Reviews of Shurgard Deptford

Covid-19 update: Our stores are open. Contactless rental remains possible. More info on our protective measures »

✓ First month's rent £1 * ✓ Free reservation & cancellation ✓ No deposit
FOR EVERY MOVE IN LIFE
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Self-Storage at Shurgard Deptford
Storage units from €1 for the first month's rent, plus book online to save up to 20% every month.

CUSTOMER REVIEWS

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(4.8) based on 572 reviews
Date
Platform
Rating
Feedback
Google
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Great service by Boris and team and clean facilities.
Google
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Really friendly and helpful staff. Moving can be a bit stressful best of times, Boris and his team were great, chatty and engaging and happy to answer any questions I had. Primo
Google
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Had a very smooth and helpful check-in experience with Latoya
Google
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Great service, effective communication, and friendly attitude - an absolute pleasure dealing with Boris. Recommend without hesitation.
Anonymous
Feefo
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Very happy with service at the storage .
Feefo
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Very good

Safe and Easy to use
Google
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Google
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Google
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Latoya gave me a great service very helpful and understanding.
Google
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Absolutely fantastic customer service- I booked the wrong location and Boris & team fixed it for me in no time with great conversation included
Google
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Feefo
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Best costumer service
Feefo
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Amazing! Highly recommended!

Absolutely amazing experience! Great! Thank you
Google
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Farid was very helpful and provided useful information about the storage service.
Google
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Google
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Great customer service from Farid and team, smooth and simple booking process and excellent value with the £1 first month promo. Thank you!
Google
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Google
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Latoya was really nice and very helpful!
Google
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Latoya was very help, kind and answered all my questioned great customer service.
Google
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Latoya was very helpful, excellent service :)
Google
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I have one 1 storage unit for a couple of years know. Never had any problems and always a great service at the reception desk.
Google
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Great service farid was very helpful and informative.
Google
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Farid was clear and efficient.
Google
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Extremely helpful and professional! Very high quality service! Highly recommended! Friendly and helpful! Will defo come back. Thank you. Kind regards

Bart Jones
Google
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Great service received by Boris!!
He was very friendly, helpful and efficient
Google
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Just booked my storage with Farid from the Deptford Branch even though I will be renting in barking. Great customer service and willingness to help showing some companies can go that extra mile. Thanks Adam
Google
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Latoya was fantastic and super helpful
Google
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Feefo
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Great, afordable, clean with friendly stuff

Great afordable price. Easy to access and clean. Stuff very friendly. 5* service from Boris. The only minus is The toilet what is always Close. Office closing at 5pm and people who using storage after that time cant access The toilet. You should do something with that.
Google
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Boris and the team helped me out, got me the information I need and made me happy about the choices.
Big thanks guys
Google
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My experience at Shugard was really amazing. Everything was explained to me very neatly and clearly. The entire storage building is very clean and well maintained.
Thank you to Farid for making everything go quickly and efficiently!
Google
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Great service by Farid when getting a quote and booking for storage!
Google
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Lovely place, lovely people. My first time in a self-storage facility and Latoya and Boris were incredibly polite and helpful! They explained the forms and the guided me through the process effortlessly.

What an experience, what a day! I can't wait to go back and find out more about my self storage needs!
Google
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GREAT DEAL!!!
Very happy with my storage unit
Boris and the team got me exactly what I need it
They made the paperwork very easy and explained everything very clearly
Just what you like for any transaction in business
Thanks boris and the team
Google
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Anonymous
Feefo
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Satisfactory
Google
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Lovely staff, well maintained. Good prices for inner London. Would highly recommend to anyone
Google
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Very helpful staff!
Google
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Thank you so much Boris Detford SE8 for your help this afternoon. You took your time to explain how your system works. Very good service.
I will recommend you.
Google
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Boris was a great help. Super friendly and informative.
Thank you!
Google
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Boris was very helpful and he deserve to be promoted ASAP

Looking after customers while waiting outside as only 1 customer is allowed to be serve

