Reviews of Shurgard Greenford

Covid-19 update: Our stores are open. Contactless rental remains possible. More info on our protective measures »

✓ First month's rent £1 * ✓ Free reservation & cancellation ✓ No deposit
FOR EVERY MOVE IN LIFE
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Self-Storage at Shurgard Greenford
Storage units from €1 for the first month's rent. No minimum stay.

CUSTOMER REVIEWS

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(4.8) based on 819 reviews
Date
Platform
Rating
Feedback
Google
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Very nice service!! Thank you Jamil
Google
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Very nice service!! Thank you Jamil
Google
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Great service! Jamil was very helpful!
Google
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Great service! Jamil was very helpful!
Google
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Perfect and excellent service. Was booked in to the wrong size unit and Jamil went out of his way to show me other units. Thank you very much !
Google
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Perfect and excellent service. Was booked in to the wrong size unit and Jamil went out of his way to show me other units. Thank you very much !
Google
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Secure and clean storage facility. Store manager Shan is extremely helpful. Would recommend!
Google
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Secure and clean storage facility. Store manager Shan is extremely helpful. Would recommend!
Google
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Shan was great. I was confused as to the size of unit I needed and he was patient and gave good advice. Excellent customer service.
Google
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Shan was great. I was confused as to the size of unit I needed and he was patient and gave good advice. Excellent customer service.
Google
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Happy with the service from store manager Shan
Google
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Happy with the service from store manager Shan
Google
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Reon was very helpful and polite, happy he picked up my call!
Google
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Reon was very helpful and polite, happy he picked up my call!
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Great facility and fantastic staff. Somood in particular was incredibly helpful when I needed help. Would certainly recommend.
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Great facility and fantastic staff. Somood in particular was incredibly helpful when I needed help. Would certainly recommend.
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Somood was very helpful, fantastic service
Google
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Somood was very helpful, fantastic service
Google
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Reon was very helpful. I couldn't find my storage, but he helped me locate it and explained the whole process in great detail. Thank you! Highly recommended!!
Google
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Reon was very helpful. I couldn't find my storage, but he helped me locate it and explained the whole process in great detail. Thank you! Highly recommended!!
Google
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Lost keys, store manager Shan sorted it out in no time. Excellent service
Google
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Lost keys, store manager Shan sorted it out in no time. Excellent service
Google
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Store manager Shan was very helpful and polite. Great service
Google
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Store manager Shan was very helpful and polite. Great service
Google
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Excellent customer service, very friendly and polite. Thank you Jerome for your best service to help me.
Google
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Excellent customer service, very friendly and polite. Thank you Jerome for your best service to help me.
Google
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Went to Greenford branch this morning to compare lock up sizes and the guy couldn't have been more helpful. Thank you
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Went to Greenford branch this morning to compare lock up sizes and the guy couldn't have been more helpful. Thank you
Google
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Shan.Excelent seevices
Google
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Shan.Excelent seevices
Google
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Shan the store manager is great. He helped me a lot! Thanks
Google
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Shan the store manager is great. He helped me a lot! Thanks
Google
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Good deals on boxes for moving. Store manager Shan was very knowledgeable and helped me find a great deal. Great work!!
Google
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Good deals on boxes for moving. Store manager Shan was very knowledgeable and helped me find a great deal. Great work!!
Google
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Jerome was extremely helpful. Great guy!!!
Google
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Jerome was extremely helpful. Great guy!!!
Google
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Very good service! Much easier service than i expected with my house move however jamil made it so easy and simple for me thanks you
Google
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Very good service! Much easier service than i expected with my house move however jamil made it so easy and simple for me thanks you
Google
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I was looking for some information regarding self storage and Jerome answered all of my questions with great professionalism.
Thank you!
Google
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I was looking for some information regarding self storage and Jerome answered all of my questions with great professionalism.
Thank you!
Google
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Jerome is the most helpful rep ever. Sorted me out with a space in no time flat. Great stuff!!
Google
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Jerome is the most helpful rep ever. Sorted me out with a space in no time flat. Great stuff!!
Google
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SHAN, thank you. Very polite, helpful and professional Store Manager. Good service. Recommended
Google
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SHAN, thank you. Very polite, helpful and professional Store Manager. Good service. Recommended
Feefo
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Shurgard are the best

I have used Shurgard for several years. Its very clean, safe, competitively priced, with easy access. There is adequate parking and good security with very good staff ready to assist you
Feefo
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👍

