Suraj Gogar
26-02-2021
Google
Great customer service by Mathews. I’m moving my house and needed some storage place and Shurgard it is!. He patiently explained the process and listened to my requirements thus suggesting me the storage size to meet them. Thank you
Ariana Ciuca
25-02-2021
Google
Thanks very much to the entire Shurgard team, Mathews particularly, who has been very prompt in making the changes I’ve needed for the new storage changes I’ve required last minute.
Very happy in using your facilities, thank you!
S
25-02-2021
Google
Very helpful and efficient service
MUSTYuno
24-02-2021
Google
Both fellas are absolutely amazing service to the company
STEVE LANGLEY
24-02-2021
Google
Ekaterina Andreeva
23-02-2021
Google
Yasmin Tweed
22-02-2021
Google
estelle ankrah
22-02-2021
Google
Matthew was really helpful in finding the best space for my stuff and price, great customer service !
mahammad raza
19-02-2021
Google
Sanket gave me the best service I could have asked for, I have spoken to 5 companies in 3 days and he's been the best by far.
Jennifer Davis
18-02-2021
Google
Mathews at Shurgard Neasden provided an excellent service when I emailed my moving date and wanted to give notice. Very polite and helpful, prompt attention - a credit to Shurgard. Lovely company.
June Turner
17-02-2021
Google
carlos tomazinho
17-02-2021
Google
Sara Abbas
16-02-2021
Google
Michael was very helpful and polite, and answered all my questions.
Chris D
15-02-2021
Google
Super easy and efficient to get set up with a storage locker the same day, despite COVID restrictions. Michael was very helpful and informative throughout.
Arionela& Alfons
15-02-2021
Google
We build
13-02-2021
Google
Great service, helpful staff Sangeet
Marina Cicionesi Jansson
13-02-2021
Google
Kolawole Omosaiye
11-02-2021
Google
I had to wait an hour for the storage open my space when I was told 6am
Anonymous
09-02-2021
Feefo
I had to wait an hour for the storage open my space when I was told 6am
I waited for an hour before my space could be open when I was told it will be available at 6am, which did affected my plans for the day, However Samira gave me a wonderful service with an excellent customer service. Also the gentle Man I meet the next was great too, he told me he left a note for the space to be open but obviously someone was too lazy to do their job. Apart from the misunderstanding and the delay I still rate you 5 stars.
Naqib Khail
03-02-2021
Google
val fearon
19-01-2021
Google
Brilliant efficiency & customer service from Michael. A straightforward and simple process to book, pay, etc andwas sorted within 30 minutes ....thats a good service!
Neelesh Sonawane
16-01-2021
Google
Pascal Smadja
14-01-2021
Google
Adam St Patrick
13-01-2021
Google
Amazing customer service and staff very knowledgeable especially a young gentleman named Sanket, he really made the transaction run smoothly.
Forest Hill Shurgard- good service, secure and easy to use
Anonymous
12-01-2021
Feefo
Forest Hill Shurgard- good service, secure and easy to use
Ross who helped us to get our storage unit set up in Forest Hill was excellent- friendly and helpful. The customer service team that we reserved the unit with were also very good. The unit was clean and seemed secure, the code on the entry doors and lift also made us feel that the place was relatively secure. Having to give two weeks notice is the only slight annoyance, obviously it would be great to be able to cancel the contract at shorter notice.
Daniela Tripon
10-01-2021
Google
Thank you Michael for your great customer service! Thank you for such a smooth transfer! All the best to the great team!
shugirthan amirthalingam
09-01-2021
Google
Thank you Michael really great customer service
swapnil patel
08-01-2021
Google
Excellent service and all staff is very nice and also good nature.....thanks you😊
Sarah Vincent
06-01-2021
Google
Sanket was really helpful, thanks!
Mary Thompson
05-01-2021
Feefo
Good service
Nadine McManus
04-01-2021
Google
Samantha Greenaway-Brown
30-12-2020
Google
Feel safe and to staff is lovely and to I can go in when no one is on site
Anonymous
22-12-2020
Feefo
Feel safe and to staff is lovely and to I can go in when no one is on site
Best storage
Teha See
21-12-2020
Google
Hi. Sanket was very helpful and made it easy for me to choose to book a storage with Shurgard. Thank you again!