I really salute him
Boris
God bless u
Google
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Fantastic service!!! Happy to help with a smile
Google
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Hi Boris I was so happy for your cooperation and good explanation
Thank you
Good boy
Google
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Google
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Great customer service from all staff. Very friendly, polite, helpful and welcoming.
Google
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Efficient booking process and pleasant staff, would recommend.
Google
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Amazing lady
Feefo
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Super friendly and helpful staff in the Deptford location
Google
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Latoya was super helpful and made sorting everything out very easy, explaining everything well.
Google
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Farid was very professional and friendly, patiently explaining how the renting a storage unit works. Will definitely use Shurgard self storage.
Google
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Latoya was extremely nice and provided an excellent service! Thank you!
Google
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Latoya was very helpful and quick with information. She was able to provide me details of what I was looking for and very friendly.
Google
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Google
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I highly recommend Shurgard self storage as a storage unit. The price is reasonable and the unit are very clean and up-to-date. One of there members Lotoya is very helpful she went the extra mile to help me with a price inquiry today, ive been with Shurgard Deptford for 2 years and there customer service has been always been a high standard. Excellent
Google
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Farid was very helpful getting us set up with a storage room and explained everything very well!
Google
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Latoya at Shurgard Deptford just showed me around the facilities and explained how to use them. She is really friendly and professional and helped me choose the right size unit for my storage needs. Happy customer
Google
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Brilliant service from Latoya. Much appreciated and highly recommended.
Google
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Latoya was first class. Efficient and knowledgeable and polite
Google
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Google
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Farid was extremely helpful and a gentleman. He went through all the contract details ensuring he re explained the most important information. 10/10 customer experience
Google
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Farid was very friendly, helpful and clear.
Google
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Google
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Very good service from employee named Farid.
Great work and continue to provide the best service you can I definitely appreciate it.
Google
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Shurgard storage is very good and boris is nice and helpfull,thanks
Google
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Great customer service in Deptford Storage unit! Thank you Latoya and your team! :)
Google
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LaToya was very professional and had all the information I needed to hand. She was very helpful and patient and understood my query. She was able to provide all the information that I needed to make a booking confidently
Google
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Very pleasant and professional, nice gent to deal with and contacted me straight away after I dropped a credit card on the office when buying some packaging. Thank you
Google
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Cancelled my storage and Farid was really helpful!
Google
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Google
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Google
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Latoya was lovely and helpful
Google
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I spoke to LaToya today because I lost my phone and hoped it would be at the storage at deptford , which was the last place I saw it. She was very friendly and helpful. I was very impressed with her customer service and courtesy. She smiled throughout her interaction with me. Well done LaToya.
Google
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Anonymous
Feefo
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Great service from shurgard. We had the store manager boris who was helpful, witty and helped get things done efficiently. Service with a smile is always useful
Google
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We had a great experience with shurgard. Boris in particular was a great help on advice..... Thanks boris!
Google
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Latoya was very helpful and friendly.
Great customer service
Google
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Latoya was friendly, helpful and professional when I visited Shurgard in Deptford. She made me aware of the special offers available to me and ensured that the registration process was quick and efficient - many thanks!
Google
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The service i got fom Shurgard was 5 star. The staff was very friendly and helpful Furnad was very polite and helpful and his other colleague was friendly - nice atmosphere!
Google
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Clean and easy to use.
Google
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Latoya was very helpful and friendly on our follow up call to start the booking process. Gave me great confidence that my belongings would be safe and secure in the storage facility.
Google
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Very helpful, competent and friendly service by Latoya
Google
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Great service by Farid today! Very friendly and informative
Google
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Latoya you made my day. I was worried that I would lose the discount because I made mistake on the size or I would have to cancel it and do it all again but you helped without much fuss.
Google
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Latoya was amazing! Super helpful and quick. Very happy with the service :)
Google
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Google
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Farid was very kind. Thank you
Feefo
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The service was excellent staff very helpful
Google
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Google
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Latoya was very professional and made my transition in moving things easy, definitely the best storage company in town. An extra 5 stars from me 🌟🌟🌟🌟🌟
Google
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Very friendly staff. Latoya deserves a raise!
Google
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Latoya was great
Google
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Latoya was extremely helpful ******
Google
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Very good customer service, Latoya was very helpful and friendly.
Google
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Google
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I have bin to a couple shurgard self storages. My favourite is Deptford by far. It's cleaner seems bigger and the staff are amazing!!!. Latoya is a super start and handled everything professionally friendly with excellent customer service and stunning smile she made sure we were OK while on her cleaning round i felt like I'd known her a long time and we where best friends talking about random stuff. Boris was also friendly and good looking, I cut my fingers and he provided some plasters to fix me up also making friendly conversation. I felt like I was in great hands with latoya and Boris. Thank you shurgard DEPTFORD I'll be back soon x
Google
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Latoya was extremely friendly, and helpful. Which is much nicer than any other Shurgard customer service team I have spoken to in the last few years (I have been with them for 3 years). She is only only reason I have given 5 stars, as my unit price has increased a lot without prior warning, and not been given any sound advice until speaking to Latoya. She should be giving all your staff training in how to deal with customers.
Google
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Google
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Thanks Latoya for great easy to understand information on your services.
Google
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Google
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Google
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I really thank to Boris. He made this boring procedure fun and easy also storage price and condition was great.
Google
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I arranged my storage today and it was such a quick and easy process, thanks to the professional and friendly assistance of the manager, Boris! Lock and insurance is available on-site, all you need is id. Would highly recommend Shurgard Deptford to anyone looking to store anything.
Google
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Amazing service from Latoya, a superstar I couldn’t asked for more. One very happy customer
Google
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Google
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Although I no longer needed storage due to circumstances, Latoya from Shurgard was a great help and provided a very friendly and understanding service!
Feefo
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Very friendly staff to show you around and give access to your storage.

