Good experience in all
On moving in a truck was unnecessary occupying 3 Parkin spots and the staff said they wouldn't ask the driver to straight the truck, I found I told not particularly professional as people weee waiting to drive in
Helpful, efficient, professional
Extremely helpful, efficient, were willing to show us what our proposed storage looked like, walked us around the property, advised us on our best options for what we wanted.
Excellent service by Shurgard Self Storage UK
Kia was very nice and helpful! Clean facilities, love the access hours.
Good customer service
Good customer service when signing up for my storage unit. Everyone in the office was extremely helpful.
The service was very helpful finding the best and most economical solution and I am very happy with the storage space which is clean and dry and easily accessed. I was also very grateful to receive some help lifting heavy boxes into my car
Yes I certainly recommend this branch of Shurgard.
Great service, great price
Great service, nice and clean facilities. I was a little misled by one of the Shurgard employees but altogether it was a great service at a great price (£1 promotion, including insurance and something else which I've currently forgotten, came to under £27 for a month's rental of 90sq ft - bargain!
Stunningly helpful staff and terrifically flexible manager
Staff professionalism through effective management
"Kia offered excellent customer service and helped with finding the best options for my needs.
Great service. Clean unit.
The gentleman who finished the paperwork for me was terrifically organised and helpful. The young woman I spoke to when I telephoned called me back, emailed me and was generally incredibly helpful.
Consiglio self storege
Ambiente pulito, spazio sufficiente per le mie esigenze, personale cortese.
Good service by Shurgard Self Storage UK
Good service, good hospitality, a bit expensive
Very straight forward dealing with Shurgard. Competitive prices and helpful staff. all in all thumbs up.
Satisfied with the booking procedure. Helpful staff. Competitive prices. Would recommend.
using the terms & conditions when someone leaves the storage I have a 100ft unit to be emptied in cheshire and will bring the contents to London however it wont be stored with yourselves.
Notice for my last month
Is gonna be in Wednesday these month
Thanks for helping
Very processional ,clean and friendly staff, the hours of access they have to be longer than 11pm
Service was great
Simply The Best
after several phone calls and web browsing, luckily I came across Shurgard Kensington branch, I made my initial inquiry over the phone which was handle by Joe who explained every little details regarding my storage need in a very informative, professional, detailed and calm manner! Joe answered all my questions which made feel very comfortable and happy to visit Kensington branch. On site I impressed by the level of security and how quick & efficient Joe & the team cater for my storage need. The units sizes & prices are amazing the first month special offer is a very good deal you just can't go wrong with it. I found my whole experience to be excellent, thank you Shurgard, thank you Joe & team.
All good so far. Although I was shown a brand new unit at the front but eventually given an old unit at the rear.