Sam Mercer
10-12-2020
Google
Abdirashid Abdillahi
08-12-2020
Google
(Translated by Google) we have
(Original)
Kemi
Sammy Dice
08-12-2020
Google
Paul Pettit
08-12-2020
Google
Jeno Bondarenko
30-11-2020
Google
Michael was very helpful. Nice service. Provided all information and explained me everything.
Istahil Farah
30-11-2020
Google
Sanket is helpfull
H Abdullah
30-11-2020
Google
Kemi and Michael were very helpful and easy to talk to. Very pleased with the service.
Hamid lannabi
29-11-2020
Google
Kemi ,very helpful, great customer service ,smiling all time thx
Patrica C
27-11-2020
Feefo
Excellent customer service from Semira, really appreciate her assistance and clear outline of the options.
david h6a
27-11-2020
Google
Laura Scanlon
26-11-2020
Google
Micheal was extremely helpful and professional, top service would recommend.
Good service, friendly first contact, helpful, good valve.
Anonymous
24-11-2020
Feefo
Good service, friendly first contact, helpful, good valve.
Good firs contact, friendly, helpful.
Patrick Mpoyi
21-11-2020
Google
Talab Hashim
21-11-2020
Google
Thank you Kemi fantastic service
احمد استكش
21-11-2020
Google
Great customer service thank you kemi
بهاء الدين حسن
21-11-2020
Google
Kemi excellent service
Anonymous
18-11-2020
Feefo
Amazing service received. I can't remember her name but very efficient and friendly.
PJ raste
17-11-2020
Google
Kemi was very helpful today.
Anonymous
17-11-2020
Feefo
Fantastic service. I can't fault them at all.
sandro scalabrini
14-11-2020
Google
Ibrahim Saleh Mamadi
13-11-2020
Google
Clive Franklin
13-11-2020
Google
love shurguard storage, flexible, friendly atmosphere , great space
Beverley Maxine Jones
11-11-2020
Feefo
love shurguard storage, flexible, friendly atmosphere , great space
Free and easy access to the unit, friendly staffs, the deal was good on the unit, the storage is clean and well maintained, the passages are wide to manouver the trolleys. The lighting is good
Pravin Darji
11-11-2020
Google
Very good service and nice people working there staff are very helpful. Number one
Federico Zinelli
10-11-2020
Google
I recommend Shurgard Neasden, very good service. Michael in particular was always ready to help out.
Alexandru Sion
09-11-2020
Google
(Translated by Google) we have
(Original)
Kemi
Adna Ali
07-11-2020
Google
Samer Fakhran
06-11-2020
Google
Thank you Kemi for your great help!
Rod Ferrarin
04-11-2020
Google
Alex Alex
03-11-2020
Google
Michael was amazing. Helped me find the right storage unit size and was very polite and kind.
XIXIXIXIXIXI XIXIXIXIXIXI
31-10-2020
Google
Urvashi Hughes
29-10-2020
Google
Sanket from neasden branch has been an enormous help. Thank you for everything
Homer Mano
28-10-2020
Google
Bulent Gokce
27-10-2020
Google
Excellent service by Michael and the team at shurguard Neasden. He is well presented, polite and always courteous. He is a credit to your organisation.
Joanne Hellier
27-10-2020
Google
Good experience from the start.
Sanket was very helpful and efficient.
clive hart
27-10-2020
Google
Michelle Eslao
25-10-2020
Google
Michael was super efficient and friendly. He showed me the unit I was allocated and when I asked for a bigger unit he did not hesitate to show me one that was more suitable for my needs. Really happy with the service provided by Michael.
Cyber_skull_2002 -Gaming
24-10-2020
Google
pat musangu
24-10-2020
Google
Susan Njuguna
24-10-2020
Google
Amazing customer service from Michael. Good information about the storage units and friendly staff.
Geo crz
22-10-2020
Google
Maan AL-Gailani
22-10-2020
Google
Nishant Patel
21-10-2020
Google
Nice and cheap place for personal storage big rooms nice lift service.and trolies and pump tuck available believe it's good.mr sanket nice and humble manager I had seen today nice to speak to u.thanks
Mohammed Safi
19-10-2020
Google
Count Von Trips
16-10-2020
Google
gourav jalan
16-10-2020
Google
Went to Neasden branch, kemi was nice, polite and really helpful, will highly recommend her.
