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Shurgard Kensington customer reviews

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Customer reviews

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Date
Rating
Feedback
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The staff are all friendly and helpful. Feel our things are very safe and secure and also a great unit given for my belongings.
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Great

Very friendly staff and great location
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One small issue.

Having taken some 17 units it would have been much easier to have completed one single contract for them all rather the 17 separate contracts.
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front office workers very good customers services and very helpfull
Anonymous
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Efficient and friendly
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Very helpful, very efficient

Very helpful, very good service
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Amazing experience, all staff works fast and polite, clear explanations and instructions for usage, as my first experience of storage usage i was pleasantly surprised that this is so easy and comfortable.
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helpful with saving money
Anonymous
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Good experience in all

On moving in a truck was unnecessary occupying 3 Parkin spots and the staff said they wouldn't ask the driver to straight the truck, I found I told not particularly professional as people weee waiting to drive in
Anonymous
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Helpful, efficient, professional

Extremely helpful, efficient, were willing to show us what our proposed storage looked like, walked us around the property, advised us on our best options for what we wanted.
Anonymous
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Excellent service by Shurgard Self Storage UK

Kia was very nice and helpful! Clean facilities, love the access hours.
Anonymous
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Good customer service

Good customer service when signing up for my storage unit. Everyone in the office was extremely helpful.
Anonymous
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Excellent service

The service was very helpful finding the best and most economical solution and I am very happy with the storage space which is clean and dry and easily accessed. I was also very grateful to receive some help lifting heavy boxes into my car
Yes I certainly recommend this branch of Shurgard.
Anonymous
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Great service, great price

Great service, nice and clean facilities. I was a little misled by one of the Shurgard employees but altogether it was a great service at a great price (£1 promotion, including insurance and something else which I've currently forgotten, came to under £27 for a month's rental of 90sq ft - bargain!
Anonymous
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Stunningly helpful staff and terrifically flexible manager

Staff professionalism through effective management
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Happy customer

"Kia offered excellent customer service and helped with finding the best options for my needs.
Anonymous
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Great service. Clean unit.

The gentleman who finished the paperwork for me was terrifically organised and helpful. The young woman I spoke to when I telephoned called me back, emailed me and was generally incredibly helpful.
Anonymous
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Consiglio self storege

Ambiente pulito, spazio sufficiente per le mie esigenze, personale cortese.
Anonymous
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Good service by Shurgard Self Storage UK

Good service, good hospitality, a bit expensive