Great service, easy process
Google
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Shan very good service is best customer servis i ever see
Google
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Shan very good service is best customer servis i ever see
Google
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Shan very good service
Google
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Shan very good service
Google
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Jamil - Excellent service
Google
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Jamil - Excellent service
Google
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I contacted Shurguard today to sort out a storage unit and Shan could not have been more helpful. He was friendly, efficient and patient throughout the whole process. Excellent customer service, thank you so much!
Google
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I contacted Shurguard today to sort out a storage unit and Shan could not have been more helpful. He was friendly, efficient and patient throughout the whole process. Excellent customer service, thank you so much!
Google
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Great customer service from Jerome.
Google
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Great customer service from Jerome.
Google
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Super helpful service from Jerome!
Great assistance and patient service
Thank you
Google
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Super helpful service from Jerome!
Great assistance and patient service
Thank you
Google
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Gretą customer service From Jerome thank you
Google
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Gretą customer service From Jerome thank you
Google
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Great service
Straight forward storage solution
I was helped by Jerome this morning and he was very good
Google
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Great service
Straight forward storage solution
I was helped by Jerome this morning and he was very good
Google
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Jerome great customer service
Google
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Jerome great customer service
Google
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Needed a new password for my unit and Jamil was super friendly and sorted me a new code in seconds. Used Greenford Shurgard a few times for storage and always super helpful with service and recommending the unit best suited to my needs 👍🏼.
Google
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Needed a new password for my unit and Jamil was super friendly and sorted me a new code in seconds. Used Greenford Shurgard a few times for storage and always super helpful with service and recommending the unit best suited to my needs 👍🏼.
Google
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Assistant manager Jamil very good service thank you
Google
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Assistant manager Jamil very good service thank you
Google
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Gamil, was great help, I would recommend
Google
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Gamil, was great help, I would recommend
Google
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Thanks Jamil for all of your help and assistance, great service.
Google
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Thanks Jamil for all of your help and assistance, great service.
Google
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Fantastic service by jamil &shan they were very efficient,knowledgeable and prompt in answering all my questions keep up the great work guys.
Google
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Fantastic service by jamil &shan they were very efficient,knowledgeable and prompt in answering all my questions keep up the great work guys.
Google
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Good selection of boxes..what a helpful manager Shan is! Great salesman also!
Google
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Good selection of boxes..what a helpful manager Shan is! Great salesman also!
Google
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I was looking for storage and phoned Shurguard. I spoke to a gentleman called Jamil and was extremely helpful.
Google
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I was looking for storage and phoned Shurguard. I spoke to a gentleman called Jamil and was extremely helpful.
Google
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Great customer service, the manager Shan made the process so easy, well informed, friendly, polite, answered all my questions and made it a pleasure
Google
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Great customer service, the manager Shan made the process so easy, well informed, friendly, polite, answered all my questions and made it a pleasure
Google
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Shan was very helpful , great service
Google
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Shan was very helpful , great service
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Jamil very good service thank you
Google
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Jamil very good service thank you
Google
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I phoned the free phone number and Jamil from the Greenford office answered. He was so helpful and took me through all the options and came up with a great price. So easy to organise, thank you 😊
Google
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I phoned the free phone number and Jamil from the Greenford office answered. He was so helpful and took me through all the options and came up with a great price. So easy to organise, thank you 😊
Google
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Very good service from Jamil.
Google
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Very good service from Jamil.
Google
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Very good service by Jamil. Thank you
Google
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Very good service by Jamil. Thank you
Google
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Jamil was very friendly and helpful. Explained the process thorougly.
Google
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Jamil was very friendly and helpful. Explained the process thorougly.
Google
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Excellent experience with the Greenford store. Special thanks to Store Manager SHAN. Always helpful and polite.
Google
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Excellent experience with the Greenford store. Special thanks to Store Manager SHAN. Always helpful and polite.
Google
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Thanks store manager Shan. Efficient and very friendly.
Google
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Thanks store manager Shan. Efficient and very friendly.
Google
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Great service from Jamil the assistant manager! Will definitely recommend. Top service well done and thanks
Google
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Great service from Jamil the assistant manager! Will definitely recommend. Top service well done and thanks
Google
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Spoke to Jamil, very good service thank you
Google
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Spoke to Jamil, very good service thank you
Google
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Amazing service from store manager Jamil! very helpful, polite and professional. thank you!
Google
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Amazing service from store manager Jamil! very helpful, polite and professional. thank you!
Google
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Fantastic service today from the Manager Shan, professional and attentive. Extremely well-managed security, nothing was too much trouble. Thanks
Google
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Fantastic service today from the Manager Shan, professional and attentive. Extremely well-managed security, nothing was too much trouble. Thanks
Google
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Excellent service from Shan today. Really pleased with the professionalism of Shan today. Highly recommended. Well done!
Google
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Excellent service from Shan today. Really pleased with the professionalism of Shan today. Highly recommended. Well done!
Google
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We had a good welcoming greeting from Reon. Very friendly and professional. Shan was very knowledgeable, professional and knows his stuff. He made good suggestions based on the information given to him with no pressure to buy.
Google
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We had a good welcoming greeting from Reon. Very friendly and professional. Shan was very knowledgeable, professional and knows his stuff. He made good suggestions based on the information given to him with no pressure to buy.
Google
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Shan the store manager has been very helpful & showed us around
Google
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Shan the store manager has been very helpful & showed us around
Google
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Jamil gave a great freindly, efficient and knowledgeable service today. Thank you very much.
Google
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Jamil gave a great freindly, efficient and knowledgeable service today. Thank you very much.
Google
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Shan, great service
Google
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Shan, great service
Google
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Shan
Excellent service from you
Thank you
Google
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Shan
Excellent service from you
Thank you
Google
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Jerime fantastic service
Google
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Jerime fantastic service
Google
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Great staff
Google
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Great staff
Google
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Very helpful staff (Jerome)
Google
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Very helpful staff (Jerome)
Google
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Expediently efficient, team member Shan was very pro-active and waisted no time in getting me an adequate storage space suited for my needs. I'll definitely recommend it.
Google
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Expediently efficient, team member Shan was very pro-active and waisted no time in getting me an adequate storage space suited for my needs. I'll definitely recommend it.
Google
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Wonder reception and beautiful custom service, Jerome is a pleasure to work him. Bravo.
Google
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Wonder reception and beautiful custom service, Jerome is a pleasure to work him. Bravo.
Google
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Jerome,
Excellent customer service
Google
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Jerome,
Excellent customer service
Google
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Excellent customer service from Jerome.
Google
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Excellent customer service from Jerome.
Google
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Great facility and amazing service from Shan the store manager. Been a great help with everything.
Google
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Great facility and amazing service from Shan the store manager. Been a great help with everything.
Google
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Went to the store to make a payment. Found the store manager Shan most helpful and informative about the products offered.
Google
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Went to the store to make a payment. Found the store manager Shan most helpful and informative about the products offered.
Google
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Brilliant service provided by Shan. Polite and friendly.
Google
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Brilliant service provided by Shan. Polite and friendly.
Feefo
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A very quick and efficient service provided by saun my assistant. I was literally in and out in less than 10 minutes and have my belongings safely locked away and paperwork complete. Brilliant service , great location .
Google
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Jerome has been great. Wonderful customer service. Thank you.
Google
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Jerome has been great. Wonderful customer service. Thank you.
Google
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Lovely and friendly service by Jerome
Google
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Lovely and friendly service by Jerome
Google
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Just want to say that I walked in and was greeted straight away very friendly staff. Jerome was the main person I spoke to great person
Google
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Just want to say that I walked in and was greeted straight away very friendly staff. Jerome was the main person I spoke to great person
Google
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Jerome has given a great service, I wish him all the best.
Google
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Jerome has given a great service, I wish him all the best.
Google
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Excellent advice from staff member Jerome. Very pleasant and most helpful. Thank you! 👍
Google
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Excellent advice from staff member Jerome. Very pleasant and most helpful. Thank you! 👍
Google
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Excellent service from Jerome.
Google
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Excellent service from Jerome.
Google
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Excellent service received from Jerome. Easy and fast process.
Google
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Excellent service received from Jerome. Easy and fast process.
Google
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Jerome was very helpful in getting us a storage place, and great customer service
Google
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Jerome was very helpful in getting us a storage place, and great customer service
Google
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Great customer service from Jerome. Kindly and patiently explained the process, including using the lock.
Google
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Great customer service from Jerome. Kindly and patiently explained the process, including using the lock.
Google
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Jerome was amazing. What a great help. Thanks.
Google
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Jerome was amazing. What a great help. Thanks.
Google
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Very polite and professional, was a pleasure dealing with Jerome.
Google
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Very polite and professional, was a pleasure dealing with Jerome.
Google
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Shan was great, really good service and price!
Google
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Shan was great, really good service and price!
Google
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Store manager Shan was really helpful and took his time to find me the best quote and storage unit, I felt at ease talking to him as he was able to answer all my queries, I have had issues with other storage companies before but will definitely use Shurgard Greenford again.
Google
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Store manager Shan was really helpful and took his time to find me the best quote and storage unit, I felt at ease talking to him as he was able to answer all my queries, I have had issues with other storage companies before but will definitely use Shurgard Greenford again.
Google
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Excellent service from manager Shan, really helpful and knows his stuff. Will recommend to others to use this branch.
Google
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Excellent service from manager Shan, really helpful and knows his stuff. Will recommend to others to use this branch.
Google
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Great customer service from Jerome
Much appreciated
Google
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Great customer service from Jerome
Much appreciated
Google
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Happy with this store. First time using storage. Thanks store manager SHAN
Google
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Happy with this store. First time using storage. Thanks store manager SHAN
Google
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Happy with services from Manager SHAN.
Google
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Happy with services from Manager SHAN.
Google
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Store manager Shan was just brilliant. Great prices, very secure and great access hours.
Google
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Store manager Shan was just brilliant. Great prices, very secure and great access hours.
Google
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Great service from Jerome. Really appreciate his ethic.
Google
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Great service from Jerome. Really appreciate his ethic.
Google
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Great service from Jerome today! 👍
Google
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Great service from Jerome today! 👍
Google
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Good service from Jerome.
Google
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Good service from Jerome.
Google
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Jerome great services
Google
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Jerome great services
Google
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Jerome
Google
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Jerome
Google
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Shan - amazing! Helped me on really short notice. Very grateful!
Google
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Shan - amazing! Helped me on really short notice. Very grateful!
Google
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SHAM is an incredible man., so helpful , sunny disposition. A pleasure to be served by. Can not enough for you.
Google
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SHAM is an incredible man., so helpful , sunny disposition. A pleasure to be served by. Can not enough for you.
Google
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Thank you Jamil for explaining everything and answering my questions over the phone as it is my first time using a storage unit, I really appreciate it!
Google
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Thank you Jamil for explaining everything and answering my questions over the phone as it is my first time using a storage unit, I really appreciate it!
Feefo
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Surprisingly helpful professional