Catalina Ardelean
11-10-2020
Google
Ramona Lorincz
10-10-2020
Google
Felipe Diego Santana Luiz
09-10-2020
Google
Stan Theman
08-10-2020
Google
Lukasz Rosalak
08-10-2020
Google
abilahi sadiya
08-10-2020
Google
I am so happy with Sanket's customer service he is very helpful
Mihalis Lapas
08-10-2020
Google
Excellent service provided by Kemi today
Christopher de Cruz
07-10-2020
Google
I would like to thank Shurgard for their service and support with the rent over this very difficult time. Also their staff member Sanket for his swift response and help.
Yours, Chris de Cruz
Paolo Andriulo
06-10-2020
Google
Sanket was great!
Shaukatali Pishori
04-10-2020
Google
Kimi was very helpful. Very lovely personality. She explained every detail of the contract in detail to me. Excellent service provided to me. I would be very happy to recommend Shurgard Self - Storage company because of of her courteous service extended to me. I would like to add she surely is a JEWEL for your company.
Sara Moscato
03-10-2020
Google
Jakhongir Ismailov
01-10-2020
Google
Homeira Gholizadeh
01-10-2020
Google
I was talking to Mr Sanket . He explained everything to me so good and I give him 5 star.
Francesca Ford
01-10-2020
Google
Sanket was extremely helpful thank you
Alex Grassi
01-10-2020
Google
Sanket at Shurgard Neasden was outstanding. Not only did he facilitate my storage needs, he found me a great deal. 5 star treatment and highly recommended.
Haris Sherzai
28-09-2020
Google
Tereza L Costa
24-09-2020
Google
Jonathan Gallagher
24-09-2020
Google
Sanket was extremely helpful and efficient.
Baba Mama
24-09-2020
Google
Excellent service thank you
Great staff and easy to use
Anonymous
23-09-2020
Feefo
Great staff and easy to use
Fantastic staff at the Forest Hill Shurgard, really helpful with getting me moved in and explaining everything. Would definitely recommend!
Sergiu Gaby
23-09-2020
Google
Ionut Tripon
20-09-2020
Google
jenniffer soriano hilton
20-09-2020
Google
Very good service from Michael
Saif Nassib
19-09-2020
Google
Great customer service. Michael in reception was very helpful and completed the works for me in a quick and professional manner. Excellent service.
Katherine Matthews
19-09-2020
Google
Good service from Michael - very helpful even when he was busy!
Agnelo Ferrao
17-09-2020
Google
Good Service from Micheal who showed me the facility and completed the paperwork quicky
Sidney Wharton
17-09-2020
Google
This unit is very nice and easy accessible Michael the staff at the front desk was very professional about his job and explained everything in a good and precise way which made it easy to understand.
Ayodele Biloni
15-09-2020
Google
Michael was excellent with service he provided
to me today. Well done keep it up.
Ucheju Izeogu
14-09-2020
Google
Nihal Eng
12-09-2020
Google
Sanket was very very helpful and answered all our questions very politely and patiently. He was very customer focused and had the ability to immediately make our minds to sign in to Shurgard without delay. We feel he is a vital link in the firm and has the potential to rise in his career. We would unhesitatingly recommend him to a senior position in you firm as he has the ability and drive to take on any responsible role. Our best wishes to him. People like him made our day very pleasant and we wish him all the very best.
Nihal Rajapakse - a customer from Sri Lanka
Rafał Mądry
11-09-2020
Google
Very friendly and helpful staff - everything has been explained very quickly and thoroughly and I could access the unit within minutes of my first visit at this storage place!
Tom Waw
11-09-2020
Google
Rita Aderneira
10-09-2020
Google
empire offers
10-09-2020
Google
Michael gave my partner and I great service today
Pauline Bent
10-09-2020
Google
Scott Adams
10-09-2020
Google
Sandra Luke
10-09-2020
Google
VASU DEVAN
09-09-2020
Google
Dorian Farrell
09-09-2020
Google
Anonymous
06-09-2020
Feefo
Friendly, helpful advice and service from safe. Clean, easy to use and access.
