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Shurgard Forest Hill customer reviews

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Customer reviews

Date
Rating
Feedback
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Great helpful staff, explained everything very clearly
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Excellent service!!

Hi storage unit was right by the lift, my access code to work perfectly. I came in with my delivery man and went straight up into my unit everything was swift and professional. I receive my lock and was out of my storage unit with everything packed up in Leston half an hour. I really appreciate the service. Thank you Shurgard.
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The service was was good, friendly and helpful staff.

Yes, I would recommend Shugard and would use them again.
Anonymous
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Nice facility!

The facility is clean and the customer service was good. The instructions to exit the facility was a bit ambiguous, but overall a reasonably professional service.
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Top service

The floating manager was fab u los really informative at a pace that could be understood ,great service
Anonymous
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Would recommend

I found Wesley an Ashley to be super helpful. The paperwork was a bit much but I think that would be the same anywhere. Easy access 24/7 and good customer service
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Staff very polite and friendly and efficient
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Customer care was beautiful with Asherly
Anonymous
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Thank You

Excellent service in house - changed unit size when it was too small, kind, friendly and polite. Only issue was getting a total quote prior to booking, even after ordering total price was not accurate.
Anonymous
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Excellent service - clear, quick and effective. Thank you!
Anonymous
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Great storage

Very friendly and helpful store staff and a good price. Site very clean too!
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Great Staff!!

Provided great service. Staff very friendly, flexible. Good promotional offer for first month. I was very pleased!
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Tim from forest hill was amazing with his customer service
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Great clean facilities, friendly adequate staff. Height restriction for vehicles. Luton van doesn’t fit. Normal extended top van fits fine. Clear rules. Great convenient place!
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Good customer service.

The person who served me communicated very well and was pleasant to deal with.
Anonymous
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Great service

Fast and friendly service
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Easy to use secure storage facility

Lovely helpful staff (Tim) who explained everything so nicely.
Anonymous
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Secure. Clean environment. Helpful staff.

Place is clean. Access straightforward and secure.
Anonymous
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Excellent

The guy that attended to me was very pleasant, polite and professional.
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Great customer service, very fast and polite.
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Cheerful friendly and efficient staff

Explained everything clearly, calmly and professionally, were helful with advice and overall a very pleasant experience
Anonymous
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The person that dealt with me was not very customer friendly and if I had not dealt with shurgard before I probably would never have used the storage because he just turned me off with his mannerism to be honest and each time I've gone to the store I'm hoping that he isn't in that day so that I don't have to speak to him
Ann D.
Hello, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. Thanks again for choosing Shurgard.
9/04/2018 7:29:48
Anonymous
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Very convenient.

Great service and convenient storage system.
* Promotion conditions.
Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.
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