Really easy to come and go.
Good hours of access.
Google
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Google
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I booked room today, 50sq ft and spoke with Latoya.

She was very knowledgeable and very transparent on all fronts, She’d covered everything where competitors had fine print and left me guessing what other hidden fees may arise.

Would definitely recommend!
Google
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Latoya was quick, efficient and friendly and showed us around. Thank you for making our experience pleasant especially during Covid.
Google
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Google
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We used Latoya at Deptford who was excellent. We would highly recommend.
Google
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Latoya was fabulously polite and helpful. And as I am under huge stress, because I am moving home today, she made me feel good and welcomed.
Google
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I was dealt with by a lovely lady called Latoya. She was very professional and handled all my queries effectively.
Google
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Latoya is very helpful and understaning.
It was a pleasure dealing with her.
Thank you
Janusz
Google
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Latoya was great in helping me today, really quick and efficient!
Google
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Great self-storage in SE London. Convenient access. Clean and safe. Very helpful staff
Google
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Latoya was very helpful and informative.
Google
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Great experience so far, Farid was very professional, clear and helpful!
Google
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Google
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Great customer service especially in this pandemic.
Google
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Farid was an excellent staff upon entry he help me understand how the storage unit works and also some tips on how to make use of the storage🤲🏿 im grateful
Google
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Latoya was a great help for me. Was able to provide me with the service I needed. Very professional but also friendly.
Google
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Recently reserved a storage unit and was first assisted by a lady (name forgotten) then by gentleman called Boris - both were friendly and extremely helpful on the phone and when I attended the site in particular! Awesome service.
Anonymous
Feefo
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Excellent

Manager was really helpful...and friendly I mastered my code before I left as he took me round to the lockers...well explained
Google
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Latoya was very helpful today, lovely and welcoming personality and very helpful. Happy with my unit and very pleased with the great customer service. Everything was very easy and clear to understand and my way to the unit was very well explained. Thank you.
Google
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Google
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Great info and everything is straightforward. Very easy to use
Feefo
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Very good service and service. Very clean and organized storage.

Very good service and service. Very clean and organized storage.
Google
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Google
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Google
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Lovely chat with Latoya today to set up my storage unit. Everything was clear and professional - all my questions were answered and I felt at ease :)
Feefo
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Very good introduction from Boris
Anonymous
Feefo
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New customer -will most definitely will use in the future.