Tyler A
04-09-2020
Google
tracey-ann Gayle
04-09-2020
Google
Michael was great , very helpful ,very good customer service overall.
Iman Hafiz
03-09-2020
Google
MARVIN ASARE
29-08-2020
Google
I received GOOD customer service from Michael
Great staff
Julie Francis
28-08-2020
Feefo
Great staff
Seema was very helpful and attentive and the facility is very clean and well organised.
Fran Silva
27-08-2020
Google
Łukasz Leśniewski
22-08-2020
Google
(Translated by Google) we have
(Original)
Kemi
Dorsity Gardier
15-08-2020
Google
Very Good experience. Will use Shurgard again
Micin Ali
11-08-2020
Google
Thanks Shurgard and Semira you are an asset to this company
Jason` Morris
10-08-2020
Feefo
Thanks Shurgard and Semira you are an asset to this company
This is a very stressful time of my life I have a 20 year son doing his last year at Birmingham uni a diva daughter and I am moving into a flat which I am waiting to go through so you can imagine but 50 to 60 % of you’re customers are properly going through similar or something like or they just love Shurgard lol thanks to you’re one of you’re lovely staff Semira always smiling running up and down and helping customers and me I work for Range Rover and when I first started I was frightened rearranging cars and making sure there above first class standards for a range of customers foot ballers actors and so on so just to see SEMIRA smiling face is a big relief for a man coming up to his 50,s with a lot to sort out in my day to day duties for any one that has a 20 year old son and a 15 year old daughter will know the trials and tribulations I go through
Thanks again Semira hopefully you will be area manager some day .
D Dhary
09-08-2020
Google
I had a very good service from Micheal who help me nicely to book a small room in the Self -storage at Shurgard.
Thanks again
If you need storage for anything you have come to the right place Shurgard
Lortta Gordon
05-08-2020
Feefo
If you need storage for anything you have come to the right place Shurgard
Staff friendly helpful and services with a smile.
Storage space, clean tidy. Security good.
David Android
04-08-2020
Google
Omid. Fadakar
04-08-2020
Google
Michael is a very professional man👍
Jaymes Clark
03-08-2020
Google
Michael was polite and efficient during the check-in process.
Zoxx Kim
30-07-2020
Google
They are really nice guys, they show first the storage and after that they explain really nice and very clear.
Michel is very nice person and explain everything to me clear.
Josh Robertshaw
30-07-2020
Google
E Sotta
28-07-2020
Google
Great service from michael from neasden. Good cote best in the market. 15sqm is pretty big. The guy who answer the call was also very helpful
Michael Coules
27-07-2020
Google
Michael was Very professional in helping me find the right size storage for my need.
odette alcock
26-07-2020
Google
I recently received very good customer service from Michael
Jason Hendriksen
26-07-2020
Google
Ash Tam
25-07-2020
Google
Very friendly and handy,
Michael his really helped me.
Aaden Hersi
23-07-2020
Google
(Translated by Google) we have
(Original)
Kemi
Rajendra Oza
22-07-2020
Google
Kemi was very helpful and showed him the different size boxes they do and what boxes were on special offer.
Gave me time to decide what I needed.
Good parking space Available
STACEY JOHNS
22-07-2020
Google
(Translated by Google) we have
(Original)
Kemi
Rachel G
21-07-2020
Google
Kemi was particularly helpful. She provided a thorough explanation of the process to register with Shurguard and assisted every step of the registration as well as the practical process. Kemi was friendly, supportive and professional. Much appreciated Kemi!
Naim Hasani
20-07-2020
Google
I came in to buy some boxes and Michael was very helpful and he also saved me a lot of money as he told me about the volume discount on boxes he is the best and very hardworking he also helped me load them up in my car great service
Dr Jamshed Choudhury
16-07-2020
Google
Kemi was excellent and courteous in her service today i wish her best of luck and success
Robert Verdes
13-07-2020
Google
Adrian damian_adrian_ioan
12-07-2020
Google
Kemi is very efficient 😁
mike volpin
09-07-2020
Google
Fast delivery all good
GREAT job kima neasden
Alfi Jonas
08-07-2020
Google
Excellent service delivered by Kemi😁
Balázs Hubai
06-07-2020
Google
Kemi give me a great service!