Shan, the manager, couldn't have been more considerate of my current disability due to my having only recently had a total hip replacement operation... his focus, clearly from a position of actually caring, was to accommodate me with the least difficulty and danger to myself, which was appreciated more than I can say. He certainly went the extra mile, while always most professional, efficient, and amiable.
Google
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Fantastic service, thank you to jermone for all of his help. Very much appreciated and would definitely recommend.
Google
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Fantastic service, thank you to jermone for all of his help. Very much appreciated and would definitely recommend.
Google
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Safest self-storage place and very well organized
Google
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Safest self-storage place and very well organized
Google
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Shan, the store manager and Jerome were both super-helpful in the hiring of my additional unit at Shurgard Greenford Roundabout. First class, friendly, efficient service and I would recommend to anybody who requires a secure storage unit.
Google
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Shan, the store manager and Jerome were both super-helpful in the hiring of my additional unit at Shurgard Greenford Roundabout. First class, friendly, efficient service and I would recommend to anybody who requires a secure storage unit.
Google
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We had a problem with the locker, which I can’t plug key into it. The staff Jerome who helped me nicely, changed the locker. We appreciate it.
Google
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We had a problem with the locker, which I can’t plug key into it. The staff Jerome who helped me nicely, changed the locker. We appreciate it.
Google
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Came in for some boxes and was helped by the store manager Shan. He was very welcoming and knowledgeable and even offered to show me a storage unit which I may need in the future. His customer service was second to none. Thank you Shan, keep it up!
Google
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Came in for some boxes and was helped by the store manager Shan. He was very welcoming and knowledgeable and even offered to show me a storage unit which I may need in the future. His customer service was second to none. Thank you Shan, keep it up!
Google
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Great place to store your goods, safe and secure. Thanks Store Manager SHAN.
Definitely recommended!
Google
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Great place to store your goods, safe and secure. Thanks Store Manager SHAN.
Definitely recommended!
Google
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I just want to say THANKS!
Today I received a very helpful service from one of the Shurgard staff member name Jerome, at the Greenford branch.
Google
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I just want to say THANKS!
Today I received a very helpful service from one of the Shurgard staff member name Jerome, at the Greenford branch.
Google
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Fast amazing service short time short notice very good company good guys Jerome helpful
Google
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Fast amazing service short time short notice very good company good guys Jerome helpful
Google
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Shan and Jerome are very helpful,patient and professional.
We will stay using their service because of them.Thumbs up for their services
Google
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Shan and Jerome are very helpful,patient and professional.
We will stay using their service because of them.Thumbs up for their services
Feefo
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Does what it says on the tin!

