Reviews of Shurgard Harrow

Covid-19 update: Our stores are open. Contactless rental remains possible. More info on our protective measures »

✓ First month's rent £1 * ✓ Free reservation & cancellation ✓ No deposit
FOR EVERY MOVE IN LIFE
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Self-Storage at Shurgard Hatch End
Storage units from €1 for the first month's rent. No minimum stay.

CUSTOMER REVIEWS

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(4.8) based on 505 reviews
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Platform
Rating
Feedback
Google
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Google
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Google
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Chris was very helpful today showing me the storage unit and getting me the best deal which was £1 for the first month. Very nice guy. Thanks for your help.
Google
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Chris was very helpful today showing me the storage unit and getting me the best deal which was £1 for the first month. Very nice guy. Thanks for your help.
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Great experience on the phone, fast but thorough consultation.
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Great experience on the phone, fast but thorough consultation.
Google
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I have been trying to locate storage for my ver a week now with no sucess. Rrom the moment i spoke to Chris this morning i knew i was sorted. His telephone manner amd proffessinol approach was second to none.i am in the service industry myslef and it is refeeshing to see there still are good people like Chris. Would deffaintly recomend shurgard because of Chris

Regards
Herjit
Google
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I have been trying to locate storage for my ver a week now with no sucess. Rrom the moment i spoke to Chris this morning i knew i was sorted. His telephone manner amd proffessinol approach was second to none.i am in the service industry myslef and it is refeeshing to see there still are good people like Chris. Would deffaintly recomend shurgard because of Chris

Regards
Herjit
Google
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Chris was very helpful. Thank you for the great service.
Google
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Chris was very helpful. Thank you for the great service.
Anonymous
Feefo
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Chris was very good and explained all the requirements clearly.
Google
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Un accueil chaleureux et professionnel, une équipe a l'écoute et des solutions adaptées aux demandes ! Je recommande.

(Translated by Google)
A warm and professional welcome, a listening team and solutions adapted to requests! I recommend.
Google
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Un accueil chaleureux et professionnel, une équipe a l'écoute et des solutions adaptées aux demandes ! Je recommande.

(Translated by Google)
A warm and professional welcome, a listening team and solutions adapted to requests! I recommend.
Feefo
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helpful staff at all times
Google
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Chris was very helpful and managed to assist me in getting the boxes I needed.

He gave me some really good deals on boxes.

Would recommend

Thank
Z
Google
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Chris was very helpful and managed to assist me in getting the boxes I needed.

He gave me some really good deals on boxes.

Would recommend

Thank
Z
Google
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Amazing Service provided when I visited. Really friendly and helpful. 10/10.
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Amazing Service provided when I visited. Really friendly and helpful. 10/10.
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The whole check in process was smooth. The service was very polite, friendly and most helpful.
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The whole check in process was smooth. The service was very polite, friendly and most helpful.
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Very helpful staff. I've used the storage twice now, and would again if needed.
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Very helpful staff. I've used the storage twice now, and would again if needed.
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Very good and considerate and helpfall
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Very good and considerate and helpfall
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The staff have been professional and friendly. Brilliant customer service, very helpful. The units are clean and easily accessible. Access hours are great and very secure units.
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The staff have been professional and friendly. Brilliant customer service, very helpful. The units are clean and easily accessible. Access hours are great and very secure units.
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Very simple to set things up, stress free, helpful staff so all in all very very happy
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Very simple to set things up, stress free, helpful staff so all in all very very happy
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Feefo
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Excellent customer service. Somood helped a lot to fulfill my requirements. Easy access, new building.

Only the customer toilet needs attention. This is the only downside noted.
Google
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Chris was very helpful after I'd made an error in my booking. 100% would recommend
Google
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Chris was very helpful after I'd made an error in my booking. 100% would recommend
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Great customer service, easy to use. Will at the front desk was great and very helpful.
Google
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Great customer service, easy to use. Will at the front desk was great and very helpful.
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Really efficient check in and impressed with COVID secure precautions
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Really efficient check in and impressed with COVID secure precautions
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I have been using Shurgard in Epsom for over a year now and I am really happy with it. I own a local Removal Company and always tell my clients to use Shurgard Storage because it has good rates and the facilities are always clean.
Google
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I have been using Shurgard in Epsom for over a year now and I am really happy with it. I own a local Removal Company and always tell my clients to use Shurgard Storage because it has good rates and the facilities are always clean.
Google
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Great service, very quick and easy!
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Great service, very quick and easy!
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Great service from Anne and Chris. Very polite and friendly.
Google
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Great service from Anne and Chris. Very polite and friendly.
Anonymous
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Efficient clean safe