Rihana Ghaffari
04-07-2020
Google
Thank you Kemi for your service!
Chante McDonald
03-07-2020
Google
Simon Doherty
01-07-2020
Google
Dated facility but the customer service is A*.
MASSIVE thanks to Michael. He is kind, respectful, professional and was incredibly helpful with my enquiries.
Highly recommend this storage because of their friendly staff.
Racquel Williams
30-06-2020
Google
(Translated by Google) we have
(Original)
Kemi
Mike Gluckman
30-06-2020
Feefo
Warm friendly staff. Very pleased. Pricing is a little complicated with unnecessary, mandatory extras they could just bake into one monthly fee but apparently all storage places are the same. Once you take time break it down its fine. Thanks
Antonello Iurato
30-06-2020
Google
I had an issue with a payment and Kemi very kindly help me out ! She’s very sweet and understanding ! Many thanks Kemi !
evelyn ani
30-06-2020
Google
(Translated by Google) we have
(Original)
Kemi
Really greatcustomer service.
Anonymous
29-06-2020
Feefo
Really greatcustomer service.
They were very helpful and the customer services best received in a long time from such a company.
Asmina R
29-06-2020
Google
(Translated by Google) we have
(Original)
Kemi
PASTOR MOISES ARAUJO LONDRES
29-06-2020
Google
Great service from Kemi & Michael 😁
GADinI
29-06-2020
Google
(Translated by Google) we have
(Original)
Kemi
Томас Санчев
27-06-2020
Google
(Translated by Google) we have
(Original)
kemi
Rivani Canedo
26-06-2020
Google
Very good customer service from Michael
Gyongyi Batai
26-06-2020
Google
Kemi great service
Mario Louis
26-06-2020
Google
Omar Adam
25-06-2020
Google
Menu great service from menus thank you so much
Lovely staff. Great facility
Asif Imam
24-06-2020
Feefo
Lovely staff. Great facility
Really nice staff interaction
Duygu P.A.
23-06-2020
Google
Michael was really helpful. I would d recommend Shurgard Neaden brach. Definitely will come back.
Anonymous
23-06-2020
Feefo
Really excellent customer manager at the Forest Hill branch. Polite, knowledgeable and easy to deal with. Would definitely recommend
Peter Galloway
23-06-2020
Google
Excellent very clean and well maintained Michael the mangers very helpful would recommend
Laura Tarvide
22-06-2020
Google
I had a pleasant experience in Shurgard and very friendly customer service delivered by Kemi.
daniel do prado
22-06-2020
Google
Kemi and Michael have giveme a very good customer serviço I Will definately use Shurgard Neasden again😀
Adi Politic
22-06-2020
Google
Teddy Efeizomor
22-06-2020
Google
I came in to buy stuff and this Kemi was very helpful...
Iliana Louka
22-06-2020
Google
Kemi is really helpful, the call was dropped since my phone was out of signal and she was polite to call me back and assist me.
Mehnaz Kaleem
22-06-2020
Google
Kemi very nice when I came to move in to storage very helpful.
Ale Agudo Ruiz
21-06-2020
Google
I had a great experience today . I came in to buy some boxes and K
emi was very helpful😊
Codjo Kpadonou
20-06-2020
Google
I came in to inquire about storage as I am moving houses. Michael was very helpful and proffesional.He showed me the unit that I needed and he took the time to explain everything to me, I ended up taking the unit. Thanks Michael. 😁
Abevia McDonald
19-06-2020
Google
Vinod Kataria
18-06-2020
Google
I have a unit at Neasden where I received an excellent service by Michael and I am very happy
nikunj patel
18-06-2020
Google
Excellent service from Michael at Neasden store
Jasper Luithlen
17-06-2020
Google
Kemi, one of the workforces of Shurgard was very friendly and helpful throughout the renting process! Thank you!
Hassan Alshakri
16-06-2020
Google
Kemi was very helpful thank you
Stephanie Gayet & Luis Carlos Nino
16-06-2020
Google
I came here to buy boxes for my upcoming house move and Kemi was super helpful, explaining everything and trying to match my need. Good service and with a smile on top!