I would definitely recommend!

It was easy to go through the whole registering process. The agent was professional and answered to all my questions concisely. Thank you for all your help!
Google
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Feefo
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Excellent

Great Service
Google
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Really affordable storage solution, and I received great customer service from Latoya when I called up with an enquiry.
Feefo
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Very helpful staff and prices are great
I’m a very happy customer all round
Google
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Latoya was very professional, she was efficient and quick with the enquiry. Pleasure to deal with.
Google
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Google
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Very helpful member of staff
Google
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Great team and atmosphere. Thanks for making everything so straightforward!
Google
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Google
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Super pleased with the service I received today such lovley and friendly staff made me feel at ease.
Google
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Google
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Google
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I was assisted by Latoya who was super helpful and friendly. She made the whole process very smooth. Thank you!
Google
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Google
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Google
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Latoya helped me with my booking and was very helpful and friendly to deal with.
Google
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Latoya provided me with a great service and was kind enough to let me come in early to complete my pre-move in process at short notice. Latoya maintains a friendly and professional outlook and is well versed on the operations of the business and was able to answer all of my enquiries. Pleasant experience for a first time customer and will definitely be using the service again for future needs.
Google
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Very smooth process, even in these crazy pandemic times - Boris is very helpful jolly good fellow and helped sorted out paperwork in no time . Highly recommended!
Google
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It is the second time I am using Shurgard and honestly the staff is impeccable as always! Through the phone first I would like to thank to the gentleman who works in Neasden who helped me choose Deptford storage!!!
The two young gents - Boris and Farid were super friendly and also very patient with all of my questions! The storage (30sq ft) was quite spacious and Boris reminded me once again everything about the use of the storage.
If I need any storage in the future- with no doubt I will use Shurgard :)
Google
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Google
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Friendly staff, willing to help.
Google
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Latoya was really helpful in arranging my storage, had it all done over the phone in about 5 minutes. Thanks!
Google
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Amazing customer service, very clean and safe environment, reasonable price and a good place to store your belongings.
Google
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Never had to rent a storage space before so it was all a new process to me but it went well. So much easier than I anticipated. Boris helped us out and was very friendly and helpful in explaining the process. I loved the virtual tour on here as I really had no idea what space size I would need so it’s great to be able to see inside and get a real feel for the spaces before reserving. I normally hate doing things where I feel like I’m walking into the unknown but honestly it was so easy!
Google
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Google
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Good value decent storage, easy to use
Google
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Latoya provided an excellent and friendly service. She was really informative and helpful, and made a stressful moving day significantly better. There was plenty of banter which brightened my morning ! Big Thanks to the deptford team !
Google
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Great set up, convenient access and great team to help support your needs. Special mention to Boris who provided great customer service following a query.
Anonymous
Feefo
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Great location, safe and tidy. Staff were very helpful and nice!

My partner and I had a great experience with Shurgard, they were helpful from the start and the whole process was very smooth. A special shout out to Fu at the Depford branch for his help with changing out start date so quickly, thank you Fu!
Google
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Google
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Google
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Spoke to Latoya and managed to resolve an issue for me which I had with a storage unit I had at another branch. Very helpful and courteous.
Feefo
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Quick response clean and tidy and security
Anonymous
Feefo
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Great storage facility. Clean and bright. Staff are very good.
Anonymous
Feefo
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The staff are lovely & facilities excellent :)
Google
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Hi am very pleased with service provided by Latoya and Fu from your deptford branch. The customer service was excellent and I was very happy. I would recommend this branch based on how pleased I was.
Feefo
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Really friendly staff, super helpful. Did everything they could to make sure I got the online discount, in spite of multiple changes to my order
Feefo
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First class