So easy to arrange and very efficient. Clean and secure , just what we needed.
Anonymous
Feefo
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They were very accommodating in our need to change the date on several occasions and communication was extremely good and quick . Very helpful.
Google
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Great service, Thanks Chris
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Great service, Thanks Chris
Anonymous
Feefo
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Great service

Excellent service, helpful staff. Well recommended.
Anonymous
Feefo
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very happy with the storage space that we have chosen it suits our needs.

chris and kamal were extremely helpfuland very informative cant do enough to help you, and we were taken on a tour of the premises till we found the right storage area that suited our needs. many thanks shurguard.
Feefo
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very helpful and straightforward despite having to liaise with them from France
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Feefo
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Have told a number of colleagues of my experience at Shurguard

Cost of units & sizes of units fully explained staff very polite & friendly I have visited several times to load up unit and have purchased boxes bubble wrap etc again the staff very helpful great knowledge of products
Google
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Thank you Will and team ! Great space , fair prices. Recommended 5 Stars !
Google
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Thank you Will and team ! Great space , fair prices. Recommended 5 Stars !
Feefo
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Excellent Service in every way .

Excellent service ,great communication ,good prices , highly recommended !!
Google
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Chris has been most helpful over the past year. Clean place with friendly staff
Google
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Chris has been most helpful over the past year. Clean place with friendly staff
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Clear, efficient and well organised staff.
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Clear, efficient and well organised staff.
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Booked a storage locker after inspection I had the wrong size Will was extremely help and updated the locker with ease . Super professional. Thank you will
Google
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Booked a storage locker after inspection I had the wrong size Will was extremely help and updated the locker with ease . Super professional. Thank you will
Google
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Chris has been an amazing help during the whole process. Always available to speak and advise.
Google
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Chris has been an amazing help during the whole process. Always available to speak and advise.
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Chris could not have been been more helpful. Friendly and communicated really well to make the process easy. Highly recommended.
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Chris could not have been been more helpful. Friendly and communicated really well to make the process easy. Highly recommended.
Google
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Great service from will and chris. Would recommend.
Google
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Great service from will and chris. Would recommend.
Feefo
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Fantastic from start to finish. Chris was so helpful and made the whole process really easy.
Anonymous
Feefo
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Very satisfied.

Very pleasant staff. Reasonable rates. Very clean and tidy.
Google
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Not only did I find them to have the best prices, but the customer service is second to none. Would recommend this place to everyone looking for a storage facility whether it be short term or long term. Thank you Chris!
Google
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Not only did I find them to have the best prices, but the customer service is second to none. Would recommend this place to everyone looking for a storage facility whether it be short term or long term. Thank you Chris!
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Anonymous
Feefo
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Service as described, reception and access to storage very efficient and friendly.
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Great service. Easy access. Helpful staff.
Google
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Great service. Easy access. Helpful staff.
Google
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Chris & Will are always super helpful as well as professional and friendly. They have always been readily available to assist at the Epsom branch even during these crazy Covid times, ensuring safe communication whilst still offering a fabulous service!!
I would highly recommend choosing to use storage at the Epsom branch :0)
Google
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Chris & Will are always super helpful as well as professional and friendly. They have always been readily available to assist at the Epsom branch even during these crazy Covid times, ensuring safe communication whilst still offering a fabulous service!!
I would highly recommend choosing to use storage at the Epsom branch :0)
Google
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Excellent service! Will and his staff are very accommodating and really try to understand your needs and make the necessary recommendations. I will recommend Shurgard Ewell to anyone looking for storage space.
Google
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Excellent service! Will and his staff are very accommodating and really try to understand your needs and make the necessary recommendations. I will recommend Shurgard Ewell to anyone looking for storage space.
Google
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We have just booked at unit with Chris and he was extremely helpful In working out the size we need and explaining all the different options. Would certainly recommend
Google
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We have just booked at unit with Chris and he was extremely helpful In working out the size we need and explaining all the different options. Would certainly recommend
Anonymous
Feefo
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The Team was very supportive.