Aasif V
16-06-2020
Google
Great service from kemi.
ANDREA_TUZ warzone
16-06-2020
Google
Came in to inquire about storage as I am goin back to Italy for a couple of months and Kemi was very patient and very helpful with helping me get the right size for storing my things i am very happy😉
Jamil Ahmed
11-06-2020
Google
Sharif
29-05-2020
Google
I had a very helpful staff member by the name of James. Really make my visit easy and swift. I didnt have much time, but he showed me around and was very efficient and friendly. Top Mark's. Happy to have come to shurgard instead of big yellow storage.
Adam Kings
27-05-2020
Google
Spoke to James
Answered all my questions and made the process easy
Amena Hakim
21-05-2020
Google
Brilliant service. James was extremely helpful, answered all my questions, walked me through the process until the last step and was absolutely brilliant. Very happy with the service. Thank you!
Ben Ben
18-05-2020
Google
Good clear explanation talked me through everything
Reena Pandya
17-05-2020
Google
Excellent, friendly and efficient service provided by James @ Neasden. In less than an hour of calling, keys to the storage unit provided and shown around. Good value.
Kerry Ann Prussia
13-05-2020
Google
maz chowdhury
31-03-2020
Google
The lady on the phone was lovely, she really wanted to help me find the perfect solution for storage space. Very simple and easy also very clear... MUCH BETTER THAN SAFE-STORE...
Brilliant team. Brilliant place.
Anonymous
31-03-2020
Feefo
Brilliant team. Brilliant place.
Just brilliant, efficient and so helpful. Thank you.
Edoardo Iannantuoni
25-03-2020
Google
Kemi has been really kind and helpful, despite the uncomfortable situation of emergency that forced her to be alone and communicate with me only through a glass.
Marian Clinci
25-03-2020
Google
Azim Nazir
22-03-2020
Google
Michael was very thorough and meticulous with the information. Everything went through smoothly. Thank you!
BIBi G
20-03-2020
Google
Kemi was fantastic. I needed a storage unit in a rush and arrived only half an hour before closing time to book in. She sorted everything for me quickly and efficiently. She was friendly, articulate and helpful. Thank you Kemi & thank you Shurgard.
Abkaquelipopette
19-03-2020
Google
Kemi took really good care of me and was very patient. Best experience with self storages so far!
Asvyn Patel
17-03-2020
Google
Easy to get in & out of.
M & Fil3mon
04-03-2020
Google
Good service, quick and efficient, thank you
Good
Anonymous
04-03-2020
Feefo
Good
Staff was polite and thorough.
Andrei Caraman
03-03-2020
Google
Had a good experience thanks to Kemi she was very helpful and explained me everything about.
CP Cricket Quality Speaks For Itself
03-03-2020
Google
70KINGSDRIVE King
03-03-2020
Google
Kemi was extremely helpful and very professional.
Made the all process easy and handle it quickly.
Maryo Passaris
29-02-2020
Google
Ok
Joshua Farmer
25-02-2020
Google
The store staff are friendly and welcoming. I was greeted by a staff member called chelsea who helped me with my purchase of some packaging materials. She ensured me on what size boxes I would need and was very efficient. She informed me that you had some good offers on your storage but I only needed boxes as I am shipping some items abroad. She offered me her help to get my items to my car outside and handed me a leaflet with all your information on it. She is a very helpful person with outstanding manners and passion. Thank you for your help chelsea.
Vasile carina
23-02-2020
Google
Mirweis Khabiar
19-02-2020
Google
Very good service and very friendly stuff specially Chelsea
Amz Amz
13-02-2020
Google
A big thank you shurguard neasden particularly Chelsea with her friendly and approachable nature and the advice and Information offered to my wife and I on picking a unit, she made the process Stress free at a very stressful time. 1 in a million.
Alf Ligwa
12-02-2020
Google
Been at this store since the opening amazing Team👌🏾 New Lady Chelsea is really good and helpful
Sophie Jeary
12-02-2020
Google
Came in today looking for some information on storage. Your employee Chelsea was very helpful and showed me exactly what I needed. Setting up my contract was really easy. She is an extraordinary member of staff ensuring i was completely happy with everything before going ahead with it unlike most sales people who are just always pushing. Chelsea put my needs first and that shows a lot of compassion. I am definitely going to reccomend your services to my friends and family.
