Anonymous
09-04-2021
Feefo
Very good .
Gary Sibthorpe
08-04-2021
Google
Amazing consumer experience
Lara Hdairis
06-04-2021
Feefo
Amazing consumer experience
Sofia was really nice and very consumer centric. We rented a space in Shurgard Greenwich and we are very happy with the experience. Place is very clean and organized. Customer service was outstanding, catered all our needs
Great company
Anonymous
06-04-2021
Feefo
Great company
Excellent service and space for money .
sonika barrett
04-04-2021
Google
Gregory was great and explained everything clearly. Friendly & professional 👍🏾
Wassim Zreik
03-04-2021
Google
Tom Walker
02-04-2021
Google
Harish R
30-03-2021
Google
Fantastic facilities and super clean. Caught me off guard with how professional and thorough they were. Definitely recommend!!
Melissa O
27-03-2021
Google
Very quick and professional
Gianpietro Colla
26-03-2021
Google
Anita Pellizzari
25-03-2021
Google
Best experience
Ling Kwok
25-03-2021
Google
Soulcharhair Hair education
21-03-2021
Google
Greg was fantastic, he helped me on the phone before i arrived to get all the correct information and prices. When I arrived he had all my paper work ready and he showed me the storage and I had everything in the matter of 15mins. Highly recommend & great customer service and very accommodating with all the info I needed! Thanks Greg
peter twiss
19-03-2021
Google
Abdirahman Ahmed
17-03-2021
Google
Great service, price and experience. Thanks FU!
MrVonders
17-03-2021
Google
Mohamed Sharaf
15-03-2021
Google
Oleg Fomiciov
14-03-2021
Google
Customer service is outstanding and the location is great for the whole Greenwich area 👍
Anonymous
09-03-2021
Feefo
Great customer service, and lovely facilities
Gimme SA
08-03-2021
Google
Sami Bou
08-03-2021
Google
Darren van der Merwe
08-03-2021
Google
Great service with very helpful staff - they answer queries very quickly. The entire process was very quick and easy.
Sarah Mcintosh
04-03-2021
Google
Shurgard we’re very professional and helpful today, especially because I needed storage quickly. I would recommend them to my friends.
Thanks.
just really helpful
Simon Ellis
02-03-2021
Feefo
just really helpful
from quotation to key hand-over seamless
Esther Winnie
01-03-2021
Google
Sofia was very pleasant and really helpful in showing me around and also took time to explained the available promotion and discounts. Excellent services to recommend.
Grace Chen
27-02-2021
Google
James Mitchell
26-02-2021
Google
Daniel Stones
24-02-2021
Google
i have units in deptford and I'm thinking of getting one in Greenwich. Fu gave me all the information I need
Bookings Royal Stones
24-02-2021
Google
Spoke to a fella called Fu, really friendly and informative
Cream Doll
24-02-2021
Google
Anna Ovsyanikova
24-02-2021
Google
Paige Momodu
24-02-2021
Google
Siobhan M
24-02-2021
Google
Eric Sulama
22-02-2021
Google
Sofia is brilliant! Writing this review just for her great service
Craig
19-02-2021
Google
Amazing
Anthony Thompson
19-02-2021
Feefo
Great and speedy service. Nothing was missed. Very happy to use Shurgard.
Ionut Furnea
17-02-2021
Google
Sofia was great! She showed me around Shurgard and the process was very smooth. I recommend them.
Anonymous
16-02-2021
Feefo
Very Well Thorough And Conducted Introduction To Shuguard Storage.Very Impreasier And Made Me Feel Welcomed. Appreciated
Tunay Ashimov
15-02-2021
Google
The best customer service ever!
Fraser
14-02-2021
Google
Great service, really simple to get the storage access setup and great staff. Sofia was very helpful and pleasant to deal with. Rates were best of the competition in the area too.
Wendy Daley
12-02-2021
Google
carmen taylor
12-02-2021
Google
Philip Emery
11-02-2021
Google
tina L
05-02-2021
Google
Sofia is focussed, friendly and go above and beyond to make sure I feel safe and cherished. Her enthusiasm is infectious and her attention to detail is Immaculate!
jaiden brown
04-02-2021
Google
Shewainesh Hagos
02-02-2021
Feefo
The staff very helpful and I am very happy with the service
Anonymous
02-02-2021
Feefo
customer service good polite and easy set up to collecting your unit
Tanbir Ahmed
01-02-2021
Google
Gregory at Greenwhich branch was fantastic and helpful
Grace W
27-01-2021
Google
Amma Adom
27-01-2021
Google
Great service, Good price and well organised. Sofia was very helpful via phone and email and on the day of loading. Will use again if I ever need to. Would recommend
Andreia Merendas
27-01-2021
Google
Kateřina Koryčánková
27-01-2021
Google
I dealt with Sofia and she was very kind and helpful. I was looking for a storage as a last minute solution and Sofia was very patient with me. Thank you
John Paul Barjaktarevic
27-01-2021
Google
Shewa Hagos
23-01-2021
Google
Roma Brown
23-01-2021
Google
Audio Dead
20-01-2021
Google
Very well organised and professional operation. The team were very helpful and had paperwork sorted the same day. Units are roughly half price right now. Stuart R.
