Anonymous
07-09-2017
Perfect for our needs. Great service and exactly as advertised
Anonymous
07-09-2017
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My reservation for storage space was dealt with efficiently and courteously. The unit is ideal for shape and size. My criticisms are only two - on the day I moved goods to store, one lift was out of action and - together with two other people moving in - there was considerable confusion and delay. Also the lack of a toilet facility on level 2.
Anonymous
06-09-2017
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The staff are very nice and profetional and the services are good
Great customer service
Lawrence Brown
04-09-2017
Great customer service
The lady who helped us was especially attentive and knowledgeable on all aspect of he service. It was breeze working with her.
Excellent
James Healy
23-08-2017
Excellent
Very helpful staff and good prices.
I would recommend the Croydon branch
Satisfied with my service
Anonymous
08-08-2017
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Satisfied with my service
I would recommend others using the company but I was initially given paper work for the incorrect unit price.
Great service.
Anonymous
14-06-2017
Great service.
We were unsure of the size of unit to rent, but the staff were extremely helpful in showing us the sizes of units so that we could come to a decision. Having made the decision, they spent time trying to find a unit close to another that we had already rented. They were courteous and extremely helpful and patient. Great advert for the company.
Disappointed experience.
Anonymous
25-05-2017
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Disappointed experience.
Simply remove £1 advertising and put real ones. It cost me 1st month £24.
Ann Demecheleer
Hello, I’m sorry to read there was some confusion in regards to your first-month charge. The £1 special offer applies to the monthly rent of your storage unit and is available to new customers. The only extra costs you may need to pay are a one-off administration fee and a unique sealed lock to your storage unit to guarantee no one else can access your belongings. Although all our stores are fully insured, you still need to get an insurance to cover your stored items. Our rental prices can’t include insurance for your belongings because the cost depends on the value of your goods. You can find all the information on pricing on https://www.shurgard.co.uk/self-storage/why-shurgard/self-storage-prices. We are confident that the overall cost of your storage at Shurgard offers great value in the market and thank you again for choosing Shurgard.
29-05-2017
Imran Nisar
05-05-2017
I was dealt by Ryan from start to finish, who was probably one of the most professional people I have dealt with in relation to customer services, who was more than helpful and trying to accommodate our needs as best as possible.
Simple, excellent and transparent service
Anonymous
25-03-2017
Simple, excellent and transparent service
Just simple great service. Everything was explained regarding the pricing and he was very transparent with it all.
Dreadful
Anonymous
15-12-2016
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Dreadful
Have problems with the access on many occasions a big let down for my business and no compensation granted.
The fella that dealt with me was brilliant and the facilities are perfect c...
Christopher Price
08-12-2016
The fella that dealt with me was brilliant and the facilities are perfect c...
The fella that dealt with me was brilliant and the facilities are perfect cheers
Excellent service by Shurgard Self Storage UK
Anonymous
01-12-2016
Excellent service by Shurgard Self Storage UK
Staff were very good explained everything and friendly
Excellent service by Shurgard Self Storage UK
Paul Vincent
28-11-2016
Excellent service by Shurgard Self Storage UK
Everything you'd expect, easy and convenient.
Great check in and information
Sergio Mendes
18-11-2016
Great check in and information
The gentleman who helped me and checked me in was very professional and informed me of the whole procedure as I had never used this services before and didn't know what to expect. Please pass him compliments for a job very well done!
not sure what else to say it us storage..
Anonymous
10-11-2016
not sure what else to say it us storage..
The guy was so helpfull and made it very clear...very clean ..
I would recommend shurguard
Anonymous
25-10-2016
I would recommend shurguard
Quick service, well equipped, storage accessible in appropriate timing.
Excellent!
Anonymous
25-10-2016
Excellent!
Very helpful and knowledgeable staff. Excellent facility.
Excellent service by Shurgard Self Storage UK
Marcia Brown
19-10-2016
Excellent service by Shurgard Self Storage UK
The staff (John) was polite and helpful.
Quick service and clean storage!
Anonymous
18-10-2016
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Quick service and clean storage!
Quick service and clean storage!
Thoroughly professional and courteous staff and great deal on Storage..
Dermot Byrne
15-10-2016
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Thoroughly professional and courteous staff and great deal on Storage..
Excellent and professional service by staff..helpful,polite and courteous throughout with in depth knowledge of the service...only fours but felt a little let down providing proof of address...very specific type documentation required ..I felt they should have accepted a recent phone bill with my address on it but apparently it was not acceptable...it meant I had to scurry about a bit getting suitable documents..Apart from that small niggle I felt great relief,satisfaction and a load of stress lifted off me...I will definitely recommend anyone I know who.needs storage to try Shugard!Thanks to the team at Shurgard for such a great service!
Polly
24-09-2016
Very helpful & informative.