Very efficient and smooth service.
Helpful and able staff. Thank you.
Google
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Great service by Jerome. Quick and Straight forward and answered all my questions. Thanks
Google
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Great service by Jerome. Quick and Straight forward and answered all my questions. Thanks
Feefo
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SHAN was outstanding in terms of customer service.

SHAN was outstanding in terms of customer service. With all the stress of moving, having a knowledgable professional to hand, who seems to genuinely care about your experience, makes all the difference. Thank you Shan!
Google
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Was served by Shan in the transition to a larger unit. He was really helpful in finding us the unit that suited our needs perfectly and we couldn't have asked for better customer service.
Google
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Was served by Shan in the transition to a larger unit. He was really helpful in finding us the unit that suited our needs perfectly and we couldn't have asked for better customer service.
Google
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Thank you Store Manager Shan, excellent service, good clean site
Google
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Thank you Store Manager Shan, excellent service, good clean site
Google
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A special thank you to Shan, Store Manager at Greenford. We had a difficult house move recently, as it followed soon after Stephen's total hip replacement. It was exacerbated by a mechanical problem at the storage unit. We weren't happy and expected an argument, but found store manager SHAN to be understanding, professional, personable and considerate. He offered a solution that resolved the situation.
We couldn't fault Shan and are happy to give him a 5 star rating.

Marilyn and Stephen
Google
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A special thank you to Shan, Store Manager at Greenford. We had a difficult house move recently, as it followed soon after Stephen's total hip replacement. It was exacerbated by a mechanical problem at the storage unit. We weren't happy and expected an argument, but found store manager SHAN to be understanding, professional, personable and considerate. He offered a solution that resolved the situation.
We couldn't fault Shan and are happy to give him a 5 star rating.

Marilyn and Stephen
Feefo
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Good service overall however had an issue as i had no access to the unit and had paid for a man with a van and to rearrange for next day and hire the van overnight.
No one has come back to me on compensation as this was Shugards fault.
Still waiting on a reply after emailing twice.
Nisheen Daya
Thank you Shurgard - Greenford for responding back regarding my case. Shan has been great manage to assist with the extra costs for the inconvenience caused accessing the storage unit. Fast and efficient getting back to me and would definitely recommend them! 4/19/2021 10:27:08 PM
Sophie Klem
Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. 4/19/2021 8:26:35 AM
Google
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Thanks store manager Shan. Excellent price and service!
Google
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Thanks store manager Shan. Excellent price and service!
Feefo
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Great service , Highly Recommended

Excellent service and willing to help, even when I interrupted your break. Highly recommended
Feefo
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Poor infrastructure on IT, system shutdown

