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Self-Storage at Shurgard Hatch End
Reserve online to save up to 25% every month*

Customer reviews

Date
Rating
Feedback
Anonymous
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Very quick and easy to book. Very helpful staff. Easy experience at great p
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Easy Peezy

I Have stored in the past with shurgard harrow and as usual its all very easy and relaxed, this is down to the girls and guys behind the desk who are always extremely helpful. PLEASE SORT THE SHUTTER OUT!!
Anonymous
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Great customer service and clean!

The Store Manager Christopher was very professional, helpful, polite and gave me all the important information that I should know. Also guided me through patiently as moving is a stressful thing. The facilities and units were clean and there is a flexibility with different sizes. Will definitely recommend this store.
Anonymous
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I would definitely recommend Shurgard and use them again myself.
Anonymous
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The member of staff on reception, the Portuguese gentleman was very on the ball when signing me up. He knows his job and was very polite, he was obviously a very intelligent man. My last experience was dreadful in comparasent. This time all went well, no **** ups, he made the difference.
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Disappointing but will return

I always use shurgard as they have the best facilities for my purpose, However on this occasion my for some reason upon my arrival my reservation was cancelled, luckily enough they had another unit big enough and to top it all the shutters they have at the rear of the building were not working, apparently this has been an on going problem for a few months, this is probably the biggest reason for using this branch, staff are always helpful, so this is a head office problem not the staff of the branch.
Sophie K
Thank you Markfor taking the time to review your storage experience at Shurgard. We are sorry to hear that there has been problem with the reservation of the unit and apologise for the inconvenience that was caused. We are happy thatour staff was there to help youto find a new solution. For theissue with the shutters, we definitely want to look into this in more detail so we will pass on the information and we might contact you for further information. 7/10/2019 7:48:06 AM
Sophie K
Thank you Mark, for taking the time to review your storage experience at Shurgard. We are sorry to hear that there has been problem with the reservation of the unit and apologise for the inconvenience that was caused. We are happy thatour staff was there to help youto find a new solution. For theissue with the shutters, we definitely want to look into this in more detail so we will pass on the information and we might contact you for further information. 7/10/2019 7:48:23 AM
Anonymous
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Good customer service

The lady at reception was very helpful
Anonymous
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Professional help, quick, understandable instructions
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More parking spaces please!
Anonymous
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Amazing experience and amazing desk lady Jamie.

Amazing experience, everything was smooth and the lady who dealt with my forms and showing me the facilities was absolutely gorgeous! Her name is Jamie I think.
I will definitely recommend.

Thank you
Costa D.
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