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Shurgard Forest Hill customer reviews

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Customer reviews

Date
Rating
Feedback
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Fa

Fantastic customer service. Storage facility was very satisfying.
Anonymous
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Excellent

Yes. Highly recommended.
Anonymous
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Bad! and as you know the GDPR is an important matter which Shurgard clearly don't take seriously. I asked never be contacted by any means except if the place is on fire! ie/ real emergency.. but you have the eye to email and call and disturb me.
Sophie K
Hello. We know that using storage often comes at times of change in peoples lives. Our staff are sensitive to this and try to give each customer a positive storage experience. We are sorry to read you did not feel appreciated as a customer and you might have felt disturbed byus contactingyouand will share your feedback with our store team and we will look into this to understand why we attempted to contact you. We hope you're having a positive storage experience at Shurgard and thank you for sharing your comments. 8/2/2019 5:48:13 AM
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Friendly and helpful staff
Anonymous
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Friendly and timely service
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Great customer service from Mickael, very helpful
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Very helpful and informative staff.
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shurgard is clean secure with helpful polite staff and has the best offers
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Great helpful staff, explained everything very clearly
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Excellent service!!

Hi storage unit was right by the lift, my access code to work perfectly. I came in with my delivery man and went straight up into my unit everything was swift and professional. I receive my lock and was out of my storage unit with everything packed up in Leston half an hour. I really appreciate the service. Thank you Shurgard.
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The service was was good, friendly and helpful staff.

Yes, I would recommend Shugard and would use them again.
Anonymous
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Nice facility!

The facility is clean and the customer service was good. The instructions to exit the facility was a bit ambiguous, but overall a reasonably professional service.
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Top service

The floating manager was fab u los really informative at a pace that could be understood ,great service
Anonymous
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Would recommend

I found Wesley an Ashley to be super helpful. The paperwork was a bit much but I think that would be the same anywhere. Easy access 24/7 and good customer service
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Staff very polite and friendly and efficient
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Customer care was beautiful with Asherly
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Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.
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