Rented a Van, hired to people and loaded complete load which meant to be taken to storage and only to find out that there is complete system shutdown! Loss of money on my first day experience with the service and customer support wasn’t any helpful to support the situation! Overall, first day experience was very poor
Kulmie Ismail
I had a resolution to my troubles which I am happy with! the Store Manager was very helpful in provide the reason and issue to the problem and also finding a compromise for my losses which I am very happy with. The level of service received was excellent, thank you Shuregard as this bring back the level of trust again which I expected from the company . 4/8/2021 3:22:40 PM
Marie-Christine U
Hi. We are very sorry to hear you didn't have a positive experience at Shurgard.
We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.
4/7/2021 10:09:16 AM
Anonymous
Feefo
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Easy to get to & great customer service

Shan was very helpful.
Google
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Called today to reserve a unit and Jamil was very helpful, even when I realised I’d called the wrong branch. He still processed the inquiry and helped me out.
Great customer service
Google
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Called today to reserve a unit and Jamil was very helpful, even when I realised I’d called the wrong branch. He still processed the inquiry and helped me out.
Great customer service
Google
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Thank you store manager Shan. Very helpful and easy to set up unit
Google
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Thank you store manager Shan. Very helpful and easy to set up unit
Google
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Jerome was super helpful in securing me a cheaper storage unit than in central London - he was kind, polite, and honest - especially during a stressful time with moving
Google
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Jerome was super helpful in securing me a cheaper storage unit than in central London - he was kind, polite, and honest - especially during a stressful time with moving
Google
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Amazing Service from Shan
Google
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Amazing Service from Shan
Google
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Shan was very helpful & was very easy to setup. Good easy to get to location
Google
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Shan was very helpful & was very easy to setup. Good easy to get to location
Google
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Jerome was very helpful and made my day much easier using Shurgard’s self storage set up and facilities. Thanks!
Google
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Jerome was very helpful and made my day much easier using Shurgard’s self storage set up and facilities. Thanks!
Google
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Shan was amazing, so helpful and made the experience so easy. I really recommend Shurgard Greenford. There prices are also very competitive.
Google
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Shan was amazing, so helpful and made the experience so easy. I really recommend Shurgard Greenford. There prices are also very competitive.
Google
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Jamil Was very informative and very helpful.
Google
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Jamil Was very informative and very helpful.
Google
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Somood is a nice guy he knows how to explain everything perfectly.
Google
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Somood is a nice guy he knows how to explain everything perfectly.
Google
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Organised a unit today and very happy with the service. Shan the store manager couldn’t have been more helpful. Very professional while being friendly and clear about the details of renting the unit. Excellent.
Google
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Organised a unit today and very happy with the service. Shan the store manager couldn’t have been more helpful. Very professional while being friendly and clear about the details of renting the unit. Excellent.
Google
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Great service from Shan
Google
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Great service from Shan
Feefo
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Very good

Best customer service. And the storage is pretty affordable.
Google
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Needed a storage unit at short notice and appreciated the efficient, informative and friendly service offered by Jerome. I'm that customer who asks two dozen questions, and Jerome didn't seem irritated by this at all. I want to find a fault, but I truly can't.
Google
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Needed a storage unit at short notice and appreciated the efficient, informative and friendly service offered by Jerome. I'm that customer who asks two dozen questions, and Jerome didn't seem irritated by this at all. I want to find a fault, but I truly can't.
Google
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Brilliant facilities, very clean and tidy.

Very easy process of reservation through to completing and moving in.

Staff are very friendly and always willing to help.

Jerome was especially helpful, courteous, efficient and a great representative of Shurgard.

This site sets the standard for all Shurgards.
Google
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Brilliant facilities, very clean and tidy.

Very easy process of reservation through to completing and moving in.

Staff are very friendly and always willing to help.

Jerome was especially helpful, courteous, efficient and a great representative of Shurgard.

This site sets the standard for all Shurgards.
Google
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Thank you Store manager Shan, excellent service. Will recommend.
Google
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Thank you Store manager Shan, excellent service. Will recommend.
Google
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Shan at Shurgard in Greenford has been really helpful. In fact the whole team have been very professional and helpful with my storage unit contract & purchasing of packing materials. Thank you.
Google
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Shan at Shurgard in Greenford has been really helpful. In fact the whole team have been very professional and helpful with my storage unit contract & purchasing of packing materials. Thank you.
Google
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First time using storage, was assisted by store manager SHAN. He was extremely helpful in answering my questions and I had lots!
Clean locker, clean site and looks very secure. So far so good. Highly recommended.
Google
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First time using storage, was assisted by store manager SHAN. He was extremely helpful in answering my questions and I had lots!
Clean locker, clean site and looks very secure. So far so good. Highly recommended.
Anonymous
Feefo
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Helpful and Timely Service

Jerome was really helpful and worked to help me secure my storage unit in a timely manner.
Google
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Jamil was very helpful and cooperative. Greatly appreciated!!
Google
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Jamil was very helpful and cooperative. Greatly appreciated!!
Google
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Jamil got in touch rapidly after I left a reservation the website, to sort out my storage requirments. He talked me through the process and was very clear. All my concerns/queries were addressed and made for a pleasant experience. I'm an email person and so far he has been very quick to reply. Nothing is too much trouble it seems.

