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Shurgard Neasden

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Customer reviews

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71
15 reviews
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9
2 reviews
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0
0 reviews
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4
1 review
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14
3 reviews
Date
Rating
Feedback
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The service seem so poor
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There is good service and the people working there were always ready to help.
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Great value, great facility, long opening hours and very helpful staff
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I wasn't particularly happy with the female staff who was on duty. I found her rather abrupt and patronising. She said she could only show me one storage and it was the worst. I refused it. She reluctantly showed me another which l accepted. I told her l would be moving in my stuff that night. She asked if l had my old key and l said yes
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Very good service, clear answers and ideal for my needs!
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Staff were very helpful and accommodating.
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We were trapped in the building with our things in there and 11.05 doors locked. We called engineers and it took over an hour of promises that they would call back but no one EVER called back. Disappointing.
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Customer service perfect. Access to the unit is easy.
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Great customer service
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Customers services very helpful and storage unit clean and very spacious.
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Staff very helpful and constructive and friendly. Anything which needs to be done is immediately sorted. A very professional service.
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The woman I saw at the Neasden branch was extremely helpful and friendly.
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Thanks for providing me the space that I needed.
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Very good
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I am fed up with demands for reviews from you and others like you. If you want my opinion go out and do research and pay for it. I am not your unpaid research provider.
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Excellent customer service.
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I am very pleased with the service you provide. The staff are very helpful and friendly.
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I'm happy with the service
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Good phone service to pre-arrange paperwork, great customer service when first collecting keys for the unit, and great out of hours service to fix a problem with my code when filling the unit. Cheers!
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The gate was not working - and took ages to open. Password was used several times unsuccessfully. This happened to several clients. Was very frustrating. The same problem - with activating the lift - even though the correct activation code was used. Wasted loads of time for the code to be approved. Very time consuming!!!!
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Moving house can be stressful but Shurgard made it so easy to secure a storage unit. Staff were helpful and on hand for any queries I had. I would definitely reccomend. Affordable prices and easy to access my unit whenever needed. Overall has been a very pleasant experience!!