.
However: you are forced to pay £15 for a unique lock that they then refuse to refund if you move out. You can't use your own lock.
You are also forced to pay a monthly insurance which isn't covered by your monthly storage fee! What a joke! My insurance cost more than the monthly storage fee, and in the end if wasn't financially worthwhile to store my stuff so I removed it.
When I emailed asking to speak to head office about these things, I was ignored.
yasir Elsayed
31-12-2020
Google
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Units Shouldn't close at 17:00 pm on 31/12/2020, I have Business am struggling now, Even no notice for closure.!!!!
Anonymous
29-12-2020
Feefo
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Nor friendly and unhelpful staff
Sophie Klem
Hi. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
12/29/2020 11:43:38 PM
Lychelle Marie
17-11-2020
Google
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The whole place is dirty. Came back (after leaving my furniture in there for nearly 6 + months) to mouse droppings all over my stuff for my new place. Disgusting. I didnt expect there to be mice at a brand new storage unit. especially since I was on the second floor. Most of my furniture now has to be professionally cleaned. Not happy AT ALL.
Xkitkatx X
21-09-2020
Google
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Scammers. Avoid at all costs. Used the storage unit on promo that they had but was told I had to pay total upfront excluding promo as I would get a refund for the rest. Paid 200 for 2 weeks still waiting for my refund!!!!!!!! Emailed and called several times but keep getting ignored....
Fabio TWK
20-08-2020
Google
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- false
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Max Letek
08-08-2019
Google
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terrible, locked out, had a break in, mice and moth infestation. I use this for my business and my stock is now covered in mouse droppings. The worse storage company
Tabs T
20-06-2019
Google
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I was one of the first customers to move in here and it was brand new and swanky. Now its just dirty with old food lying around and rude non caring staff. I moved out and still have not received a refund. No head office number to complain. Shurgard is NOT recommended at all. Pathetic company.
Gloria Smith
10-06-2019
Google
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- false
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Very bad
Sarah
10-06-2019
Google
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The facility itself is great. The staff are something else. They love to overcharge and contact their customers for irrelevant bs. The staff are rude and have no customer service skills.
Dhaval Patel
02-02-2019
Google
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- false
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Amar Salih
26-08-2018
Google
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Dirty and expensive bad deal.
Dragos Iulian Misaila
31-07-2018
Google
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- false
- false
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Ibrahim Ch
23-12-2017
Google
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kin man
17-12-2017
Google
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Poor