On the day, Jerome completed all the formalities, and despite a sudden rush of customers, stayed calm and was all good. I didn't feel rushed at all and he took the time to answer all of my queries.

Jamil and Jerome were very friendly and so far so good. I would not hesitate recommending Shurgard to my friends and family. Just need to find the time to actually use it.

Cheers guys!
Google
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Jamil got in touch rapidly after I left a reservation the website, to sort out my storage requirments. He talked me through the process and was very clear. All my concerns/queries were addressed and made for a pleasant experience. I'm an email person and so far he has been very quick to reply. Nothing is too much trouble it seems.

On the day, Jerome completed all the formalities, and despite a sudden rush of customers, stayed calm and was all good. I didn't feel rushed at all and he took the time to answer all of my queries.

Jamil and Jerome were very friendly and so far so good. I would not hesitate recommending Shurgard to my friends and family. Just need to find the time to actually use it.

Cheers guys!
Google
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Jerome was lovely on the phone - super helpful and clear, with very transparent payment plans. Would recommend to any friends or family.
Google
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Jerome was lovely on the phone - super helpful and clear, with very transparent payment plans. Would recommend to any friends or family.
Feefo
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The best in every aspect

Very good service and very helpful staff
Products We buy always best quality and cheapest in the market
Anonymous
Feefo
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Brilliant facilities and staff.

Easy and fast process, very friendly staff and very clean facilities.
Easy access and great access hours.
Jamil was great and very clear and thorough.
Google
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Wonderful service from Jamil, with kindness and patience. Sorted out everything I needed.
Google
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Wonderful service from Jamil, with kindness and patience. Sorted out everything I needed.
Google
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I Just want to say this was my first time having a interaction with Shurgard. I spoke with Shan who really exemplifies Shurgard.

We had a issue which really had given us a lot of stress and he really went above and beyond help facilitate a applicable solution going as far as to reach out to the district manager to obtain verification.

I just want to say thank you to him for acting in a timely and professional manor and really hope that your mangers give you the call out you deserve.

Thank you once more Shan.

Best,

Josiah
Google
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I Just want to say this was my first time having a interaction with Shurgard. I spoke with Shan who really exemplifies Shurgard.

We had a issue which really had given us a lot of stress and he really went above and beyond help facilitate a applicable solution going as far as to reach out to the district manager to obtain verification.

I just want to say thank you to him for acting in a timely and professional manor and really hope that your mangers give you the call out you deserve.

Thank you once more Shan.

Best,

Josiah
Google
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I would like to express my deep appreciation to Shan for the courteous way in which he dealt with
our enquiry about renting a Storage Unit at Deptford. He was polite and answered all the points we raised
and gave us the best deal that was offer.

I would like you to pass on my thanks to Shan.
Google
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I would like to express my deep appreciation to Shan for the courteous way in which he dealt with
our enquiry about renting a Storage Unit at Deptford. He was polite and answered all the points we raised
and gave us the best deal that was offer.

I would like you to pass on my thanks to Shan.
Google
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Jamil.
Was extremely helpful and made everything clear, I will have no problems in recommending Shurgaurd to friends and family
Google
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Jamil.
Was extremely helpful and made everything clear, I will have no problems in recommending Shurgaurd to friends and family
Google
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Jerome high quality services
Google
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Jerome high quality services
Google
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Thank you Jerome for helping go out if his way and partially fix a broken lock system just now on my unit. Very prompt help from the young lad. Only been here a month he told me! Thank you.
Google
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Thank you Jerome for helping go out if his way and partially fix a broken lock system just now on my unit. Very prompt help from the young lad. Only been here a month he told me! Thank you.
Feefo
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Shan the manager was extremely friendly and helpful, replying to my online enquiry very quickly ensuring I will use Shurgard in the future
Google
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Bought a storage unit here today, got lovely service and explanation by Jerome. Extremely helpful, made our moving experience quite easy
Google
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Bought a storage unit here today, got lovely service and explanation by Jerome. Extremely helpful, made our moving experience quite easy
Google
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Shan good service thank you
Google
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Shan good service thank you
Feefo
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Shurgard is Excellent, Available, Affordable and Accessible. Security good

