BEST PRICE. BEST SERVICE.
Call free 0800 368 0420  
Menu Menu close

Shurgard Kennington customer reviews

  • true
  • true
  • true
  • true
  • true
Go back to the Shurgard Kennington page

Customer reviews

  • true
  • true
  • true
  • true
  • true
73
11 reviews
  • true
  • true
  • true
  • true
  • false
26
4 reviews
  • true
  • true
  • true
  • false
  • false
0
0 reviews
  • true
  • true
  • false
  • false
  • false
0
0 reviews
  • true
  • false
  • false
  • false
  • false
0
0 reviews
Date
Rating
Feedback
  • true
  • true
  • true
  • true
  • true
Very helpful, answered all questions I had and got the contract done quickly, exactly matching my needs.
  • true
  • true
  • true
  • true
  • false

Will recommend you in view of my experience.

Yes. Service was polite, well informed & helpful.
  • true
  • true
  • true
  • true
  • false
They were polite and helpful
  • true
  • true
  • true
  • true
  • true

Efficient, quick to respond, careful

I'm a first time user of Shurguard and the process is quite complicated. I'm also elderly, and have poor mobility and walk with a stick.
Every time I visited the office I was always offered a chair. I was shown very patiently how to turn flat pack into box. I was taken through the process of self access: security codes. Keys etc.
Packing up your household, dealing with insurance companies and removal companies is horribly stressful the staff walked beside me every step of the way and picked me up and supported me when I stumbled along the way. There was a glitch at the 11th hour due to breakdown of communications between myself and the removals company. It was sorted to my satisfaction IMMEDIATELY.
The staff's customer care, knowledge, expertise and efficiency were first rate. I would certainly use their services again and recommend the company to others. The staff catered to my 'special needs' with great sensitivity and care.
  • true
  • true
  • true
  • true
  • true

Great service

Estefania made our check in very smoothly and helped us a lot to speed it up. Great prices and good location.
  • true
  • true
  • true
  • true
  • true
I had an excellent and very helpful experience at the Kennington branch!
  • true
  • true
  • true
  • true
  • true

Excellent front office staff - really helpful and knowledgeable!

Excellent front office staff - really helpful and knowledgeable!
Anonymous
  • true
  • true
  • true
  • true
  • true

Solid Experience

Easy to deal with over the phone and the follow-up in person was similarly smooth.
  • true
  • true
  • true
  • true
  • true
Great service
Anonymous
  • true
  • true
  • true
  • true
  • false

Good

xxxx
  • true
  • true
  • true
  • true
  • true
The service the communication top thank you very much!
  • true
  • true
  • true
  • true
  • true
The level of service is very high.Personel is well trained polite and friendly.
The whole experience is made easy and the storage facility is clean and pleasant to use.
  • true
  • true
  • true
  • true
  • true

Great value storage

Really helpful staff, talked me through the process of renting the unit and were flexible about the size etc. Great value and clean and easily accessible.
  • true
  • true
  • true
  • true
  • false
Very helpful, responsive staff, with straightforward offers to choose from, an ease of getting in and out and great late and early accessible hours.
Anonymous
  • true
  • true
  • true
  • true
  • true
Very easy process, everything explained clearly. Staff member very nice and friendly - tall with blonde hair (name badge said Jonathan)
Feefo Gold Trusted Merchant  Member of SSAUK