First class service, and very clean and spacious unit.
Google
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I have called today in order to get a quote for personal storage space. Latoya was very polite and helpful and she explained the rental process the locations and the fees. I was happy and convinced with the service and decided to arrange for storage rental right away over the phone. the short nitoce period , the absence of long-term commitment and the offer for one free week also played a role.
Google
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was assisted by one of the staff, Latoya, she was very helpful in opening a storage unit for me ... great customer service
Google
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Google
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Absolutely brilliant, 1st class
Google
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Google
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Very helpful service from Latoya, knowledgeable and friendly
Google
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Latoya was very helpful and professional, whilst helping with my enquiry
Feefo
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Great service

Great, friendly service. Very polite and helpful.
Google
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Latoya was very helpful, well done!
Google
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Google
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The lady at the front desk was very helpful and friendly and informative
Google
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The lady at the front desk was very helpful with everything
Google
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Simple, easy and friendly staff
Google
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LaToya was very helpful. She made all my options very clear. Thanks, LaToya.
Google
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Was very helpful with my requests and gave me loads of information in order to make the right decision for the type of storage space I wanted. Also provided me with a mask as I had forgotten my own. An exemplary service
Google
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Latoya! 👏 great job thank you
Google
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Fantastic service very helpful and easy to go through all the details
Google
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Google
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After some difficulty trying to confirm my reservation for 75sq unit at Purley Way yesterday, today Latoya was very good: calm, efficient, and very pleasant, inspiring confidence Thank-you.
Google
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Google
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Great and clear instructions by Farid.
The assistant manager is super helpful.
I‘m glad I choose Shurgard.

Best regards
Google
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Consistently friendly service at the Deptford branch. Thank you!
Google
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Great service and very efficient. Latoya was very helpful and made it an ease to get set up.
Google
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On two occasions I have had to get an issue sorted with Shurgard and its done immediately with excellent customer service
Google
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Lovely friendly service delivered promptly and with a smile. Thank you for the great service you're providing.
Google
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Google
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Chad’s professional service made us very happy. Excellent staff!! And definitely recommend anyone who need storage place!
Google
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Google
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Jack was very friendly and professional.
Google
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Farid was very helpful today on moving stuff into our new unit. Clear and concise process, great customer service.
Google
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Google
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Google
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Google
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Google
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Top service,. Top storage. Affordable units. Easy - 5 out of 5
Google
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Chad provided A* quality service.
Google
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Google
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Google
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I was recently put in an impossible situation where it was becoming very difficult for me to keep up with payments for my essential storage needs. But with the help of the team who looked into an array of possible alternatives and took care all of the paperwork, Shurgard has now won my loyal custom and a recommendation too. I cannot be thankful enough of Fu, the store colleague who helped me out — you're a superstar!
Google
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Google
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Google
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Google
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Google
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Google
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I really did appreciate the friendly and professional services I received from latoya shurgard staff. Polite and understand her job very well. With clear explanation and help to my queries.
Anonymous
Feefo
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Friendly and straightforward.

Latoya from the Deptford branch was super-friendly and helpful. The whole process was very quick and straightforward. A well slick operation.
Google
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Google
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Google
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Google
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Great service
Google
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Excellent friendly service from Latoya and
Chad, helpful and efficient.
Google
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Google
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Google
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Called to enquire and Latoya was super helpful. Great sales service!!!
Google
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Google
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Google
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Excellent service across the phone and quick response to sorting what I was in need of.
Google
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Very professional service from Latoya
Google
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Google
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Chad was superb. Really profesional and helpful.
Google
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Google
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great customer service from chad
Google
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Chad at Deptford bridge branch has the best customer service and so helpful..
Google
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Fantastic service, everything was resolved in under 2 minutes.
Google
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I just spoke to Fu at Shurgard DEPTFORD to resolve a problem that I had with Shurgard GREENFORD(really, really awful service) and I must say it was very refreshing to speak to him he was not only polite and helpful, he apologised for my situation & resolved my problem. It made me feel that if DEPTFORD was closer to where I needed to be I would move my goods immediately...
Google
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Google
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Google
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Visited this store on several occasions for quote etc and staff have always been assertive and polite. Highly recommend this branch 👍
Google
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Google
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I spoke to Latoya on the phone this Sunday and she was very friendly and helpful, going out of her way to get me the info I needed!
Google
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Toya gave us great customer service she is excellent 5 star
Google
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Amazing sale service provided by Latoya and her team at Shugard Deptford

