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Self-Storage at Shurgard Edgware
Reserve online to save up to 25% every month*
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Shurgard Edgware customer reviews

Customer reviews

Date
Rating
Feedback
Anonymous
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Recommended

Nice efficent service. Good location. Spare keys are handy
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The facility is very clean,the attendants very informative and courteous and the location is easy to find and feels secure.
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Great customer service

Kamal helped us choose the right space by taking the time to show us a number of available units. He explained the contract rules, pricing and storage opening times in great detail, was friendly and knowledgeable. Overall, very good customer service and facility.
Anonymous
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Excellent service
Anonymous
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Fab assistance from the gent behind the counter.
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Lack of transparency

I haven’t received and copy from the contract to explain what does each amount represent, and when I have asked I was told that I will get a copy via email which didn’t happened since over 3 weeks, and I’m checking my email daily.
Sophie K
Hello Mihail, thank you for taking the time to give us your feedback. We are sorry to read you did not receive the necessary information about the contract andthecharges.We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. 7/8/2019 7:23:23 AM
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Very good

The person that o spoke to on rig phone was extremely helpful and friendly and explained everything I needed to know in great detail
Anonymous
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Very good, very pleased, and will recommend it to friends and family.

Very pleased with the staff, very helpful and polite. Defi etely use shurgard again in the future. Definetly recommended to friends and family.
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Storage experience

They did a great job however; I felt that it was a bit rushed when explaining how to lock the room.
Anonymous
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Excellent Service

My request for a furher unit was dealt with efficiently and courteously.
Anonymous
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When they call to confirm they don't talk they hang up and then cancel your reservation
Ann D.
Hi. We appreciate your feedback and regret that you did not have a pleasant experience at Shurgard. Our Market Manager will contact you soon to discuss what occurred and how we might make it up to you. 3/20/2019 2:11:32 PM
* Promotion conditions.
Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.
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