HyperZoneX 2000
09-02-2020
Google
Barbara Lawrence
09-02-2020
Google
My review is with the help and support that i have recieved from a staff named chelsea. This lady is outstanding she always has time to help and support the customer leaving no stone unturned. If that member of staff says that she is going to do something she will get it done and call you back to inform you of what has happened. This lady goes the extra mile and i cannot understand fir the work that she is doing keep the customers happy why is she not part of the management team. A truck ran into my car on shurgard forecourt and the lady was so sympathetic ensuring that i was alright
I am not sure about the managers at shurgard as i am still waiting for them to live yp to their promise in regards of my storage. The only reason i have my stuff still their is because one good deed changes the fact that management has no time for me. Well done chelsea keep up the good work
EX PRESS
19-01-2020
Google
Really good
Tarek harb
12-12-2019
Google
Radha Rabdia
11-10-2019
Google
Ajit Pahuja
24-06-2019
Google
Емануил Петков
09-06-2019
Google
Perfect
Jason Pacheco
12-02-2019
Google
Excellent
Daahir Ali Mursal
03-01-2019
Google
philip santos
06-11-2018
Google
A bit expensive
Dipen Patel
18-09-2018
Google
Good Storege option
Jitesh Chandegra
19-08-2018
Google
Thus place is pleasant. As you would expect.
David McMenamin
31-07-2018
Google
ricutza3 Ricutza
24-07-2018
Google
Robert Balogh
01-05-2018
Google
(Translated by Google) ☆☆☆☆☆
(Original)
☆☆☆☆☆
Fahad J
13-04-2018
Google
nice
Andrew McNeil
14-03-2018
Google
Clean and well run storage.
Rikesh Kerai
01-12-2017
Google
Mario Lika
29-09-2017
Google
Gago Movers Ltd
27-09-2017
Google
Great Storage
AVR N
17-05-2017
Google
It was our first experience using a self storage, and the process was so easy and person in the reception was awesome in explaining and suggesting .
We also got that £1 deal for a month and I would recommend SHURGUARD :-)
Sally - SweetieSal
25-10-2016
Google
If you’re looking for storage in Neasden, this place is right in the centre and not far from the North Circular either.
Jacinta Zechariah
24-10-2016
Google
I like how you can see the inside the storage rooms before you go there. Some of them are just massive - perfect for storing all the stuff I don't really need now but may require in the future.
Michelle Twin Mum
11-10-2016
Google
The entrance is wide with an electronic gate to a large area for unloading your storage items. No problem for disabled users.
Lakhan Mankani
03-10-2016
Google
Great staff.
Married To A Geek
09-09-2016
Google
The branch manager was amazing! He was helpful, polite and informative. This storage unit offers affordable prices and it is very easy to access my unit with my access code at any time. Highly recommended branch!
mandy charlton
09-09-2016
Google
There are so many storage rooms to choose from, they come in different sizes. The staff give great advice and are exceptionally helpful. You can purchase storage boxes from here which handy.
Nicola
06-08-2016
Google
Plenty of packaging here when you walk in so you have everything you need to make some space around the home. Security is a big thing here with 24hr cameras on the walls.
Gemma Luxford
24-06-2016
Google
This place is huge. I've read about self-storage companies giving space to charities to help people out and charity work is something I believe strongly in so I'd recommend them to others. The staff here are very helpful and patient because there are lots of room sizes to choose from.
Gaci Karim
08-02-2021
Google
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Gpod
Jeremiah lee
14-12-2020
Google
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Mathilda Peter-Monguasa
22-09-2020
Feefo
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Very Good service. Easy to manage and access
However at busy periods you would benefit from having more staff on as customers are having to wait too long
Alex B
10-07-2020
Google
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Ponle Odeniran
20-03-2020
Google
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Kemi
She was so helpful when I came to buy box.
Janah Lawrence
10-02-2020
Google
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You have a member of staff called Chelsea who is very understanding and helpful I was indeed looking for storage and was able to use your bathroom whilst lost in the area
Adrian Cyb
18-09-2019
Google
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Tj
19-08-2019
Google
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More expensive than other sites especially when taking into account you dont have 24hr access. Not the worst of all storage units so would still recommend to others.