Was mindblowned on how clean, safe and organized the entire process was. Customer service is spot on throughout

The only way they could leverage this is by having the possibility of providing coffee to sleep deprived customers at the reception.
Google
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Google
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Excellent service, very professional!! :) Highly recommended..
Google
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Google
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Google
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Google
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Google
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Google
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Thanks Latoya for providing fantastic customer service. Friendly, knowledgeable and professional. Keep up the excellent work! Thanks again!
Google
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Google
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Great customer service from Chad. Definitely recommend this facility.
Google
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Google
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Google
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Feefo
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Very good service and helpful staff

Very helpful staff and reasonable rates. Sorted out all arrangements quickly even though I dropped in unannounced
Google
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I was attended to by Chad who was delightful in his approach and very informative on the space I required. He helped me visualise the space I required for storage and it was cost effective. He was aware of my budget and kept it within my means.

Thank you for all your help.
Google
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Brilliant Service!
Google
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Latoya was really helpful in a difficult situation - got it all sorted!
Google
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Google
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Google
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Google
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Google
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Google
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Google
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The customer service rep(Chad) was polite and helpful. Pleased with the service
Google
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Excellent service amazing staff
Google
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Google
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Anonymous
Feefo
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Latoya was very friendly and helpful with setting things up and explaining the process.

The whole thing was very straight forward from start to finish.
Google
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Great service. Toya was very helpful on the call to book my storage and then also on moving day making sure I had the right size unit, really professional and great customer service.
Google
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Google
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Google
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Google
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Thank you Latoya for your brilliant customer service, helping me book a storage unit today.

After filling in a simple form online Latoya rang me within 10 minutes and clearly and politely explained my options, accommodating my last minute request and answering my questions.

The whole process took less than twenty minutes from initial online enquiry to booking confirmation and was for a very affordable price.
Google
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Chad provided a great ervice
Google
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Google
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Google
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Thank you Latoya for your kind help over the phone. Although a very brief call it was very reassuring and serviced with such graciousness.
I felt as if I would definitely want to use Shurgard again.
Google
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Google
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Google
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I called Shurgard Deptford recently and spoke with Fu. The reason for my call was to inform him that my circumstances have changed and I am struggling to pay the rent on the storage unit.
From the start of our conversation Fu showed compassion, understanding, politeness, and listened. Bless him he doesn’t know how much he has helped us. I have been crying myself to sleep worrying how will I afford to pay the rent. I had a call from Fu this morning offering to help with the rent.The best news I have had in a long time.
Fu helping us with the rent is nothing short of amazing. I am still crying (tears of joy). I cannot believe it. He is a great guy!!
Google
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Very friendly staff, clean building and an overall very positive experience overall.
Google
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I was helped by Chad and he was great - informative, polite, and answered all my questions in a conscientious and professional manner. Great service and would certainly use again.
Google
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Thanks to Latoya for a very efficient service regarding my storage inquiry and booking.
Everything taken cared of as quickly as I needed.
Feefo
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Simple set up, helpful staff

Simon was great and really helpful in getting me set up.
Google
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Google
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Google
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Google
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Google
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I spoke with a lady called Latoya, she was so helpful and friendly and really made the whole experience a good one.
Google
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Lovely customer service from Latoya. She gave me really good advice on what storage to get which really helped in my decision. Thanks again and will surely be back due to Latoyas gear customer service 🙂
Google
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Spoke to Latoya and she was very helpful in providing all the information and booked me in.
Feefo
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Super helpful, professional, and quick!
Google
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Very professional and helpful staff.
Google
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Excellent customer service from Latoya today. The whole process of renting a storage space was achieved with maximum efficiency and minimum fuss. Thank you Latoya
Google
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Latoya at the Deptford branch had great customer skills over the phone and was very helpful. She answered all my queries I had as well in a great manner.
Google
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Latoya was extremely helpful providing information about my storage unit and answering questions regarding payment process. Thanks!!
Anonymous
Feefo
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The service I received from Chad was excellent - he took the time to help me work out how I could use the space most effectively and showed me another size option in case I needed more space. Everything was explained really clearly around getting access to the site and my unit.
Google
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Chad and Latoya were super professional , helped all the way, took me to a tour through the storage facilities... And granted me 50% off the real price!
Super satisfied!!!
Anonymous
Feefo
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Lovely very helpful staff

