Cookies are small text files which are stored on your computer by the server of the website you are visiting. They contain some anonymous information such as the site name, the "lifetime" of the cookie and some digits and numbers.
If you don’t want to receive certain categories of cookies on the Shurgard website, you can change your permission settings at any time in your browser settings. This only affects future cookies. To remove cookies that were placed in the past, use your own browser settings.
The table below shows all cookies we and third parties use on the Shurgard website.
|Functional cookies||These cookies are needed to make the site work or to improve your experience. If you disable these cookies the site may not perform as intended. Therefore they are set by default when visiting the Shurgard website.|
|ASP.NET_SessionID||This cookie contains information with regard to functional elements and scripts that are needed to make our website work.||At the end of your browser session|
uk#lang | fr#lang | nl#lang | de#lang |dk#lang | se#lang |be#lang
ukmobile#lang | frmobile#lang | nlmobile#lang | demobile#lang |dkmobile#lang | semobile#lang |bemobile#lang
|This cookie stores your language preference. If you return to our website, it will go automatically to your preferred language.||After 20 years|
|ReservationNumber | InquiryNumber||This cookie contains your reservation or inquiry number. It is necessary to make the reservation or inquiry process work. It will only be set when you make a reservation or inquiry.||After 1 year|
|SRPStatePersistent||This cookie contains data you entered in the reservation or inquiry form.||After 1 year|
|ShurgardAllowCookies||This cookies will store your preferences regarding cookies. Disabling or deleting these cookies will trigger a pop-up window which will ask you about your cookie settings.||After 3 months|
|Non-functional cookies||These cookies are not required to make the website work correctly. However, these cookies will contain anonymous data that is used by Shurgard to improve its website.|
|Google Analytics||Google Analytics is a web analysis service of Google. A number of cookies are set by this service.
Shurgard uses this service to map user interactions with the website in order to improve the functionality and usability which will result in a better user experience.
This service does not allow Shurgard to identify individual users or computers; only aggregate data is available to Shurgard.
|utma||After 2 years|
|utmb||At the end of the session or at most 30 minutes.|
|utmc||At the end of the session.|
|utmv||After 2 years|
|utmz||After 6 months|
|Youtube||Youtube is a service that is used by Shurgard to play videos on the Shurgard website. Youtube places these cookies to store your video player preferences.|
|VISITOR_INFO1_LIVE||After 240 days|
|PREF||After 10 years|
|use_hitbox||At the end of the session.|
|Qualaroo||Qualaroo is a service that is used by Shurgard to do surveys. These cookies are set to store your preferences regarding the survey. Even if you fill out the survey, Shurgard cannot identify individual users or computers; only aggregate data is available to Shurgard.|
|ki_t||After 5 years.|
|ki_r||After 5 years.|
|ki_u||After 5 years.|
|Visual Website Optimizer||Visual Website Optimizer is a service that is used by Shurgard to do AB testing on the website. This tool is used to improve the website’s usability and overall user experience. Cookies are set to determine if version A or B of a page should be shown to you, and that you will also be shown version A or B next time to avoid breaking the user experience.|
|After 100 days|
|_vis_opt_test_cookie||At the end of the session.|
|After 100 days|
|After 100 days|
|After 100 days|
|_vis_opt_s||After 100 days|
|Google Adwords||When you click an advert presented by Google then Google will place a 3rd party cookie on your machine. The advertised website may then use this cookie to send analytical information about actions taken on the advertised website. This allows us to monitor performance of various marketing activities. This cookie does not contain any personally identifiable information and is totally anonymous.|
|Conversion (googleadservices.com)||After 30 days|
|Remarketing||We use Google Remarketing technology on our website. This technology makes it possible to show advertising messages on the Google Display Network to people who have shown an interest in our website in the past. We are convinced that this type of personalized advertising messages is more interesting for internet users than adverts without this prior connection. Displaying this type of advertising messages is based on cookie technology and an analysis of prior usage. This type of advertising is completely anonymous. We do not store or profile any privacy-related data.|
|Id (doubleclick.net)||After 2 years.|
|Microsoft AdCenter||When you click an advert presented by Microsoft Adcenter then Microsoft will place a 3rd party cookie on your machine. The advertised website may then use this cookie to send analytical information about actions taken on the advertised website. This allows us to monitor performance of various marketing activities. This cookie does not contain any personally identifiable information and is totally anonymous|
|MSConv (r.msn.com)||After 45 days.|
|MSAnalytics (r.msn.com)||After 45 days.|
We encourage you to provide us with your details. If you do so or if you participate in business transactions with Shurgard, the individual user information that you provide to us with will be incorporated into files belonging to Shurgard UK Ltd, Second Floor Unit 2, A/C Court, High Street, Thames Ditton, Surrey, KT7 0SR, UK. Your individual user information will not be passed to any company external to the Shurgard group of companies.
The individual user information will be stored in a secure environment, using industry-standard and appropriate security methods and procedures. You have the right to inspect your personal information incorporated in our files and, if necessary, ask for the correction of the information.
The individual user information will be used for customer administration, market studies and (personalized) information and/or promotional campaigns concerning our products and/or services. No (personalized) information and/or promotional campaigns will be directed at you without your consent. (Personalized) information and/or promotional campaigns may be directed at you by mail, fax, e-mail, SMS/MMS messages and other means.
Shurgard reserves the right to disclose any individual user information necessary to enforce or preserve our rights or pursuant to any lawful order.
Price and promotions are guaranteed for 3 days from reservation (including the reservation date).
All offers exclude the cost of a lock, insurance and administration fee.
Term and conditions of your contract still apply.