Stefano Debolini
17-01-2021
Google
Erienne was fantastic, hung around a little later to ensure we could sort a move in tight timescales, kept in touch by phone to check everything was on schedule, and was generally extremely helpful. Highly recommend, ask conveniently located, and the most affordable of the bunch as far as I could tell for my needs.
Anonymous
12-01-2021
Feefo
Sofia was awesome - very grateful. Shurgard is fantastic and simple. Love it.
Charlie Swan
09-01-2021
Google
Sofia was fantastic. Incredibly helpful, informative and proactive. Delight to work with. Thanks, Charlie
Nkonline Blog
30-12-2020
Google
Great service! Farid was very helpful in explaining everything.
Loothfur Sattar
25-12-2020
Feefo
Excellent y
The staff are all good to me and they are helpful.
Tunde Sillah
25-12-2020
Feefo
The staff are all good to me and they are helpful.
I went to shurgard in Greenwich and it was fantastic. I was extremely happy with the way that i was attended to by the staff at the store.
Tunde Sillah
23-12-2020
Google
I went to the storage at Greenwich and the staff are all fantastic and helpful. I am happy with them. I got one big store from them. Thanks all.
Great!
Mai Nguyen
22-12-2020
Feefo
Great!
I realy like! Fast procedure, excellent service
Ameur Djaffri
15-12-2020
Google
Great customer service! Great employees.
Livi Cracknell
15-12-2020
Google
Ben was really helpful and kind. The whole experience was really simple. Highly recommend.
Tan Sa
11-12-2020
Google
Sofia and Benil have been super friendly, helpful and are very professional! The whole team very customer focused! Great!
Great and very helpful staff specially who was working on week end
Anonymous
08-12-2020
Feefo
Great and very helpful staff specially who was working on week end
very fast, good advise and save my money recommending other branch. very honest boy whoever was working on week end specially week end
Sabrina Hadimadja
04-12-2020
Google
Philip Clevberger
03-12-2020
Google
Lynne Barry
01-12-2020
Google
I looked carefully at the many storage units near us for somewhere suitable to store my son's unused cafe furniture and utensils. Takeaway only had rendered much of it surplus to requirements. I chose Shureguard in the end for its price, convenience and safety.
We have been very happy with the unit. It is clean, well lit and the staff are very helpful.
We will keep the unit on even after the cafe reopens as it has really helped us with clutter and storage for things you only need once or twice a year.
I'd recommend Greenwich Shureguard.
Paul Burke
28-11-2020
Google
I went down to Shurgard today to put my bike into a storage space we took out yesterday. First I couldn't work the lift, then left my key at the entrance then couldn't work the lock. It was like an episode of Mr Bean but two Shurgard guys - Andrew and Ben - were just brilliant. Kind, calm, helpful and funny. Thanks to them, I'll know exactly what to do next time. So make this a ten star review because Andrew and Ben deserve five stars each.
Andy Garlick
27-11-2020
Google
Very efficient welcome and introduction. All options, terms and conditions explained very clearly. The storage units are clean and well managed. I was happy to sign a contract with them within 24 hours of the initial enquiry. Very pleased
Easy to access and friendly staff
Martin Kraushaar
27-11-2020
Feefo
Easy to access and friendly staff
Excellent service. Friendly and helpful staff. Clean and very easy to come and go as you please.
Raquel Soares
26-11-2020
Google
It was a delight working with Gregory. He was so kind and helpful. The storage facilities look top notch, very safe and conveniently located. Highly recommended!
Lawrence Sharpe
23-11-2020
Google
Nice new facility. Very clean and safe. Staff providing excellent level of service. Recommend!
Ylyutza ursachi
20-11-2020
Google
Shero Rauf
18-11-2020
Google
Great storage ... Clean... Good management... Helpful...
Thanks so much
Best in the business
Nur Yahya
17-11-2020
Feefo
Best in the business
Professional, friendly and smooth transaction. Best in the business
Yilong Hu
16-11-2020
Google
Very friendly service and facility is very well built and clean
Mike McAdam
14-11-2020
Google
I have been using Greenwich shurgard self storage for two years now, and they're are incredible. You cannot fault them.
Super friendly Staff (Benil is brilliant!); really competitive prices; easy secure access and clean units.
Nothing is too much trouble there, and I am going to use them for all my storage needs.
10 out of 10, highly recommended
Chris Brew
12-11-2020
Google
Very happy with the service. Liam was super helpful from our very first conversation today at around 15:00. I booked a 17:00 appointment for an introduction. Liam took me around for what was meant to be only a site inspection.
However, by 17:30 I secured my 50sqft space. Liam gave a very good first impression and was super easy to speak to. Many thanks guys.