The team was very helpful and supportive in assisting me with the relevant information about using the storage system.
Anonymous
Feefo
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Friendly, fair, efficient

Staff are aways friendly, fair and efficient. A good price. Everything very clean. Just a pity the drop-off area is so tight and there are no extra large/ long trolleys for larger pieces of furniture
Google
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Brilliant service! Thanks to Chris and team for making my move less painful and providing secure storage and wonderful customer service!
Google
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Brilliant service! Thanks to Chris and team for making my move less painful and providing secure storage and wonderful customer service!
Google
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I had spoken to somebody at Shurgard at the start of Feb about the cost of reserving a space as well as finding out what was available. I had ended up reserving a storage space until end of the month so I could make a final decision. When I returned at the end of the month I dealt with Will who had not been the person I’d dealt with originally. Will was really helpful in finding details of the reservation and turning it into a firm booking, dealing with paperwork and transferring locks and keys to me (all socially distanced!) The booking process and handover went very smoothly and I’m the happy renter of a suitable space.
Google
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I had spoken to somebody at Shurgard at the start of Feb about the cost of reserving a space as well as finding out what was available. I had ended up reserving a storage space until end of the month so I could make a final decision. When I returned at the end of the month I dealt with Will who had not been the person I’d dealt with originally. Will was really helpful in finding details of the reservation and turning it into a firm booking, dealing with paperwork and transferring locks and keys to me (all socially distanced!) The booking process and handover went very smoothly and I’m the happy renter of a suitable space.
Google
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Excellent helpful and friendly staff
Great customer service.
Easy to use system.
Recommended
Thanks
Google
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Excellent helpful and friendly staff
Great customer service.
Easy to use system.
Recommended
Thanks
Google
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Google
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I had some issues with my unit and Will couldn’t be more helpful, he managed to help me quickly and efficiently so couldn’t be more happy with the service.
Google
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I had some issues with my unit and Will couldn’t be more helpful, he managed to help me quickly and efficiently so couldn’t be more happy with the service.
Google
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Friendly staff told me what I needed to do with no hassle. Very simple process!
Google
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Friendly staff told me what I needed to do with no hassle. Very simple process!
Google
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Very helpful staff made the paperwork easy. The storage unit was clean and ready to use as soon as I arrived.
Google
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Very helpful staff made the paperwork easy. The storage unit was clean and ready to use as soon as I arrived.
Google
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Will was awesome as usual , have never had a bad experience with Shurguard .
Google
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Will was awesome as usual , have never had a bad experience with Shurguard .
Google
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Will was very helpful getting me set up with right unit size. His advice and professionalism was excellent
Google
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Will was very helpful getting me set up with right unit size. His advice and professionalism was excellent
Google
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Will saved the day and got me the perfect sized unit where other competitors had tried to upsize.
Google
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Will saved the day and got me the perfect sized unit where other competitors had tried to upsize.
Google
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Will was very helpful 😊
Google
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Will was very helpful 😊
Google
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Google
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Feefo
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Good friendly staff. Thank you Chris
Google
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Thank you very much, for your help today. A very good service, thanks Will
Google
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Thank you very much, for your help today. A very good service, thanks Will
Google
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Google
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Google
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Very helpful staff - both Anne and Will were fantastic - they explained everything clearly, were really friendly and made us feel at ease. Thank you!
Google
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Very helpful staff - both Anne and Will were fantastic - they explained everything clearly, were really friendly and made us feel at ease. Thank you!
Google
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Great service, many thanks
Google
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Great service, many thanks
Feefo
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Good

I recommend
Google
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Chris could not of made the process vacating the unit anymore quick and simple. Real credit to your company
Google
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Chris could not of made the process vacating the unit anymore quick and simple. Real credit to your company
Google
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Chris was extremely helpful throughout the inquiry process.
Google
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Chris was extremely helpful throughout the inquiry process.
Google
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Chris was helpful
Google
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Chris was helpful
Google
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Moved a customer out of storage today, very clean, very easy to move in and out. Spoke to Chris from the office and he was very easy to talk to and he Had customers safety in mind with the current situation always staying far back and having his mask on when conversing.
Google
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Moved a customer out of storage today, very clean, very easy to move in and out. Spoke to Chris from the office and he was very easy to talk to and he Had customers safety in mind with the current situation always staying far back and having his mask on when conversing.
Google
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Chris has been very helpful setting up the unit. I have used Shurgard on and off for a while and I have always had great experiences.
Google
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Chris has been very helpful setting up the unit. I have used Shurgard on and off for a while and I have always had great experiences.
Google
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Google
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Chris and the team were always polite and really helpful. Would strongly recommend. Thank you
Google
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Chris and the team were always polite and really helpful. Would strongly recommend. Thank you
Google
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Very quick set up only took 10 min and was able to use the unit straight away.
Google
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Very quick set up only took 10 min and was able to use the unit straight away.
Google
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Google
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Feefo
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Good service, great price very happy
Anonymous
Feefo
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Perfect location, clean and safe, very friendly and efficiant service.

