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Shurgard Neasden customer reviews

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Customer reviews

Date
Rating
Feedback
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when i needed to have access to a larger container i was able to upgrade with minimal problems.
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Very efficient and helpful staff. Takes half the stress out of moving.
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very friendly and good

the workers there are very friendly and they have offered the right information.
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The customer service was top, your receptionist could not be nicer shame I didn’t get his name
Anonymous
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Very poor customer service

The staff at the centre are very miserable and impolite. The service is well below par and the staff are more concerned with watching YouTube videos than being attentive to customers. The staff seem extremely demotivated with absolutely no desire to be working there.
Ann D.
Hello, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. We hope you're having a positive storage experience at Shurgard. 10/24/2018 6:41:52 AM
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The shurgard is clean the people in the office are good communicator clear

The office people are good communication skills they are polite and the place is clear and clean price is ok the only problem sometimes is the trolleys sometimes is stock please check up those trolleys thanks.
Anonymous
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100%

The customer service was excellent and the staff was friendly
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