T K
12-11-2020
Google
A very pleasant experience with the staff despite COVID-19 restrictions etc. Stella was very knowledgeable and friendly. I really appreciated her help. And Rory remembered my name after a near 2 year lapse in between my custom! Fantastic team there. 🙂👍
liviu bogdan dinu
10-11-2020
Google
Shankar Bhandari
10-11-2020
Google
sun paul
10-11-2020
Google
Nelson Njeru
09-11-2020
Google
Robert Sizer
09-11-2020
Google
Alex Chadwick
09-11-2020
Google
Umer Shah
09-11-2020
Google
Deji Dipeolu
09-11-2020
Google
Joe Carpio
09-11-2020
Google
Clean, safe and secure storage. Good rates.
Karamjit Bhambra
09-11-2020
Google
Very helpful
Danielle Page
06-11-2020
Google
Really quick and easy service! Thanks Benil.
Ava Garcia
05-11-2020
Google
Having been a customer at several storage units in the US and UK, I have to say that Shurgard is by far the best. The unit and whole facility is noticeably clean and well organized, the prices and deals are unbeatable for what you are getting, and the employees are lovely. Liam was excellent at explaining everything to me. He was very patient in spite of what can only be described as my premature senility, which apparently came with the exhaustion of moving. I was also impressed by his ability to balance genuine human warmth with practical professionalism. You’d think that these two qualities would be expected in every employee, but I have found that their simultaneous combination is a rare one indeed. Full marks all around, HIGHLY recommended. Just awesome, all around.
Valisa Iskandar
04-11-2020
Google
Gurkan Sacikara
03-11-2020
Google
Rory is very helpful and informative at Shurgard
Nicole Aspradakis
31-10-2020
Google
marsha gayle
30-10-2020
Google
The whole team was very warm and welcoming. All paperwork was done at my pace and Stella explained security and monetary questions I had to ask confidently and without hesitation. Very happy to have chosen Shurgard again and even though it's a different location am still receiving excellent customer support and incredible service.
Boris Tourtzevitch
30-10-2020
Google
Simon Brockey
28-10-2020
Google
julius odoh
28-10-2020
Google
Kim-Marie Visser
27-10-2020
Google
Elina Gavadinova
27-10-2020
Google
Very helpful and considerate staff!
Oluwatomi Olakitan
27-10-2020
Google
I'm happy about everything...the customer service, space and location...Perfect for me👍
Shepherd
Deborah Shepherd
27-10-2020
Feefo
Shepherd
Excellent service from staff to how cleanliness
Iain Burgess
27-10-2020
Feefo
Very friendly staff, well trained. Made the experience a pleasure.
Ricardo Campbell
26-10-2020
Google
Iain Burgess
25-10-2020
Google
Pembe Bayikoglu
25-10-2020
Google
Robert Kaner
23-10-2020
Google
Dominic Hubbuck
21-10-2020
Google
Good introductory price. Clean. Professional. Staff always happy to help with questions.
Could do with more trolleys...
Rebecca Jones
21-10-2020
Google
Imran Khan
20-10-2020
Google
This is the best self storage available locally. Long access hours (6am-11pm), secure premises and plenty of lifts and trolleys to help load/unload. Made moving house a lot easier. Thank you
Carli Harper-Penman
20-10-2020
Google
Great customer service, very friendly and helpful staff. I was signed up and show to my storage space within minutes. Would highly recommend their service.
Melissa Nobile
20-10-2020
Google
Dean Barnes
20-10-2020
Google
I couldn’t of asked for anything better!!! The price for storage @ the Greenwich location was amazing, you wouldn’t find better nowhere. Also the staff are so accommodating and friendly, Beril (assistant store manager) has made my Christmas card list as she was so willing and able to sort all my fussy queries followed by Stella who always has a big smile such a great team would recommend to every and anyone!
Bernie O'Connor
20-10-2020
Google
Rachael Osborne
20-10-2020
Google
Ning Li
20-10-2020
Google
Victoria Hurr
20-10-2020
Google
Roseanne
20-10-2020
Google
Good value, straightforward, did the job
Convenient storage
Jamie M
20-10-2020
Feefo
Convenient storage
Shurgard offer an excellent storage service in Greenwich. Brilliant parking and long opening hours, with lots of lifts and new, clean units.
Thaimu Tholley
20-10-2020
Google
I think I am able to like the services of shurgard because I have been storing with access self storage just across the road five month ago, but to this services that I am getting now with shurgard is very good.
Javier A. Caburrasi
20-10-2020
Google
rachid benkhoukha
20-10-2020
Google
Very good service with professional staff and the units are very clean with all the equipment needed to download also big parking and stunning security all.around the warehouse.
Kristine Rose
19-10-2020
Google
Eddie Smith - Bespoke Audio Productions
19-10-2020
Google
The customer service was excellent
Olalekan Feyi-Akinribide
16-10-2020
Feefo
The customer service was excellent
Excellent customer services, Very helpful every step of the way.
Susana Teixeira
16-10-2020
Google
Gregory Burton
15-10-2020
Google
Marialena Psarrou
15-10-2020
Google
Nguyen Ha
15-10-2020
Google
Alex Browne
15-10-2020
Google
Liam was very helpful!