Definitely
Feefo
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Great service, easy check in.
Feefo
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Quick and easy

Chris and the team are always helpful and try and accommodate our needs, we try and always use this Harrow branch as they have a very large rear shutter for easy access.
Google
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Google
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Google
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Google
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Google
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Afficiant service. Needed boxes for Xmas and went down the Epsom shurgard thanks chris
Google
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Afficiant service. Needed boxes for Xmas and went down the Epsom shurgard thanks chris
Google
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Great short term storage options. Chris and the team were very helpful from setting up the account to closing.
Google
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Great short term storage options. Chris and the team were very helpful from setting up the account to closing.
Google
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Chris was polite and very welcoming upon my arrival and helped me find out which boxes would work best for my situation. Would recommend.
Google
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Chris was polite and very welcoming upon my arrival and helped me find out which boxes would work best for my situation. Would recommend.
Google
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Fantastic and easy going would like to thank Anne and Garth for there A* customer service they made me feel so at ease and nothing was any problem. THANK YOU
Google
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Fantastic and easy going would like to thank Anne and Garth for there A* customer service they made me feel so at ease and nothing was any problem. THANK YOU
Feefo
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TOP SERVICE

Clean facilities, good prices and great staff. Thank you Kamal and Christopher!
Google
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Chris was extremely helpful and friendly. Made the whole experience go smoothly.
Highly recommend.
Google
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Chris was extremely helpful and friendly. Made the whole experience go smoothly.
Highly recommend.
Google
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Google
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Google
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Chris was very helpful and friendly. We needed to access our unit and had lost our keys so he kindly organised a new lock for us. We have been using the service for over 18 years and facility is always clean and well managed.
Google
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Chris was very helpful and friendly. We needed to access our unit and had lost our keys so he kindly organised a new lock for us. We have been using the service for over 18 years and facility is always clean and well managed.
Google
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Visited last week despite being apprehensive about the current situation of the world. I was pleasantly surprised by the fantastic service and the restrictions put in place. We had some issues with our locker, but luckily they were very quickly sorted out by Chris, who was wonderfully helpful and very accommodating. Because of this experience I'll be more than happy to return in the future.
Google
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Visited last week despite being apprehensive about the current situation of the world. I was pleasantly surprised by the fantastic service and the restrictions put in place. We had some issues with our locker, but luckily they were very quickly sorted out by Chris, who was wonderfully helpful and very accommodating. Because of this experience I'll be more than happy to return in the future.
Google
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Will and Chris were very helpful regarding our booking and throughout our stay- thank you very much guys
Google
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Will and Chris were very helpful regarding our booking and throughout our stay- thank you very much guys
Google
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Highly recommend using Shurgard in Ewell, Chris and Will we’re very helpful and efficient in arranging my storage unit. Thank you very much for your service. :)
Google
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Highly recommend using Shurgard in Ewell, Chris and Will we’re very helpful and efficient in arranging my storage unit. Thank you very much for your service. :)
Google
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I had an amazing experience with Will. So helpful and arranged everything for me with my new storage unit. Shurguard Epsom and Ewell branch are very efficient and COVID compliant. I would definitely recommend their services to anyone who asks. Thank you so much
Google
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I had an amazing experience with Will. So helpful and arranged everything for me with my new storage unit. Shurguard Epsom and Ewell branch are very efficient and COVID compliant. I would definitely recommend their services to anyone who asks. Thank you so much
Google
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Google
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Google
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Quick, helpful service- would recommend
Google
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Quick, helpful service- would recommend
Google
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Google
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Google
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Google
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Google
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Chris provides an excellent service, we are first time users, needed to store some home contents as we moved. It gave us time to get the new place straight before moving everything in. Lots of useful packing material to buy and plenty of hints and tips. Many thanks Chris from Karin & Peter
Google
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Chris provides an excellent service, we are first time users, needed to store some home contents as we moved. It gave us time to get the new place straight before moving everything in. Lots of useful packing material to buy and plenty of hints and tips. Many thanks Chris from Karin & Peter
Google
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Will and Chris were excellent and went above and beyond to help us !
Google
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Will and Chris were excellent and went above and beyond to help us !
Google
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Google
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Google
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Google
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Google
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Today was my first time experience of self-storage. Chris made it an easy process and explained everything very clearly and was most accommodating showing us the different storage facilities available. He also found out the easiest one for me to get to in the facility. He really was very understanding of our needs. I would certainly recommend Shurgard to my family and friends.
Google
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Today was my first time experience of self-storage. Chris made it an easy process and explained everything very clearly and was most accommodating showing us the different storage facilities available. He also found out the easiest one for me to get to in the facility. He really was very understanding of our needs. I would certainly recommend Shurgard to my family and friends.
Google
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Been using shurgard Epsom for a few years now on and off and I always have a pleasant experience. Chris has been very good with helping me set up my contract. Have recommended and Would recommend again!
Google
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Been using shurgard Epsom for a few years now on and off and I always have a pleasant experience. Chris has been very good with helping me set up my contract. Have recommended and Would recommend again!
Google
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My partner and I are moving into our new home so came here to get boxes. Chris looked after us, was very helpful and polite and made everything a breeze. The barcode scanner was also super helpful. Would highly recommend!
Google
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My partner and I are moving into our new home so came here to get boxes. Chris looked after us, was very helpful and polite and made everything a breeze. The barcode scanner was also super helpful. Would highly recommend!
Google
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Google
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Google
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Google
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Google
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Effiecint help from Chris, done everything from home and just have to pick up keys tomorrow. Easy.
Google
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Effiecint help from Chris, done everything from home and just have to pick up keys tomorrow. Easy.
Google
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I am moving from Ewell to the Purley Shurgard Store but would like to mention how much help and pleasant service I have received particularly from Chris which has made my storage experience and the difficulties associated with it less stressful. Chris is efficient, very pleasant and helpful.
Google
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I am moving from Ewell to the Purley Shurgard Store but would like to mention how much help and pleasant service I have received particularly from Chris which has made my storage experience and the difficulties associated with it less stressful. Chris is efficient, very pleasant and helpful.
Google
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Can’t fault the device at all - particularly in these Covid times.
Google
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Can’t fault the device at all - particularly in these Covid times.
Google
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Very helpful in the office, quick and efficient from Chris. Done everything through email which was great during our current climate. Would recommend.
Google
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Very helpful in the office, quick and efficient from Chris. Done everything through email which was great during our current climate. Would recommend.
Google
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Google
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Feefo
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couldn't have been more helpful