Lovely very helpful staff at Sureguard in Deptford. Very polite, nothing’s too much trouble, happy to explain. Also a very good deal on the first month’s rent!! Highly recommended
Google
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Excellent Latoya was Friendly and Professional thank you
Google
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I have just signed up for a unit and I'm so grateful to Latoya for her excellent service. She talked me through the process clearly and made sure that I was getting the best value for my money and best use of the spaces available.
Life is challenging for everyone at the moment and service like this makes it all a little more manageable.
Google
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Signed up to Shurgard in Deptford and just wanted to say what excellent service. The young lady (Latoya) was extremely helpful and friendly and explained the whole process very well. A very clean tidy and easy to use storage centre with competitive pricing.
Google
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Customer service was great given the fact that I was late. Met with Toya and she was polite, knowledgeable and explained every last detail. Good first time experience, thanks Toya :)
Google
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Thanks Latoya!
Google
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Google
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Chad was really helpful and very pleasant to talk to, even helped me get the best deal I could, great service!
Google
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Great customer service, Latoya has been extremely patient and took the time to show me my box and explained to me all the little details that I should be aware of as a customer.
Google
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Thank you for showing us around. Latoya has provided a great service.
Google
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Quick and excellent service!
Anonymous
Feefo
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Excellent service👍

Very helpful assistance
Google
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Very professional staff specially Borris and Latoya !!! They help me to find the right unit. Highly recommended!!! Stefania MRW
Anonymous
Feefo
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excellent customer service. lovely clean spaces

excellent customer service, going out of their way to make arrangements as flexible as possible. very clean premises
Feefo
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avaiable, clean and secure. all we need in the times of covid :)
Google
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Very swift and excellent service. Latoya was very friendly and helpful with my needed requirements. I can only recommend.
Google
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Was extremely pleased with the service I received today by Farid at shurgard romford. Answered all my questions very happily and walked me through the whole process step by step 👍🏼
Anonymous
Feefo
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Helpful staff

Helpful and accommodating staff - easy transaction
Feefo
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Excellent service from your check in lady. Friendly, fast and super efficient.
Feefo
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Awesome Customer Service

Super easy, efficient experience! highly recomend this branch!
Google
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Latoya was really helpful when I lost my key and sorted things out for me straight away. Friendly and knowledgeable. Great experience!
Google
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I can highly recommend Shurgard Deptford, such a great experience. Latoya was exceptional . Very easy and friendly check in process and tour of the site. Her positive upbeat attitude and warm presence was most welcomed.
Thank you.
Google
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Latoya was extremely efficient and her customer service was exceptional. Made the process over the phone very simple and everything was explained to me.
Google
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Google
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Had a great experience, Chad was very patient and helpful with my queries and concerns. I would highly recommend their services to anyone looking for storage!
Google
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Google
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Google
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Google
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Google
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Great customer service!!
Google
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I popped into Shurgard in Deptford because I needed some storage space on very short notice. The gentleman working there, Chad, was extremely attentive to my needs, asked all the right questions, showed me around the place and had me set up to move in the next day in no time. Really impressed by him and the entire experience.
Google
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Staff are strictly adhering to the policy but friendly and helpful at the same time. Many thanks, will definitely be using the service in the future if a needed.
Google
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Would just like to thank Fariq for his pleasant attitude and the way he explains everything in detail.keep up the good work your a credit to the company.👍
Google
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Farid provided an excellent service. Showed us around and talked us through all of our options. He even suggested the best sized unit based on our requirements.
Anonymous
Feefo
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Convenient opening hours and reasonably priced.