Magdalena Potocka
15-10-2020
Google
professional and very kind supportive people.
storing surface with easy access, and superb clean.
Thank you
i am very happy to recommend you to whoever is looking for the best option of storage
Magdalena
Tom Lagan
15-10-2020
Google
Sam Rudder
15-10-2020
Google
Great service and store
Linda Wie
15-10-2020
Google
Michael Macy
15-10-2020
Google
I have had great service from this facility.
Rachael Oakley
14-10-2020
Google
Paul B
14-10-2020
Google
Great service by Liam
Friendly and helpful
Jacqueline Bull
14-10-2020
Google
Staff were nice and helpful.
SYMONE ROSE
14-10-2020
Google
Good customer service
Good prices
Good staff
Deepu Nair
14-10-2020
Google
Asad Shaykh
14-10-2020
Google
Cristina Corbus
14-10-2020
Google
Victoria RavaoR
14-10-2020
Google
Andras Musitz
14-10-2020
Google
Very helpful professional staff
Hannah Thompson
13-10-2020
Feefo
Very helpful professional staff
They were very professional, very clearly observed the social distancing rules, and the staff were very helpful, Liam in particular. The space was clean and easy to use the locking mechanism.
Reece Moore
11-10-2020
Google
Safe and secure with reasonable pricing
Cadence T
09-10-2020
Google
I am an exiting Shurgard customer and return to book for storage room.The booking process is easy and customer service is excellent. I will highly recommend this storage if you are searching for one.
Eric Gao
05-10-2020
Google
The Staff is really friendly and helpful, it made my move-in super smooth. The storage unit is new and clean!!!
Max Sang
01-10-2020
Google
Friendly and helpful. The storage space is clean and dry, lifts are large, seems secure. Satisfied customer.
Shannon Butler
30-09-2020
Google
Clare Baxter
30-09-2020
Google
Super fast and easy checkin, contactless/covid-safe online contract signing.
Isaac Reid
30-09-2020
Google
Amazing service!
Anonymous
29-09-2020
Feefo
Amazing service!
Love Benil! Best person I spoke to after calling 20 different storage unit companies!
Carla Lunedi
29-09-2020
Feefo
Very well organised
Ely Enwerem
27-09-2020
Google
Juliette Ajok-Omona
26-09-2020
Google
Patryk Basta
26-09-2020
Google
Super friendly staff, best prices and quick and easy process to rent a storage.
Aliyyah Alabi
23-09-2020
Google
Lovely customer service ! Gregory was very helpful and professional .
Laura Lozano Pezzi
22-09-2020
Feefo
Although I lost all my personal and memorial belongings at the fire in Pery Way , Shurguard is very practical and the one in Greenwich is very clean and new
Kristina Ilieva
21-09-2020
Google
I went to Shurgard Greenwich as they have competitive pricing. I had booked over the phone, but when I got there I changed my mind on the storage space size. I was pleasantly surprised by the very helpful and welcoming experience with staff.
Ms Benil, who was assisting me, spent the extra time with me to change my contract to a different unit size, consult me on what might be good alternative options, and overall was very accommodating and patient. Thank you!
Becky Ridpath
21-09-2020
Google
Donnamarie Holder
20-09-2020
Google
Easy to use
Frances Neligan
19-09-2020
Feefo
Easy to use
Very helpful staff. Easy to access.
Adedotun Adesina
18-09-2020
Google
Good value
Linda Romano
18-09-2020
Feefo
Good value
Very easy to get set up because the staff are terrific...efficient and thorough. Follow up is good. So far so good...
Abdul Suleiman
18-09-2020
Google
Simon was very helpful & the whole process to when I dropped off my stuff was smooth and easier than I expected. Location is convenient as well!
Definitely recommend!
Anna Pina
18-09-2020
Google
Helpful and Friendly Staff
Anonymous
18-09-2020
Feefo
Helpful and Friendly Staff
The representative was extremely helpful and made an already stressful move much easier.
Cecilia Aina
11-09-2020
Google
Lisa Su
11-09-2020
Google
This is a great storage facility which is in a good location with easy access parking bays. The unit itself is bright, airy and clean (very important). The staff are also professional and very helpful. I would highly recommend it!
Abid Chowdhury
09-09-2020
Google
The welcoming was great by Simon and the space is really good and easily accessible
Linda Romano
09-09-2020
Google
Wilford 'Floyd' Wilks
08-09-2020
Google
I have dealt with many storage facilities in my time... with vastly varying levels of satisfaction.
What a pleasure it has been dealing with Shurgard Greenwich.... especially the service received from BENIL.
She definitely went beyond just going through the motions and her helpful nature, knowledge and expertise combined with her welcoming personality made the process of getting a storage unit smooth and hassle free.
She is an undeniable asset for Shurgard...
An easy 5 star rating....
Keep up the good work!!
Katy Lloyd Jones
08-09-2020
Google
Derek Guo
08-09-2020
Google
It was very pleasant having my storage unit set up.