friendly efficient service explained every detail clearly, unit excellent
Google
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Have been very impressed with the help and assistance given by Will to make the experience for the customer worry free.
Google
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Have been very impressed with the help and assistance given by Will to make the experience for the customer worry free.
Google
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Within minutes of reserving the unit Will (the manager) rang me to confirm everything. Went to visit Will to complete the formalities and unit was ready to use. Great service and all completed on the same day!
Google
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Within minutes of reserving the unit Will (the manager) rang me to confirm everything. Went to visit Will to complete the formalities and unit was ready to use. Great service and all completed on the same day!
Google
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Google
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Google
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Will at Ewell was professional,polite and very helpful which made the whole process of arranging storage easy and straightforward.🙂
Google
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Will at Ewell was professional,polite and very helpful which made the whole process of arranging storage easy and straightforward.🙂
Google
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I needed a storage unit but was unsure of what size originally.
I phoned the Epsom branch of Shuguard as they are closest to me.
I spoke to a colleague called Chris who could not have been more helpful.
I then went to look at the different size units and again the customer service from Chris and his colleague was excellent. They were friendly, professional and made the whole storage experience much simpler than expected.
The day I went to collect my keys, I was met by another colleague called Will who could not have been more helpful or professional.
Everything was explained really well and a process which could have been quite stressful was made so much easier.
I would definitely recommend storage at Shuguard in Epsom and I am very glad I chose them compared to other companies. They are a great team.
Google
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I needed a storage unit but was unsure of what size originally.
I phoned the Epsom branch of Shuguard as they are closest to me.
I spoke to a colleague called Chris who could not have been more helpful.
I then went to look at the different size units and again the customer service from Chris and his colleague was excellent. They were friendly, professional and made the whole storage experience much simpler than expected.
The day I went to collect my keys, I was met by another colleague called Will who could not have been more helpful or professional.
Everything was explained really well and a process which could have been quite stressful was made so much easier.
I would definitely recommend storage at Shuguard in Epsom and I am very glad I chose them compared to other companies. They are a great team.
Google
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Google
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Anonymous
Feefo
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Well . It is very helpful when we booked ! The Who works there given us the opportunities to view a different sizes ,very organized. offering a good size of storages which we all happy with to view it easily .
Make it easy to find a space for parking the car.
Also happy with the promotion you have given us . It help a lot .
Thank you ,,
Google
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Will and Anne have really looked after us. We had to extend our stay thanks to Covid and they went over all of our options to enable us to consider how long we could keep the space for. The storage facility itself was clean and secure.
Google
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Will and Anne have really looked after us. We had to extend our stay thanks to Covid and they went over all of our options to enable us to consider how long we could keep the space for. The storage facility itself was clean and secure.
Feefo
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Excellent service and information provided by staff. Very helpful.
Google
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Over the years I’ve made full use of the services that Shurgard Self-Storage in Epsom have to offer. Their storage services provide me peace of mind knowing that my possessions are safe and secure.
The staff onsite, (Chris and Will) are extremely helpful, friendly, knowledgeable and understanding to the needs of my own personal storage requirements. They are all also very professional in their customer satisfaction delivery in both pre and post sales of the Shurgard storage units. Without a doubt I would recommend the Shurgard Self-Storage services to my friends and family. I have no hesitation in acquiring the services of Shurgard Self-Storage in Epsom again in the future. Thank you team.
Google
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Over the years I’ve made full use of the services that Shurgard Self-Storage in Epsom have to offer. Their storage services provide me peace of mind knowing that my possessions are safe and secure.
The staff onsite, (Chris and Will) are extremely helpful, friendly, knowledgeable and understanding to the needs of my own personal storage requirements. They are all also very professional in their customer satisfaction delivery in both pre and post sales of the Shurgard storage units. Without a doubt I would recommend the Shurgard Self-Storage services to my friends and family. I have no hesitation in acquiring the services of Shurgard Self-Storage in Epsom again in the future. Thank you team.
Google
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Google
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Google
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Went to Ewell this morning to give let them know I will leave in 2 weeks. Chris was helpful and informative with alternate options for me and due to the service received I have decided to keep the space until after the new year.
Google
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Went to Ewell this morning to give let them know I will leave in 2 weeks. Chris was helpful and informative with alternate options for me and due to the service received I have decided to keep the space until after the new year.
Google
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Chris was extremely helpful and polite in the Ewell reception. Would recommend to anyone.
Google
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Chris was extremely helpful and polite in the Ewell reception. Would recommend to anyone.
Google
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Google
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Google
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Google
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Google
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Great personal service from Chris @ Shurgard at Epsom, made the whole experience very easy and user friendly at a stressful time for us. We would definitely use Shurgard again in the future
Google
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Great personal service from Chris @ Shurgard at Epsom, made the whole experience very easy and user friendly at a stressful time for us. We would definitely use Shurgard again in the future
Google
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Very helpful staff, chris made everything very easy
Google
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Very helpful staff, chris made everything very easy
Google
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I have no hesitation in recommending this company.
Google
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I have no hesitation in recommending this company.
Google
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Great service provided by Anne, very helpful he managed to make my experience in store very easy.
Google
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Great service provided by Anne, very helpful he managed to make my experience in store very easy.
Google
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Very helpful staff.
Google
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Very helpful staff.
Google
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Great service Anne was brilliant at her job. Friendly and helpful
Google
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Great service Anne was brilliant at her job. Friendly and helpful
Anonymous
Feefo
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Polite and friendly staff with a simple process to store your items.

