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Self-Storage at Shurgard Chingford
Reserve online to save up to 25% every month*
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Shurgard Chingford Highams Park customer reviews

Customer reviews

Date
Rating
Feedback
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Good company

They were informative and efficient. We got everything into the chosen storage space.
Anonymous
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Very happy

We went to our unit for the first time today and Sam met us. He was extremely helpful and showed us how to get through all the security and to our unit. He was very professional when signing us up and explained everything. He is a very polite young man and an exceptional front man for your company.
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Good prices with friendly staff

Very clean and smart facility with good service
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Great service and really secure

Really helpful staff, answered all the question I asked, couldn't do enough for me, showed me round (and security system was beyond me, so safe)
And explained how everything worked, the two guys were cheerful and really nice to deal with
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Friendly staff, secured facility and good location
Anonymous
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Nice and easy to find it and to manage your stuff
Anonymous
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Clean and secure
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Staff at my local are on the ball and helpful people
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The sequrity machine for main doors and the magnet of the entrance door offten is down, that creat a lot of inconvenience. As well it is impossible to press “hold” to fix magnets as are in different direction. No one is a rubber to extend self to can bloc the door
Ann D.
Hello, we're sorry to read there were difficulties with the door and apologise for any inconvenience this has caused. We take pride in looking after our facilities to make your move as stress-free as possible. We will share your feedback with our store and facility management team. We hope you're having a positive storage experience at Shurgard and thank you for sharing your valuable feedback. 12/7/2018 8:52:31 AM
Anonymous
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Security what security?

I visited the storage site over the weekend and was shocked to see that the pedestrian gate had been left open, for anyone to enter off the street. Since the main door to the storage units is broken and permanently open, the site security is negligible
Ann D.
Dear customer, thank you for sharing your concerns.
\nAt Shurgard we use various means to ensure that your stored belongings are safe : all our locations have visible and hidden CCTV to monitor the interior and exterior of the facility. Each customer has an individual code to enter the facility and a personal lock and key to open their unit. Our staff keeps daily surveillance rounds and after opening hours, we work with a professional security company. \n
\nWe're sorry to read the pedestrian gate had been left open and will share your feedback with our store and facility management team, so they can focus on the matter. We remain at your disposal. 12/4/2018 2:13:45 PM
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Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting.
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