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Shurgard Romford

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Customer reviews

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Date
Rating
Feedback
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Good customer service with clean environment
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Friendly and helpful staff; quick completion of paperwork. Recommended.
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I came to 'move in' on the last day of April and my experience with the company is nothing short of great. The bearded gentleman who was in the office was working alone which was not nice but he was good to look at so not too much of an issue ;) He had various clients in all at once but he handled it like a champion each and every one of us was made to feel like we were number one and all our needs met and adhered to, the building is very well maintained clean and easy to use with the codes and trolleys provided. Car park a bit small but works fine with what's there. Will definitely be recommending Shurgard Romford to friends and family. Off to a good start and a good rapport with the Romford team.
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The staff where a pleasure to deal with, very helpful and nothing was a problem to see different size units etc. Easy to set up, along with ease of use and confidence with security of building. Would 100% recommend to anyone.
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First venture into storage - all aspects and questions professionally and pleasantly dealt with by staff. Using the very clean facility was simple only downside additional cost of insurance I thought excessive
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Gave good advice and spent time with me showing the facilities to help me make my mind up in my time not theirs
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Good service from reception staff when starting the hire period. Why have a triangular shape room? -who has triangular shaped boxes!! Seems a little bit unwise to have built a unit that shape. Staff were helpful when changing to a much more suitable unit. There needs to be more trolleys. On our move day, a couple of other people were also there who'd taken all but one trolley. Our unloading would have been much easier if we'd have been able to have access to more trolleys
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Very good. Easily and quickly arranged.
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Very good location and the service received from the staff was very professional indeed.