Polite and friendly staff who showed me a couple of storage sizes and once I decided on the size of storage, booked me in and explained the next steps. The move was simple and easy and the size was just perfect for my storage needs.
Google
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I honestly can't say enough good things about this company. Every single time I call them, I'm treated so well and with such kindness that it's obvious they're only looking to help :)

This time I was treated to Anne from Epsom store who answered super quick, gave me excellent advice and laid out all of my options.

So glad I went with Shurgard!
Google
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I honestly can't say enough good things about this company. Every single time I call them, I'm treated so well and with such kindness that it's obvious they're only looking to help :)

This time I was treated to Anne from Epsom store who answered super quick, gave me excellent advice and laid out all of my options.

So glad I went with Shurgard!
Google
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Google
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Feefo
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Great service..Mandy especially helpful and informative..smooth and easy experience familiarizing myself with how it all works
Google
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Been using Shurgard in Ewell on and off between house moves and for work reasons for about 16 years. I’ve always had great service from the team there and my last experience a couple of weeks ago was the same. Keep up the good work and thanks to Chris in particular!
Google
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Been using Shurgard in Ewell on and off between house moves and for work reasons for about 16 years. I’ve always had great service from the team there and my last experience a couple of weeks ago was the same. Keep up the good work and thanks to Chris in particular!
Google
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The whole process from value for money and ease of booking and access to the storage went so smoothly. I personally feel safe when using the storage. It is safe, secure, clean with ample parking. Staff are friendly and informative.
Google
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The whole process from value for money and ease of booking and access to the storage went so smoothly. I personally feel safe when using the storage. It is safe, secure, clean with ample parking. Staff are friendly and informative.
Google
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Highly recommend, very professional, easy to deal with and gave great advice in choosing the right unit for us.
Google
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Highly recommend, very professional, easy to deal with and gave great advice in choosing the right unit for us.
Google
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Brilliant service, really helpful
Google
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Brilliant service, really helpful
Google
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Superb service & support

