BEST PRICE. BEST SERVICE.
Menu Menu close

Shurgard Putney customer reviews

  • true
  • true
  • true
  • true
  • false
Go back to the Shurgard Putney page

Customer reviews

Date
Rating
Feedback
  • true
  • true
  • true
  • true
  • true
The staff were beyond helpful, accommodating and friendly. I had an excellent and positive experience and reduced my stress levels.
  • true
  • false
  • false
  • false
  • false

Not recommended

Hidden costs are not good for the business. I had shurgard before and never paid administration fee. This time i ended up paying £15.00 which was explained before and when the customer brings all the stuff in storage and pay for the van, then we are stuck i wouldnt use shurgard again. As its not £1.00 first month its £16.00
Ann D.
Hello, sorry to read there was some confusion in regards to your first-month charge. The £1 special offer applies to the monthly rent of your storage unit. The only extra costs you may need to pay are a one-off administration fee and a unique sealed lock to your storage unit to guarantee no one else can access your belongings. Although all our stores are fully insured, you still need to get an insurance to cover your stored items. You can find all the information on pricing on https://www.shurgard.co.uk/self-storage/why-shurgard/self-storage-prices. We are confident that the overall cost of your storage at Shurgard offers great value in the market and thank you for storing with us. 4/10/2019 7:29:39 AM
Anonymous
  • true
  • true
  • true
  • true
  • true

Very efficient

Very efficient! Polite and helpful staff. Everything clean.
Anonymous
  • true
  • true
  • true
  • true
  • false
It's a very easy process. It's just a shame it's so difficult to talk to the depot of my storage.
Anonymous
  • true
  • true
  • false
  • false
  • false

Pity about the phone call

The unit is fine and the location is convenient for us. The man who called me on Friday, however, was appallingly rude and had no customer skills and absolutely no sense at all.
Ann D.
Hello, thank you for taking the time to evaluate us. We will share your comments with the store team and hope you're having a positive storage experience at Shurgard. 12/4/2018 1:46:41 PM
  • true
  • true
  • true
  • true
  • true
Really easy sign up and affordable prices
Anonymous
  • true
  • true
  • true
  • true
  • true

Excellent help and service with a smile nothing too much trouble

The storage units were safe and clean, access easy, staff efficient friendly helpful nothing was too much trouble . Excellent service
  • true
  • true
  • true
  • true
  • true
I am very happy with this company .The prize is Iffordable and service is very nice.I will tell other people as well for this company.
* Promotion conditions.
Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.
Feefo Gold Trusted Merchant  Member of SSAUK