Patricia Akinlade
07-09-2020
Google
Gregory was very helpful, he explained the process of securing a unit and informed me of the unit sizes and the variety of prices. I asked to view for comparison and was shown different sizes which helped me make my decision
Daniel
Eleanor O'Sullivan
06-09-2020
Google
Gregory was very helpful in setting us up. Clean, easy to park and use storage.
Alexandra Swann
05-09-2020
Google
Good customer service from Gregory, very helpful. Really pleased with my storage unit, very secure, easily accessible, good monthly price.
Sean Good
04-09-2020
Google
Always clean, lifts always work and a toilet is available on site :) what more can one ask for.
Very happy with Shurgard and highly recommend it.
Hazel Smith
04-09-2020
Feefo
Very happy with Shurgard and highly recommend it.
Very helpful and friendly staff; clean building and great security.
Lynsey Farrer
02-09-2020
Google
Abdoulie Camara
02-09-2020
Google
Brilliant place and nice people to deal with..
Sara Khoder
01-09-2020
Feefo
Great customer service!
Frances Neligan
31-08-2020
Google
Really helpful staff, particularly Benil, who answered every question I had! Cheerful and helpful and knowledgeable about the company.
Thank you.
derrick devonport
30-08-2020
Google
Really good experience, friendly helpful and competent staff, took the time to tailor my exact needs. Thank you
And a special thanks to Kay
Sara Khoder
29-08-2020
Google
Gabriella Harding
28-08-2020
Google
Richard Lodge
28-08-2020
Google
Excellent modern and secure storage-facility.
Very efficient air-conditioning system which keeps their rooms dust-free!
Wagner Kreusch
28-08-2020
Google
Rita Matias
27-08-2020
Google
Simon was very helpful!
Yongbokie
27-08-2020
Google
Josh Goldswain
26-08-2020
Google
Would highly recommend this company to use for storage, the employees were very polite and professional answered all the questions I had and gave me more then enough information regarding my upcoming storage.
Rachel Mannix
26-08-2020
Google
Very efficient and friendly staff. Looks like they are a great team together. Helps to make moving house more hassle-free.
Anonymous
25-08-2020
Feefo
Clean and organized
Manic Pacific
25-08-2020
Google
Ekaterina Krasilnikova
21-08-2020
Google
Alex Houston
21-08-2020
Google
Very friendly and helpful welcome. Clean and easy access.
Karolina Jasinska
21-08-2020
Google
Amazing service from Benil and easy move in
Christopher Hurst
21-08-2020
Feefo
Amazing service from Benil and easy move in
Amazing service at Greenwich from Benil. Quick move in and hassle free.
Could not recommend this location more
Great experience!
Anonymous
15-08-2020
Feefo
Great experience!
So far, I am extremely satisfied with the professionalism of the staff and the condition and quality of the site. I feel secure that my things are safe.
Christopher Hurst
13-08-2020
Google
Great move in experience to the Greenwich storage with a super friendly welcome and service from Benil. The storage is nice and new too which is good.
Highly recommended
Carlo Durso
01-08-2020
Google
Fair prices and good customer service.
Juliana Akpotayobor
01-08-2020
Google
Benin’s service was excellent and helped me a lot. Super satisfied.
Eoin Farrelly
27-07-2020
Google
Glenda Cea
24-07-2020
Google
Great, attentive personnel, Benil answered all my questions and was extremely patient and professional. The site itself seems very secure and well-kept.
Timothy Porter
24-07-2020
Google
Anonymous
22-07-2020
Feefo
very easy and simple to solve my request.
I really appreciated
Thanks
Peter Conway
22-07-2020
Feefo
Yes - will recommend them.
Easy to deal with and a good location.
Eduardo Canever
22-07-2020
Google
Nice, simple and easy! Fair price! Great service so far.
Nikolaos Tsarmpopoulos
20-07-2020
Google
Well organised, conveniently located.
Caitlin Archer
20-07-2020
Google
Very smooth progress of obtaining a storage unit. Amazing customer service from Benil, who answered all questions and very quickly and efficiently got everything sorted out. Would highly recommend!
JAMES BEN
14-07-2020
Google
The Shurgard Self-Storage in Greenwich is beautifully run by Erienne. So smart, so helpful. The rest of the team are great. Benil is excellent. The building is clean and bright. I can highly recommend this company.
Giulia Benfenati
14-07-2020
Google
Matt helped me a lot and patiently answered to all my questions! Best price if you compare with others company. Highly recommended
Giulia
The Jade and Kesra Show
09-07-2020
Google
I went into the office at Charlton/Greenwich and needed advice on what the best storage facility to suit my needs. Matt and the team were incredibly helpful and accommodating and I would recommend anyone thinking of getting a storage facility to pop in. Absolutely excellent service.
Gabriela Fesnak
07-07-2020
Google
Kate Rawlings
07-07-2020
Google
A very quick and easy experience, all the staff were very helpful and friendly. Matt and Banil who were new got everything done perfectly. Would recommend Shurgard.