Competitive rates

Friendly and very prompt sales executives support
Google
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Superb service & support

Competitive rates

Friendly and very prompt sales executives support
Google
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Chris was helpful and polite when setting up my room
Google
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Chris was helpful and polite when setting up my room
Anonymous
Feefo
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My first time using self-storage. The staff member couldn't be more helpful & polite. Answered all my questions
Feefo
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Great place with easy acces to store your extra stuff.

Great Staff, smooth and efficient check in and transactions.
Anonymous
Feefo
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Great service overall

Excellent customer service. Very convenient storage option at all levels.
Feefo
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Thank you very for the brilliant customer service. Very helpful and kind members of staff. Highly recommended.
Google
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Chris at Shurguard, Epsom was polite, professional and very helpful in getting us safely setup with our new storage unit. Thank you.
Google
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Chris at Shurguard, Epsom was polite, professional and very helpful in getting us safely setup with our new storage unit. Thank you.
Google
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Always friendly when I went down to visit.

On closing my account I sent an email which hadnt been picked - went in to complete the closing & spoke to Chris who was really helpful & friendy

C Garner
Google
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Always friendly when I went down to visit.

On closing my account I sent an email which hadnt been picked - went in to complete the closing & spoke to Chris who was really helpful & friendy

C Garner
Google
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Staff was really friendly and welcoming. Access was easy and the unit was clean. I recommend Shurgard Self-Storage.
Google
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Staff was really friendly and welcoming. Access was easy and the unit was clean. I recommend Shurgard Self-Storage.
Feefo
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It was quick and easy to reserve online and a member of staff called me back swiftly to check it was the right size, explain what it covered, what I needed to do and the process for coming in.
Anonymous
Feefo
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Good service

Very good service.
However, it doesn’t seem to make sense why access is cut off at 6:00 on a Sunday, whereas it could easily stay open til regular hours just like the rest of the week as office closes earlier regardless
Google
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Came with my grandparents for some starter packs. Chris helped us take the boxes out The bigger box so we could get them in the car, very helpful!
Google
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Came with my grandparents for some starter packs. Chris helped us take the boxes out The bigger box so we could get them in the car, very helpful!
Google
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Needed something for September but had a look round. Clean place. Nice chap in office
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Needed something for September but had a look round. Clean place. Nice chap in office
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Feefo
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great experience
Google
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Chris was super friendly, polite and helpful! Highly recommended. X
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Chris was super friendly, polite and helpful! Highly recommended. X
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Will was a helpful on the phone and when we turned up later than anticipated. Also Bobby at HQ was polite and very helpful.
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Will was a helpful on the phone and when we turned up later than anticipated. Also Bobby at HQ was polite and very helpful.
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Great service, easy to set up and easy to cancel once storage is not needed. Would recommend!
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Great service, easy to set up and easy to cancel once storage is not needed. Would recommend!
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Fantastic guy, very helpful and informative of all our options
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Fantastic guy, very helpful and informative of all our options
Anonymous
Feefo
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Chris and Vishal in Harrow Shurgard are fantastic and are very respectful in dealing with customer. I love Harrow Shugard
Google
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Had the absolute pleasure of dealing with Chris. We had used Shurgard before in Sweden and they were good but my experience here was even better. Chris assisted us with choice of units and made paperwork and admin a breeze. Kept in regular contact with us and went above and beyond to ensure we got the best deal. Would thoroughly recommend them.
Bravo
Google
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Had the absolute pleasure of dealing with Chris. We had used Shurgard before in Sweden and they were good but my experience here was even better. Chris assisted us with choice of units and made paperwork and admin a breeze. Kept in regular contact with us and went above and beyond to ensure we got the best deal. Would thoroughly recommend them.
Bravo
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Smooth and effortless! Was well informed and helped by Will who made it all very easy. Thank you!
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Smooth and effortless! Was well informed and helped by Will who made it all very easy. Thank you!
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Husband and I rented here for years nice staff very helpful
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Husband and I rented here for years nice staff very helpful
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Fantastic service in the office, clean and affordable.
Google
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Fantastic service in the office, clean and affordable.
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Great safe space to store items, the team on the front desk are great to get along with and help with any problems
Google
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Great safe space to store items, the team on the front desk are great to get along with and help with any problems
Feefo
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Good services. Reasonable prices. Hardworking employers Vishal & Chris

