Self storage in Kensington

167-185 Freston Road
W10 6TH London
0208 968 0999

Shurgard Kensington

About Shurgard Kensington

Huge range of unit sizes, including Locker units perfect for students. Shurgard Kensington provides the ideal solution for your storage needs. Covered parking and a friendly team!
Office and access hours may vary during the Notting Hill carnival.
  • Located just 2 minutes’ walk from Latimer Road Station and 4 minutes’ drive from Westfield Shopping Centre
  • Driving Directions: From Shepherds Bush roundabout, take the Notting Hill exit then take the immediate first left onto Royal Crescent, follow the road round to St Ann’s Villers, follow sign to Freston Road industrial Area. We are just beyond the bridge.
  • Tube Stations: Latimer Road (Hammersmith and City Line) and Shepherds Bush (Central Line)
  • Bus Stop: Latimer Road / Buses 295 & 316
  • Loading dock, large access
  • Outside the congestion charge zone

Additional information Kensington

  • Shurgard offers self storage solutions in Kensington, London and also for Holland Park, Shepherds Bush, Maida Hill, Warwick Avenue, Notting Hill, Acton, Hammersmith and Kensal Green.
  • Whether you are looking for private self storage around Kensington or for business storage space in Kensington, Shurgard has a variety of self storage units to serve the local community.
  • Shurgard offers dry, clean and secure self storage in Kensington, where you can also rent ventilated storage units.
  • Additionally, your local Shurgard store offers packing materials, moving boxes and binding materials which you can also purchase even if you are not a Shurgard customer.
  • Whether you are looking for furniture storage in Kensington, archive storage, a garage box, a space solution for students or just a storage unit for your hobby, Shurgard will help you out with a professional storage unit.
  • Your local store manager is available for all your storage questions during office hours.

Office hours

Access hours

Monday
9am-6pm
Tuesday
9am-6pm
Wednesday
9am-6pm
Thursday
9am-6pm
Friday
9am-6pm
Saturday
10am-4pm
Sunday
10am-3pm
Monday
6am-11pm
Tuesday
6am-11pm
Wednesday
6am-11pm
Thursday
6am-11pm
Friday
6am-11pm
Saturday
6am-11pm
Sunday
6am-11pm

94% of our customers like this store (36 customer reviews)


Date Rating Customer review
Excellent
after several phone calls and web browsing, luckily I came across Shurgard Kensington branch, I made my initial inquiry over the phone which was handle by Joe who explained every little details regarding my storage need in a very informative, professional, detailed and calm manner! Joe answered all my questions which made feel very comfortable and happy to visit Kensington branch. On site I impressed by the level of security and how quick & efficient Joe & the team cater for my storage need. The units sizes & prices are amazing the first month special offer is a very good deal you just can't go wrong with it. I found my whole experience to be excellent, thank you Shurgard, thank you Joe & team.
Good
All good so far. Although I was shown a brand new unit at the front but eventually given an old unit at the rear.
Poor
Huge mix-up that still remains unresolved one week after checking in.

I initially called to inquire about storage at Shurgard KENNINGTON. The person I spoke with was confusing in the information she relayed so I had to clarify a couple of times, at which point she put me on hold (presumably to check on her end?). But we proceeded with the payment, and I thought everything was in order. The next day (the day of the reservation), I gave the post code in the email I received to the movers, and I realised that the reservation given to me was in fact in Shurgard KENSINGTON.

I didn't mind the change in location as much if the amounts were not to my disadvantage and assuming no further problems will be found. However, upon speaking to the office staff at Shurgard KENSINGTON, it was found that the reservation prepared for me was in Shurgard KENSINGTON but the contract information and amounts/payments were for Shurgard KENNINGTON. As such, the Shurgard KENSINGTON office asked me to make a payment and I had to tell them that I already paid over the phone.

It turned out that the Shurgard KENSINGTON unit is actually smaller and thus cheaper than the one intended in Shurgard KENNINGTON, but it was sufficient for my requirements so that was ok for me. I was told that the adjustments to my account will be made asap and I will be advised within a couple of days about the amounts adjusted and the credit/balance afterwards. However, it's been a week already and I have not heard anything yet.

I chose Shurgard because the pricing was competitive and the information in the website appeared very professional compared to some of the others I've found. However, my experience has shown that customer service needs a lot of improvement.

I would also like to suggest a review of the duration at which the gates are kept open when accessing the storage facility outside of office hours. I've visited the facility twice outside office hours using my access code and I have noticed that the gates remain open for far too long after the customer has entered or exited the facility. This may give unauthorised persons an opportunity to enter the facility after the customer has entered/exited and is no longer in sight. Please consider shortening the duration of the gate openings or alternatively have motion sensors so the gates do not stay open unnecessarily long.
First month's rent* £1 Book online to save up tp 10% every month.

Location of Shurgard

Get directions to Shurgard Self Storage Kensington
Gelieve een geldig startpunt in te voeren!
Get directions