Beda Clement N'Depo
03-07-2020
Feefo
Good service friendly maner
Jose Garcia Oliva
01-07-2020
Feefo
everything very well explained.
Great experience with Shurgard
Anonymous
30-06-2020
Feefo
Great experience with Shurgard
Awesome price, super friendly staff and an overall easy experience - couldn't recommend more!
Great experience !
Ana Trofin
26-06-2020
Feefo
Great experience !
Really easy to rent process and great facilities!
Styliana Polystipioti
26-06-2020
Google
Jason and Grek were helpful and funny best customer service compare to any store uk and in south of france 😁
Jorge Stride
25-06-2020
Google
Have been using this branch of Shurgard for coming on two years and have experienced nothing but helpful and knowledgeable staff and great facilities.
As mentioned I have had great interaction with staff especially Gregory who have been very helpful and accommodating.
Would recommend.
Caoimhe Mcintyre
23-06-2020
Feefo
Customer service was great. Very organised and easy process overall to setup.
Clean and secure place to store your belongings
Leonel Mimendi
23-06-2020
Feefo
Clean and secure place to store your belongings
I was very impressed by the service provided. The units are very clean and very well taken care of. The security is also amazing. You do not need to meet anyone at the place as everything will be ready for you. Recomended!
RM Couture
19-06-2020
Google
Gregory is amazing and helpful thanks for your help.
Adjoa Tutuwaa
19-03-2020
Google
Jorge Santos
07-03-2020
Google
Sanjoy Dey
06-03-2020
Google
Debbie Simmonds
06-03-2020
Google
Excellent service all round.
Will recommend SHURGARD IN GREENWICH.
THANKYOU
Fiona Isaac
28-02-2020
Google
Patricia Webb
25-02-2020
Google
My husband and I was helped by Erinne in the Charlton store she patiently explained the process and showed us a few lockups that served our needs was very polite and professional.
Ashley Pereira
23-02-2020
Google
Erienne provided us an excellent customer service. From the initial telephonic conversation to in-store. She explained all the services they provide and showed us the space we would need for our items.
Olufemi Akinneye
20-02-2020
Google
Matthew Smith Music
18-02-2020
Google
Lovely people especially Gregory and Rishi
Alia Sharifi
18-02-2020
Google
John Parish
16-02-2020
Google
Reasonable rates. Friendly efficient and fast administration done by Gregory.
Michael Cox
16-02-2020
Google
Anike Lawal
15-02-2020
Google
It was my first time visiting Shurgard, I had a great experience thanks to the team and most especially, Rishi who welcomed me with a big smile and a high level of exceptional customer service. Thank you!
Rizwan Omer
14-02-2020
Google
Great storage facility and friendly staff.
John Landers
14-02-2020
Google
Great site, excellent staff, secure & affordable.
Rishi Erienne were exceptionally helpful with my my request to move units.
Kirsty Hawkins
06-01-2020
Google
Went into the Greenwich store with my partner earlier in the week to pick up some packaging materials, served by a lovely blonde lady who helped us with all that we needed, recommended a few things we wouldn’t have thought to buy which have proved very helpful (especially the silk paper sheets) and we also have one happy little boy who has half a roll of bubble wrap left to keep him entertained while we’re unpacking .
sebastian blake
28-12-2019
Google
Shameem Baboo
19-12-2019
Google
Very cold inside but nice layout.
Timur Strekalov
17-11-2019
Google
Paris Miserlis
14-08-2019
Google
The guy in the reception was very friendly and great in providing all the information required! Great service! Congrats to Ibrahim!
Florence YS
06-08-2019
Google
Was served served by Ibrahim, he was very kind and always willing to help and gave me a great service
Tyrus McQueen
13-07-2019
Google
Great value
MOHAMMED ALFADHEL
27-02-2019
Google
It is fabulous place to save your stuff with high save conditions. The service in shurgard is excellent and it easy to be familiar with the process there.
Hans See
06-02-2019
Google
Good experience, good access, quiet place, clean and chaep storage
Nigel Lang
06-01-2019
Google
Great place with various sizes of storage. They had teething trouble at the start with gates not working but they have now sorted this out and back to a great sevice
Life and the Lords
27-11-2018
Google
I really liked being able to look around virtually before I went, I read looking at a few places before I settled on this one. It just ticked all the boxes! Pun intended.
Ryan Phillips
16-11-2018
Google
Plenty of great things to say here! Really liked being able to look around it 'virtually' to decide on the best sized storage area, can see this being the future to save travelling before deciding what you need. Great access to get in and move around with the lifts and always a bonus seeing such an effort made on a place being wheelchair accessible!
MsPretty LThings
16-11-2018
Google
Looking for a self storage unit is not an easy task there are so many to choose from and I just didn't have time to drive to each one to see what the facilities are like.
On Shurgard's website you can see exactly what is on site using a virtual tour and it's really helpful to see the room sizes to help you visualize what might fit in a room.
The building is clearly shown in relation to the local geography and the bright red colour makes it easy to spot.
I love this!