Good and sensible service experience through years from this storage company. Good competive prices. Especially now during pandemic times big thanks to current team Mr Vishal and Chris at Hatch End store. They not only seat in the front office but are very much busy all day on the beat visible with cleaning task etc. Good work, hope this Belgian corporation pays them reasonable for this hard work.
Google
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Staff and so lovely and helpful, fast and efficient service and really go the extra mile.
Google
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Staff and so lovely and helpful, fast and efficient service and really go the extra mile.
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Chris was very helpful and accommodating, answering all of my questions and responding quickly. I've used this location twice now and haven't had any issues. In my experience everyone I have worked with has been very kind and available to help! It's a great place to work with and I would highly recommend!
Google
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Chris was very helpful and accommodating, answering all of my questions and responding quickly. I've used this location twice now and haven't had any issues. In my experience everyone I have worked with has been very kind and available to help! It's a great place to work with and I would highly recommend!
Google
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Chris was wonderful, especially during these.difficult times thanks Chris, your support is really appreciated x
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Chris was wonderful, especially during these.difficult times thanks Chris, your support is really appreciated x
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Great service and helpful staff .
Google
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Great service and helpful staff .
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Anne was extremely helpful and a real pleasure to deal with. Will definitely return.
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Anne was extremely helpful and a real pleasure to deal with. Will definitely return.
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Anna was absolutely lovely and so very welcoming, extremely professional. I felt she went the extra mile to make sure we knew exactly how to use the service seeing as this was our first time with a storage company. I would highly recommend to anyone !!! Thank you Anna :)
Google
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Anna was absolutely lovely and so very welcoming, extremely professional. I felt she went the extra mile to make sure we knew exactly how to use the service seeing as this was our first time with a storage company. I would highly recommend to anyone !!! Thank you Anna :)
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Very efficiently run and the staff, especially Anne and Gareth, are always very helpful. Would highly recommend.
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Very efficiently run and the staff, especially Anne and Gareth, are always very helpful. Would highly recommend.
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The guys at the front desk were very helpful and the process was nice and easy. Would highly recommend!
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The guys at the front desk were very helpful and the process was nice and easy. Would highly recommend!
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Gareth offered me some excellent service and advice this morning. A credit to customer service and the company.
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Gareth offered me some excellent service and advice this morning. A credit to customer service and the company.
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Helpful and easy to access both the units but also by road as it's on a cross roads next to a easily seen BP petrol station
Staff are friendly as well
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Helpful and easy to access both the units but also by road as it's on a cross roads next to a easily seen BP petrol station
Staff are friendly as well
Google
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I used Epsom for 5 years. I always found the company itself very efficient and I have to say all the staff I came into contact with at Epsom were professional, polite and helpful. In this day and age it is good to find excellent customer service at all times. well done!
Google
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I used Epsom for 5 years. I always found the company itself very efficient and I have to say all the staff I came into contact with at Epsom were professional, polite and helpful. In this day and age it is good to find excellent customer service at all times. well done!
Google
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Ann and Gareth were lovely and very helpful
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Ann and Gareth were lovely and very helpful
Google
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Smooth registration experience, great customer service - convenient storage. Recommended!
Google
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Smooth registration experience, great customer service - convenient storage. Recommended!
Google
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Excellent service Anne and Gareth very helpful
Will be sure to return if needed again in the future
Google
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Excellent service Anne and Gareth very helpful
Will be sure to return if needed again in the future
Google
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Live locally. Excellent place to temporarily store stuff when doing DIY project, or need space for relatives staying or a party. Clean, secure, friendly staff, clear competitive fees.
Google
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Live locally. Excellent place to temporarily store stuff when doing DIY project, or need space for relatives staying or a party. Clean, secure, friendly staff, clear competitive fees.
Google
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Google
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Will and Gareth couldn’t be more helpful And always go above and beyond for us!
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Will and Gareth couldn’t be more helpful And always go above and beyond for us!
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Friendly & helpful staff. Have used this branch a few times and it has always been a positive experience. Shurgard do much better deals than the other big storage companies too.
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Friendly & helpful staff. Have used this branch a few times and it has always been a positive experience. Shurgard do much better deals than the other big storage companies too.
Google
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Secure storage and helpful staff. Gareth and Will have both been great, Will sorted out more convenient storage when I had an oversized item arrive.
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Secure storage and helpful staff. Gareth and Will have both been great, Will sorted out more convenient storage when I had an oversized item arrive.
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