Yes definitely, the staff are excellent in customer service and supportive.
The space is clean and easy access and secured
Google
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First class service provided by Jamil. Extremely professional and a credit to Shurgard. Would highly recommend.
Google
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First class service provided by Jamil. Extremely professional and a credit to Shurgard. Would highly recommend.
Google
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Shan was very helpful indeed. Excellent service
Google
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Shan was very helpful indeed. Excellent service
Google
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Very good customer service from new store manager Shan, will definitely recommend using this branch and company for storage. We have been using Shurgard for years now and we are very pleased with how they run the store.
Google
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Very good customer service from new store manager Shan, will definitely recommend using this branch and company for storage. We have been using Shurgard for years now and we are very pleased with how they run the store.
Google
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Served by Jamil very helpful, process was very smooth. Would definitely recommend Shurgard for any storage solution! Brilliant service thank you!
Google
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Served by Jamil very helpful, process was very smooth. Would definitely recommend Shurgard for any storage solution! Brilliant service thank you!
Google
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Jamil was super helpful and made the whole process so much easier. I am very happy with the service and would recommend to anybody.
Google
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Jamil was super helpful and made the whole process so much easier. I am very happy with the service and would recommend to anybody.
Google
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I needed storage space for a move, and got in contact with Shan at Shurgard, Greenford. He was very courteous, helpful, knowledgeable, and answered all my questions - would definitely recommend him and Shurgard for storage solutions.
Google
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I needed storage space for a move, and got in contact with Shan at Shurgard, Greenford. He was very courteous, helpful, knowledgeable, and answered all my questions - would definitely recommend him and Shurgard for storage solutions.
Google
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Excellent service at the Greenford location by store manager Shan.
COVID precautions in place and will defo recommend this branch to my friends and family
Google
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Excellent service at the Greenford location by store manager Shan.
COVID precautions in place and will defo recommend this branch to my friends and family
Google
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I was served today by Jamil who was patient, courteous, attention to detail
and extremely patient with answering all our questions. You could not get a better staff with these excellent skills.
Great customer service.
Google
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I was served today by Jamil who was patient, courteous, attention to detail
and extremely patient with answering all our questions. You could not get a better staff with these excellent skills.
Great customer service.
Google
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Excellent customer service from Jamil, great communication skills. Keep up buddy.
Google
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Excellent customer service from Jamil, great communication skills. Keep up buddy.
Google
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Very good service from store manager shan. Thank you
Google
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Very good service from store manager shan. Thank you
Google
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Excellent service from store manager shan.
Very helpful and polite. Will use again
Google
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Excellent service from store manager shan.
Very helpful and polite. Will use again
Google
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Thanks to Jamil for his service! Top lad working at the Greenford branch. Handled everything for me perfectly.
Google
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Thanks to Jamil for his service! Top lad working at the Greenford branch. Handled everything for me perfectly.
Google
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brilliant service! Thank you very much! I was served by a gentleman by name of Jamil! Thanks alot will definitely recommend to family & friends. Never been to a storage unit before so it was very interesting to see!
Google
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brilliant service! Thank you very much! I was served by a gentleman by name of Jamil! Thanks alot will definitely recommend to family & friends. Never been to a storage unit before so it was very interesting to see!
Feefo
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Excellent storage highly recommended

Excellent customer service ,good size storage with flexible options. Friendly staff.
Google
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Thanks to Shurgard team at Greenford. Spoke with Jamil and the information he provided was clear and concise. Exceptional customer service! Thanks mate! Will highly recommend this place to friends and family.
Google
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Thanks to Shurgard team at Greenford. Spoke with Jamil and the information he provided was clear and concise. Exceptional customer service! Thanks mate! Will highly recommend this place to friends and family.
Google
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Kate did an amazing job at really understanding my needs. She was warm and competent. I'm really impressed at the deal she was able to find for me as it beats the competition in every way! Fabulous job Kate & Thank you!
Google
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Kate did an amazing job at really understanding my needs. She was warm and competent. I'm really impressed at the deal she was able to find for me as it beats the competition in every way! Fabulous job Kate & Thank you!
Google
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fantastic service from Shan. Everything was sorted before we arrived and came to check everything was OK later. very friendly and helpful.
Google
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fantastic service from Shan. Everything was sorted before we arrived and came to check everything was OK later. very friendly and helpful.
Google
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very happy with services from the store manager Shan, he dealt with my query very professionally in a timely manner. i thank him for all his support.
Google
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very happy with services from the store manager Shan, he dealt with my query very professionally in a timely manner. i thank him for all his support.
Google
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thank you Jamil & Shan, very helpful even during these crazy times. Highly recommended thanks you Shurgard Greenford and staff
Google
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thank you Jamil & Shan, very helpful even during these crazy times. Highly recommended thanks you Shurgard Greenford and staff
Google
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big big thanks to Jamil who helped me out a lot and took time out to show me different sized units as I was not familiar with them. Thanks for taking time out of your busy day! Big shout out to Shan as well, expert advice and very friendly. Thank you very much lads!
Google
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big big thanks to Jamil who helped me out a lot and took time out to show me different sized units as I was not familiar with them. Thanks for taking time out of your busy day! Big shout out to Shan as well, expert advice and very friendly. Thank you very much lads!
Google
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Excellent customer service by Jamil. From a simple call of packing materials, he invited me to come down and have a look at the size boxes they provide. Due to the pandemic he still managed to show me the boxes from standing in the office keeping a safe distance! Thank you very much!
Google
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Excellent customer service by Jamil. From a simple call of packing materials, he invited me to come down and have a look at the size boxes they provide. Due to the pandemic he still managed to show me the boxes from standing in the office keeping a safe distance! Thank you very much!
Google
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professional and excellent service, would highly recommend, Jamil kept a safe distance and also handled my cash through the letterbox with PPE. He is also very funny and enthusiastic. Thank you and keep up the good work!
Google
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professional and excellent service, would highly recommend, Jamil kept a safe distance and also handled my cash through the letterbox with PPE. He is also very funny and enthusiastic. Thank you and keep up the good work!
Anonymous
Feefo
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Kate at Greenford was kind, patient and very helpful