The parking area and the shop/reception area are also shown on the virtual tour so I know I can pick up some boxes and tape if I need extra.
Overall I'm really impressed with Shurgard and their virtual tour - it just proves that it has everything I need for self storage.
Laura Lucas
13-11-2018
Google
Love the virtual tour - super convenient and easy to use!
Victoria Jane
12-11-2018
Google
First impressions are fantastic, I like the virtual tour feature that they had added. The building itself is easy to find with its bright coloured exterior. It is disabled accessible and has undercover parking.
Renna Creighton
10-11-2018
Google
I visited with a friend who said this place is amazing. She did an online tour so she could work out roughly where she was going to be placed and how large the rooms would be. We found it easily, because, quite frankly you can't miss it ! All the staff were super friendly and it was just so easy. Lifts were massive and access is suitable for everyone too.
Hannah J
07-11-2018
Google
It's great to see that I can look at photos of the storage rooms and the virtual tour around the building before I go in person. It's great that the rooms are labeled by their size too so I can narrow it down even if I still need to look at 2 or 3 in person. Certainly makes it easier to figure out how much room I need for all my stuff! It's great that the building is wheelchair friendly both for access into the ground floor and the lift to the different floors of the building.
D Larkin
07-11-2018
Google
First of all have to say I liked the virtual tour option as it meant I could see everything I needed to know before I went. Good idea. The building itself was easy to find, the parking bay was easy to use. All the staff are friendly and helpful The building has disabled access and large lifts, making it accessible to all and great if you are trying to store large pieces of furniture. Although access isn't 24 hour it is from 6am to 11pm so pretty good
Would definitely recommend.
Emma Iannarilli
07-11-2018
Google
First of all I liked that the building was easy to find, and that it was affordable to use. Staff are friendly and helpful and the layout and additional services make it very easy to use. The building has disabled access and large lifts, making it accessible to all and great if you are trying to store large pieces of furniture. The access isn't 24 hour, but is from 6am to 11 pm which is pretty good.
Would recommend.
Amber Good
06-11-2018
Google
There are loads of things I like about this place! For a start it’s easy to spot- which is great for people 😊 I mean, you really can’t miss it!!!! The parking is nice and spacious, the staff are lovely and they have absolutely a humungous lift so one doesn’t need to worry about things sticking out of the trolley - so if you have oddly shaped things like me with my room screen and garden things you can relax. Speaking of which- HUGE bonus that the trolleys also come with these super duper brake handles which makes it easy to control a trolley full of stuff. Ideal when you’re on your own manoeuvring your belongings from one point to another. Hurrah for Shurgard!!!
Laila Sordo
22-10-2018
Google
Excellent service with great staff
Zack Holmes
30-06-2018
Google
Very secure. Very friendly. Very efficient.
Dilwar Khan
03-06-2018
Google
Easy. Efficient. No nonsense service. Highly recommended
Thibault laib
07-04-2018
Google
Nice staff, good prices, good accessibility. Staff was lovely!
Beware not to try to exist through the parking of the supermarket if you are here after hours or you might get a little stuck and have to maneuver around to get out!
Victoria Mikoda
08-03-2018
Google
Great customer service, super storage & price shame about lifts
Lucy
02-02-2021
Feefo
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Great customer service, super storage & price shame about lifts
Great service, great price just a shame the lifts were broken, only one working and with covid distancing you cant share them.
Vuvu Joy
26-10-2020
Google
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There was some admin mishap however lovely Benil sorted it all out and ultimately I am happy with the service because today I'm storing and it's all going smoothly.
david oates
16-10-2020
Google
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Only contact by phone (booking for another store).
Liam the agent I spoke to confessed was new. He was professional and polite, lacked some knowledge but was able to get clarification.
One point knocked off for his not so professional colleagues who could be heard in the background shouting and swearing!
Fikayo B
07-10-2020
Google
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MMA K
29-09-2020
Google
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Very clean, secure, friendly staff. All prices include VAT for transparency. Weekly renting process and refunds could be improved to give people more flexibility if they want to rent just for a few weeks. Overall very good!
Very secure, clean and price competitive storage place.
Anonymous
29-09-2020
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Very secure, clean and price competitive storage place.
Very secure, clean and price competitive storage place. Friendly staff and a relatively easy on boarding process. All prices include VAT so it’s good for transparency. The refund and notice process could be improved to make it more flexible for customers.
Jamal Ramsay
16-09-2020
Google
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Good experience with these guys. Just note, that if you are new and taking out a unit, you will have to pay for insurance and for a padlock, as well as a set up fee, which I think could be made clearer on the site.
Killian Hughes
06-09-2020
Google
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Gareth Rees
06-09-2020
Google
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Clean, well located and reasonably priced. Staff are generally friendly and helpful.
Weekend rush can be slightly challenging (and staff not as proactive in managing trolley capacity etc. as would be ideal).
I would have probably erred towards a 5* in spite of that, but there have been fairly consistent issues with the security gate not working in the last month or so. I suspect that'll be fixed in due course, and it can be worked around, but it's rather unhelpful.