Friendly staff, continent hours and reasonably priced. First month discount is a bonus.
Google
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FARID HE WAS VERY HELPFUL
Google
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Google
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Staff are helpful, facility is clean and tidy. Limited parking spaces on site, so you're either lucky or unlucky.
Google
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Google
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Quick, easy and friendly!

Highly recommend, they made every step of the process as quick, easy and painless as possible. Was helped by Latoya who showed excellent customer service and took the time to answer all my questions.
Google
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Incredibly efficient, organised and friendly. Seems very secure. Thank you Chad for a wonderful service.
Google
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Wow! Amazing service from Chad and Latoya at Shurgard Deptford today. They saved my life. 5 stars
Google
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Very friendly and professional service by Latoya
Anonymous
Feefo
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Super Good

Everything was easy to arrange, and staff was so helpful and friendly.
Google
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Latoya was a great help at Shurgard Deptford
Anonymous
Feefo
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Local storage near to where I live, with right size & right price

Fast efficient service and able to move my stiff n on same day.
Feefo
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La Toya was very helpful in assisting me with the logistics of how the place works.
Google
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Excellent Service and will be happy to come back
Google
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Google
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Excellent service provided by Latoya & Fu
Google
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Very helpful staff
Google
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Shurgard at Blackhorse Road is a modern, clean, purpose built storage facility. Reasonable fees I halfed my storage costs moving here and got more space. Access from 6.00 am to 11.00 pm. No brainer really
Google
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Excellent service from Farid who showed me around at Deptford 👌👍
Google
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Farid gave us excellent customer service, he was very detailed and very helpful in making us to choose the right size of the unit. Farid is a friendly guy and the registration was very smooth because he made sure we got the best deal. Thank you Farid.
Google
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Latoya was great. She had all the paperwork waiting for me when I arrived. A good experience.
Google
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I was in and out in half an hour only ten minutes after reserving my space on line. Farid was very efficient, polite and quick and good Covid policies in place. The space is bright and very clean. Highly recommended.
Google
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Google
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Really good and professional service at the phone when booking my storage unit. Best of experiencies in customer service!
Google
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Farid was excellent. Good customer service
Google
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Google
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Farid was patient, kind and helpful and a great asset to your company.
Google
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Google
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Farid and Latoya of the Deptford branch have got to be the nicest people I have met whilst being at Shurgard they are more than happy to accommodate my needs and go above and beyond with there service to make sure I’m happy, the branch is very well run and very very tidy and clean, they are an absolute credit to the Shurgard company (don’t ever let them leave!!)

Many Thanks

Mark Eldridge
Director
EAC Airconditioning ltd
Google
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Great customer service! Latoya was really helpful!
Google
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Friendly and helpful staff
Google
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Great experience and welcoming service
LaToya thanks
Google
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Everything sorted smooth and great customer service, thanks Latoya!
Google
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Very helpful and understanding.
Totally professional.
Thank you.
Google
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Google
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Very nice place,clean and safe and Latoya is fantastic and friendly doing a good job
Google
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Google
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Professional and efficient service from Farid. Lowest prices for storage in the area.
Google
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Very helpful and a fast call back to organise a unit.

Thank you Latoya :-)
Google
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Excellent service from Farid. He showed us around, explained how to use the storage facility and made it all seem much easier than it originally looked!
Google
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Thanks for Latoya’s help!
Google
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Google
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Google
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Farid was very helpful, process was briefed very clearly by him. Storage facilities are clean. However, automatic doors would do wonders. Recommended
Google
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Latoya have been efficient and provided a 5 star service ! She guided me through and left with the right product. Thank you !
Google
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Google
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Great customer service, high professional.
Google
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Farid has been an excellent Manager
Google
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Excellent service by Farid, quick and easy to get query resolved!
Google
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Very quick and straightforward service.

Fu, the manager at Deptford Shurgard, was very helpful when it came to concluding my use of their faculty particularly given vacating my empty unit had to occur remotely due to the Covid-19 lockdown. Very helpful.
Google
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Google
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I was served by Latoya she was extremely pleasant and helpful. Thank you!!
Google
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Google
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Google