From the first call to arrival on site for the first time, it was simple and straightforward
Google
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Good for self storage. But lacking some facilities, which they cut out for the safety precautions. Friendly staff.
Google
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Good for self storage. But lacking some facilities, which they cut out for the safety precautions. Friendly staff.
Google
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Great service from Josh. Boy's a gent
Google
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Great service from Josh. Boy's a gent
Google
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Google
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Google
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Just want to say big thanks to Kate and josh at shurgard storage . Very helpful and and friendly team

Regards
Andrew lift engineer
Google
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Just want to say big thanks to Kate and josh at shurgard storage . Very helpful and and friendly team

Regards
Andrew lift engineer
Anonymous
Feefo
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Very helpful and professional

Very friendly, personal and stress-free service. They really check out what your needs are and are very supportive. I would highly recommend this self storage facility above others because of this.
Feefo
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Very helpful recommended !!!
Google
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Mandy excellent service. Took new unit.
Google
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Mandy excellent service. Took new unit.
Google
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Excellent service. From initial call with Josh to coming into the office and meeting Akash and Kate who showed us various options re sizes that would best suit our needs. Kate was so nice, really made what is a stressful situation much less stressful. Really appreciated her enthusiasm and thorough explanation about the service. Would highly recommend 😊
Google
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Excellent service. From initial call with Josh to coming into the office and meeting Akash and Kate who showed us various options re sizes that would best suit our needs. Kate was so nice, really made what is a stressful situation much less stressful. Really appreciated her enthusiasm and thorough explanation about the service. Would highly recommend 😊
Google
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I was attended by Akash (if I remember well the name). He was definitely very cordial and explained all in a detailed and patient way and a friendly manner.
Google
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I was attended by Akash (if I remember well the name). He was definitely very cordial and explained all in a detailed and patient way and a friendly manner.
Google
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good storage facility, easy to get around
Google
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good storage facility, easy to get around
Google
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Kate provide me excellent guidance and service, offers great price as well, highly recommend for store your stuff.
Google
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Kate provide me excellent guidance and service, offers great price as well, highly recommend for store your stuff.
Anonymous
Feefo
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- Good welcome gestures
- Enough trolleys to move things to the store room.
- Good starting price for the storage which is good value for money.
- late night access hour which is good as well.
Google
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Great service, all went very smooth, very clear instructions, special thanks to Kate and her colleagues Josh and Akash!!
Google
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Great service, all went very smooth, very clear instructions, special thanks to Kate and her colleagues Josh and Akash!!
Google
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Kate
One of the best and most helpful smiley member of staff that you work with at the store
Happy to be there and being served with lovely staff
Google
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Kate
One of the best and most helpful smiley member of staff that you work with at the store
Happy to be there and being served with lovely staff
Google
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I WAS GREATED WITH THE HANDLING AND HELP GIVEN BOXES BIG AND CLEAN
Google
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I WAS GREATED WITH THE HANDLING AND HELP GIVEN BOXES BIG AND CLEAN
Google
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Great storage facility with friendly and very helpful staff.
Google
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Great storage facility with friendly and very helpful staff.
Google
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Just bought somes boxes from the branch and recieved great customer service! would recommend.
Google
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Just bought somes boxes from the branch and recieved great customer service! would recommend.
Google
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Amazing service by akash, josh and Kate. They made the whole experience less stressful
Google
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Amazing service by akash, josh and Kate. They made the whole experience less stressful
Feefo
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Very friendly and efficient service, good parking & easy access to storage.

All prices and storage options displayed on website without the need for quotes, easy to reserve and flexible rentals.
Google
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Google
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Google
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Google
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Google
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Great customer service! Would recommend Josh he was very helpful!
Google
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Great customer service! Would recommend Josh he was very helpful!
Google
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received great service from Josh. Would recommend!
Google
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received great service from Josh. Would recommend!
Google
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Great Customer Service! Thank you Josh
Google
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Great Customer Service! Thank you Josh
Google
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Google
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Google
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Excellent service from Mandy and Josh.
Google
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Excellent service from Mandy and Josh.
Google
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lovely
Google
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lovely
Google
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Mandy is really lovely person she provided really good services and solved everything
Google
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Mandy is really lovely person she provided really good services and solved everything
Google
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I am very happy the service Mandy and Josh give to me today! They were very helpful and kindness!
Google
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I am very happy the service Mandy and Josh give to me today! They were very helpful and kindness!
Google
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Google
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Google
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thank you mandy for good service.
Google
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thank you mandy for good service.
Google
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Thank you Josh for answering my queries and for the great service!
Google
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Thank you Josh for answering my queries and for the great service!
Google
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Mandy was absolutely amazing, so respectful, helpful and friendly (not like some of the staff that I have encountered in other Shugard’s). Absolutely amazing member of staff and a credit to Shugard. Deserves a pay rise or at the very least a expression of gratitude from her bosses!!
Google
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Mandy was absolutely amazing, so respectful, helpful and friendly (not like some of the staff that I have encountered in other Shugard’s). Absolutely amazing member of staff and a credit to Shugard. Deserves a pay rise or at the very least a expression of gratitude from her bosses!!
Google
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Great service from Josh and Mandy.Keep up the good work.
Google
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Great service from Josh and Mandy.Keep up the good work.
Google
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Good quick service from Josh and Mandy.
Google
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Good quick service from Josh and Mandy.
Google