Patrick Andrews
02-09-2020
Google
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Anonymous
01-09-2020
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Great réception and very helpful staff
Idrak Karim
28-08-2020
Google
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Good experience, had to buy the lock so that’s a bummer but Simon was great, really professional, helpful and friendly!
Good location easy to access and very clean
Abdulaziz Mohamed
30-06-2020
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Good location easy to access and very clean
Reception was very helpful and Gregory was very supportive.
He arranged the booking very smoothly.
Laurynas
15-06-2020
Google
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Mark Townsend
29-10-2019
Google
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Clean, accessible and secure. The team at Greenwich helped me get the right size of storage.
Fenrir SadWolf
14-06-2019
Google
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Richard Newton
04-05-2018
Google
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Staff are really helpful, especially the lovely woman who works in the office. Very easy place to find - just look out for the big red building in the estate.
Bryan Liles
03-03-2018
Google
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Big place very secure
Horace Goldring
18-01-2018
Google
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Benjamin Ringrose
09-02-2021
Google
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Excellent service, competitive prices thanks
Update: company then took payment even after I had cancelled. Still waiting for refund. Disappointing
Maybe overly keen
Anonymous
13-01-2021
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Maybe overly keen
Multiple unrequited calls as we had reserved a unit and had all week to pop in with proof of address etc.
Sophie Klem
Hello, thank you for taking the time to give us your feedback. In order to help us improve our services in the future, please send your customer ID and phone number to so we can get in touch and help you.
1/17/2021 10:56:27 AM
good
Brenda Johnson
22-12-2020
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good
the staff member who inducted me was thorough and polite and courteous.
Fercia Weyer
30-09-2020
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The receptionist was very friendly and helpful. However, the number and sizes of trolley available is a problem resulting in a number of trips and in addition to that the one lift was not working.
Sophie Klem
Hello, thank you for taking the time to give us your feedback. We have trolleys at the disposal of our customers to make loading and unloading as easy as possible, but during peak moving times there can be more demand than available trolleys. We apologise for any inconvenience this may have caused & will review the number of trolleys at your location.
9/30/2020 3:19:09 PM
Richard Mandefield
13-01-2020
Google
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It is what it is. Can get better prices if your prepared to haggle
Eduardo Kirchner
23-09-2018
Google
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good for storage for the first month
Gomez M
25-07-2018
Google
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Good service shame is.not 24 hour access
Lewis Rance
03-09-2020
Google
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Sent my cousin a request for a review a few days after moving in. Then proceeded to jack the prices up over 80% over 9 months.
Not at all impressed, and the every time you call you will speak to someone who doesnt work at the store you called. Endless cycles of re-explaining.
I'm just glad the goods got taken out before their rediculous increases took effect.
Gavin Whenman
21-02-2020
Google
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Decent prices for packing materials, but they don't seem to want to actually sell them to you.
Visited three times: the first, there was nobody in the shop and the door was locked during their supposed opening hours (and nobody answered the mobile phone number posted on the door); second time, someone was there and I bought boxes (hooray!); third time, shop opening and, after a 15 minute wait while a single person was being served, they shut up shop so that person could then be shown to their storage container. I even asked if they could simply wait a couple of minutes to serve the three other people who were already in the shop (and, like me, had been waiting patiently), but this was apparently a complete impossibility because, I don't know, some people enjoy being selfish, I guess.
L Farnham
22-11-2018
Google
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Sadly the local removal and storage companies, especially one right next door, is much better than these guys. At least I don't need to arrange manpower.
Anonymous
06-04-2021
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Why you need insurance if they protecting building ...and they have insurance on all building ...lock is very cheap ...very expensive ...
Marie-Christine U
Hello, thank you for taking the time to give us your feedback. Although our stores are fully insured, customers need to take out insurance for their stored belongings. Marsh offers a special insurance policy to Shurgard customers, already starting at £3 a week. The actual cost of your premium depends on the insured value of the belongings stored in your unit. Thank you for your understanding and for choosing Shurgard.
4/7/2021 10:16:10 AM
Sack Greenwich Staff
Anonymous
17-11-2020
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Sack Greenwich Staff
Staff unprofessional, they hang up the phone during customer service enquiries for existing customers.
Sophie Klem
Hello. We know that using storage often comes at times of change in peoples lives. Our staff are sensitive to this and try to give each customer a positive storage experience. We are sorry to read you did not feel appreciated and will share your feedback with our store team.
11/18/2020 11:00:51 AM
Özlem Asmagul
05-09-2020
Google
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John Conway
20-02-2020
Google
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Denis Schemmert
19-12-2019
Google
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I signed a direct debit form for renting a storage unit for two months. However, the direct debit has never been set-up by one of the employees. Hence, I had to pay a late payment fine which is not acceptable since it wasn't my mistake.
I tried to contact the branch manager via phone/email for a couple of weeks to resolve this issue, but he didn't even bother to get back to me.
I would advise people to rent a storage unit somewhere else!
Lemono Sharky
23-10-2018
Google
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Why?