David Howard
29-06-2019
Google
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Reliable service.
Local Guide
09-10-2018
Google
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Very big!
rossella sarra
21-06-2018
Google
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(Translated by Google) Well organized are some warehouses for rent in London
(Original)
Ben organizzati sono dei magazzini in affitto a Londra
Kelly I To Become Mum
27-02-2017
Google
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Welcoming reception and staff, good facilities and convenient location
Ade Brown
16-01-2017
Google
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As good as any other storage place the staff are helpful and always at hand during the opening hours...
In 2 to 3 years of storing items with them I have only had a couple of issues and they were really down to circumstances rather than bad customer service
Sheila Nortley
15-07-2016
Google
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The perfect store! Right opposite a McDonalds. Easy to get to from the North Circular. Good phone service here for pre-arranging the paperwork, great customer service when first collecting the keys for your unit, and a great out of hours service to fix any problems with your entry code.
Rina
22-02-2021
Google
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Used twice over the years! Never a problem
Simon Edwardson
14-01-2021
Google
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paras patel
31-05-2020
Google
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Expensive
Antonia H
26-09-2019
Google
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Clive Jones
25-04-2019
Google
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The price always comes to more than you thought
No help from the desk staff so be prepared to do everything for yourself. And you end up having bought a lock which is of no use anywhere else.
Diana Robinson
18-02-2019
Google
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Not 24 hours
dan octave
07-01-2019
Google
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Elias Hannouch
27-10-2018
Google
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Sadia Abraham-Nabih
16-05-2018
Google
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Good storage space in the shop
chileshe hall
12-02-2021
Google
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evol hay
05-01-2020
Google
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yuseepe bouj
29-12-2018
Google
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Disappointing, discriminatory service
Alexandra
02-02-2021
Feefo
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Disappointing, discriminatory service
I wasn’t happy with the fact that I was discriminated against despite informing your staff of my exemption from wearing a mask. I was told I wasn’t allowed to go in to the office without a mask. How does that make sense when I’m the one that needs to sign the documents and collect keys to my unit. I simply brushed off her attitude and was eventually let in because I had to sign the documents. I understand companies have the right to refuse entry to people not wearing masks but they need to use their common sense. Do better, not everyone is an anti- mask conspiracy theorist. Your staff need to be made aware of people with hidden disabilities and that fact that if someone coming into the office had Covid, your staff can still contract it despite them wearing a mask.
abubaker Gasmalla
27-01-2021
Google
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Thank you Kemi for a great service.
Jacqueline Parkes
10-10-2020
Google
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Its disgusting the way they keep putting up the price without letting u know. My uncle rent a storage for me when he rent it, it was under a £100 now its gone up to £150 + I'm so angry especially in this time they went ahead and put the price up if u guys have any decency in u. Drop the price instead of putting it up. I'm gonna try and get rid of my stuff from there and give it up. 😡😡😡😡😡
Daniel Martland
10-09-2020
Google
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Antonio Dimitrov
08-01-2020
Google
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norah lule
16-05-2019
Google
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Been using facility for over 6 months.
I now have to units on the go.
The corridor light and my internal light have not been working.
I have reported it but nothing's been done.
I think lack of lighting presents a health and safety risk however I have had to receive and store goods on no less than ten occasions after reporting....
Good value for money ????
I would say poor service and duty of care.
My lock is stuff and one has to jiggle and manipulate lock in order to open and close again been reported was told I would be contacted for maintenance work to be done.....still waiting days and days
Victor Rafael
15-04-2019
Google
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Poor customer services and scandalous conditions
Poor customer services, when are u start thinking in reply to clients emails. Raising the invoices, without acknowledging the customers. If I do to one of my clients what Shurgard is currently doing to me, they, for sure will kick my derriere. The minimum as a courtesy, the client should be informed that the conditions are different, giving the option for the client if he wants to leave. The contract is an authentic trap, Shurgard reserve the condition of raising bills when they want. How they still have clients really surprised!
I`m starting to check other options.....................
Stepan Kovalciuc
20-11-2017
Google
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